Privacy Policy of Polyup

Polyup collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: email address

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets, Twitter Tweet button and social widgets and Pinterest “Pin it” button and social widgets

        Personal Data: Cookies and Usage Data

      • YouTube button and social widgets

        Personal Data: Usage Data

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: email address

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Google Classroom

      Polyup does not collect, store, or request any Personal Data made available through Google Classroom integration including but not limited to class rosters.

    • COPPA Safe Harbor program

      Polyup is proud to work with iKeepSafe to ensure its data practices are in compliance with federal and California student data privacy requirements. For questions about COPPA compliance, please contact the iKeepSafe Safe Harbor program dedicated consumer complaint email address at COPPAPrivacy@ikeepsafe.org.

    • Business transfer

      In the event of merger or acquisition by another entity, Personal Data may be considered a business asset and as such is subject to transferral. By continuing to use Polyup you acknowledge that such a transfer may occur. Polyup pledges that any Personal Data we have collected from Users would be safeguarded by the acquiring organization under the same level of safety and privacy as set forth in this policy.

    • What kind of data do we collect?

      Users over 13

      Polyup requests that users create an account with an email. This is the only personally identifiable information that we collect.

      Users under 13

      Polyup does not collect, maintain, or request any personally identifiable information from users under 13.

      Data usage for internal operations

      Polyup collects aggregate anonymized data and de-identified data to personalize the User learning experience and for internal operations including the improvement of services.

    • What do we do with your data?

      Users over 13 that consent to receive email updates will be added to our mailing list. If you forget your password and signed up with an email address, Polyup may send messages to that address for the purpose of password recovery.

      Internal data usage

      Polyup collects aggregate anonymized data and de-identified data to personalize the User learning experience and for internal operations including the improvement of services.

    • How do we protect your information?

      Polyup does not share your information with third parties without your express consent.

      Privacy breach protocol
      Should despite our security measures, a security breach occur that is likely to result in a risk to the data privacy of Users, we will inform the relevant Users, schools, districts, and other affected parties, as well as relevant authorities when required by applicable data protection law, about the security breach as soon as reasonably possible.

      All employees with access to User Data have passed a background check.

    • Data retention policy

      We do not retain any personally identifiable data beyond what is necessary for education and legal purposes. Polyup guarantees the secure deletion of data if so requested by a parent, teacher, or school administrator within a reasonable time frame. We do not retain information from inactive accounts. Personally identifiable information (if applicable) from an account that has not been accessed for more than two years will be automatically deleted. Machines, presentations, and other user-generated content become the property of Polyup and will be retained after the deletion of the Users account.

      Partnerships with schools

      Polyup acknowledges that the school and/or district has control of students' personally identifiable information for the duration of a partnership. At such time as the partnership is terminated, Polyup will comply with the partner's demands regarding the internal use and storage of student data. Polyup will ensure the secure destruction of student data if so requested.

Contact information

    • Owner and Data Controller

      Polyup Inc.
      (408) 524-1400
      440 North Wolf Rd.
      Sunnyvale, CA 94085

      Owner contact email: poly@polyup.com