Personal Data processed for the following purposes and using the following services:

• • Advertising

    • Salesforce

      Personal Data: Tracker; Usage Data

  • Analytics

    • Google Analytics, LinkedIn conversion tracking and Google Ads conversion tracking

      Personal Data: Cookies; Usage Data

    • G2 prospect tracking and Leadfeeder

    • Microsoft Advertising Universal Event Tracking

      Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Universally unique identifier (UUID); Usage Data

    • Wordpress Stats, Twitter Ads conversion tracking, Facebook Ads conversion tracking (Facebook pixel) and Salesforce Analytics Cloud

      Personal Data: Tracker; Usage Data

  • Contacting the User

    • Phone contact

      Personal Data: phone number

  • Content performance and features testing (A/B testing)

    • Google Optimize and Google Optimize 360

      Personal Data: Tracker; Usage Data

  • Displaying content from external platforms

    • Google Fonts

      Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Font Awesome

      Personal Data: Usage Data

  • Handling payments

    • Stripe

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Heat mapping and session recording

    • Hotjar Heat Maps & Recordings

      Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

  • Hosting and backend infrastructure

    • DigitalOcean and Amazon Web Services (AWS)

      Personal Data: various types of Data as specified in the privacy policy of the service

    • iubenda Consent Solution

      Personal Data: Data communicated while using the service

  • Managing contacts and sending messages

    • Mailchimp

      Personal Data: email address

    • Mandrill

      Personal Data: email address; Usage Data

  • Managing support and contact requests

    • Zendesk

      Personal Data: various types of Data as specified in the privacy policy of the service

    • Salesforce Service Cloud

      Personal Data: Data communicated while using the service; Tracker; various types of Data as specified in the privacy policy of the service

  • Remarketing and behavioral targeting

    • LinkedIn Website Retargeting

      Personal Data: Cookies; Usage Data

    • Google Ads Remarketing, Twitter Remarketing and Facebook Remarketing

      Personal Data: Tracker; Usage Data

  • Tag Management

    • Segment

      Personal Data: Cookies; Usage Data

    • Google Tag Manager

      Personal Data: Usage Data

  • User database management

    • Intercom

      Personal Data: email address; various types of Data as specified in the privacy policy of the service

    • Pardot

      Personal Data: Data communicated while using the service; device information; email address; Tracker; Usage Data

    • Salesforce Sales Cloud

      Personal Data: various types of Data as specified in the privacy policy of the service

    • Salesforce Marketing Cloud

      Personal Data: Tracker; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

• • Surfly Cobrowsing

    Session data will only be used to allow us to operate the co-browsing service, it will not be shared with others.

  • iubenda Cookie Solution (remote consent Cookie)

    Remote iubenda consent Cookie (_iub_cs-X) is set by the iubenda Cookie Solution and stores User preferences related to Trackers under the .iubenda.com domain.

  • iubenda Cookie Solution (consent Cookie)

    iubenda consent Cookie (_iub_cs-X) is set by the iubenda Cookie Solution and stores User preferences related to Trackers in the local domain.

  • iubenda CCPA Cookie (usprivacy)

    iubenda CCPA Cookie (usprivacy) is set by the iubenda Cookie Solution and stores California consumer opt-out choices in the local domain.

  • iubenda Consent Solution localStorage

    iubenda ConS JS library localStorage (IUB_DATA) temporarily stores pending data in a storage space internal to the User's browser (localStorage) until it's received by the API, then it is deleted.

  • Global TCF v2 Cookie (euconsent-v2)

    Global TCF v2 Cookie (euconsent-v2) stores User advertising tracking preferences under the .consensu.org domain. When a Global TCF v2 Cookie (euconsent-v2) is set by the iubenda Cookie Solution, also a local 'cache' Cookie is stored in the local domain.

  • Site specific TCF v2 Cookie (euconsent-v2)

    Site specific TCF v2 Cookie (euconsent-v2) stores User advertising tracking preferences in the local domain.

  • Site specific TCF v1 Cookie (euconsent)

    Site specific TCF v1 Cookie (euconsent) stores User advertising tracking preferences in the local domain.

  • Global TCF v1 Cookie (euconsent)

    Global TCF v1 Cookie (euconsent) stores User advertising tracking preferences under the .consensu.org domain. When a Global TCF v1 Cookie (euconsent) is set by the iubenda Cookie Solution, also a local 'cache' Cookie is stored in the local domain.

Contact information

• • Owner and Data Controller

    Surfly BV - Singel 373 - 1012 WL Amsterdam, The Netherlands

    Owner contact email: privacy@surfly.com