Privacy Policy of www.tooa.com

Www.tooa.com collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Meta ads conversion tracking (Meta pixel), Salesforce, Viralize, VIADS ADVERTISING and VisitIQ

        Personal Data: Trackers; Usage Data

      • WhatsApp Business direct marketing

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Analytics

      • Google Analytics 4

        Personal Data: browser information; device information; number of Users; session statistics; Trackers; Usage Data

      • Meta Events Manager

        Personal Data: Trackers; Usage Data

    • Contacting the User

      • Contact form and Mailing list or newsletter

        Personal Data: email address; first name; last name

    • Content performance and features testing (A/B testing)

      • Visual Website Optimizer

        Personal Data: Trackers; Usage Data

    • Handling payments

      • Google Pay

        Personal Data: billing address; email address; first name; last name; payment info; phone number; purchase history; shipping address; Trackers

      • PayPal

        Personal Data: billing address; email address; first name; last name; order ID; shipping address

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with live chat platforms

      • WhatsApp Business Chat widget

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Managing contacts and sending messages

      • Klaviyo

        Personal Data: email address

    • Managing data collection and online surveys

      • Klaviyo Forms

        Personal Data: email address; first name; last name

    • Managing support and contact requests

      • WhatsApp Business customer support

        Personal Data: Trackers

    • Platform services and hosting

      • Shopify

        Personal Data: billing address; device information; email address; first name; last name; payment info; phone number; shipping address; Trackers; Usage Data

    • Registration and authentication provided directly by www.tooa.com

      • Direct registration

        Personal Data: billing address; city; company name; country; county; date of birth; email address; first name; gender; language; last name; password; phone number; physical address; state; VAT Number; ZIP/Postal code

    • Remarketing and behavioural targeting

      • Klaviyo segmentation and social advertising

        Personal Data: device information; email address; purchase history; Trackers; Usage Data

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Trackers; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by www.tooa.com depends on the payment system used.

Contact information

    • Owner and Data Controller

      TooA SpA
      Via Giovanni Pascoli, 2
      60044 - Fabriano (AN)

      Owner contact email: info@tooa.com