Privacy Policy of Scaleforce

Scaleforce collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Analytics

      • Google Analytics

        Personal Data: Cookies; Usage Data

      • HubSpot Analytics

        Personal Data: Tracker; Usage Data

    • Data transfer outside the EU

      • Data transfer abroad based on consent, Other legal basis for Data transfer abroad, Data transfer from the EU and/or Switzerland to the U.S based on Privacy Shield, Data transfer abroad based on standard contractual clauses and Data transfer to countries that guarantee European standards

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Font Awesome

        Personal Data: Tracker; Usage Data

    • Handling payments

      • PayPal and Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Twitter Tweet button and social widgets

        Personal Data: Tracker; Usage Data

    • Interaction with live chat platforms

      • Zendesk Chat

        Personal Data: company name; email address; first name; last name

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: company name; email address; first name; last name

    • Managing contacts and sending messages

      • Sendgrid

        Personal Data: email address

      • Twilio

        Personal Data: phone number

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Tag Management

      • Google Tag Manager

        Personal Data: Tracker

    • User database management

      • ActiveCampaign

        Personal Data: Cookies; email address; various types of Data as specified in the privacy policy of the service

      • HubSpot CRM

        Personal Data: email address; phone number; various types of Data as specified in the privacy policy of the service

Further information about the processing of Personal Data

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through Scaleforce to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more about the profiling activities performed, Users can check the relevant sections of this document.
      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

Contact information

    • Owner and Data Controller

      Scaleforce (Cyprus) Ltd, Onisilou 4, Strovolos, 2015 Nicosia, Cyprus

      Owner contact email: privacy@scaleforce.net