Privacy Policy of claudiafirenzeshop.com

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Analytics

      • Hotjar Form Analysis & Conversion Funnels and Google Analytics

        Personal Data: Tracker; Usage Data

    • Contacting the User

      • Phone contact

        Personal Data: phone number

      • Mailing list or newsletter

        Personal Data: email address

      • Contact form

        Personal Data: email address; first name; last name

    • Handling payments

      • Apple Pay, Google Pay and Braintree

        Personal Data: billing address; email address; first name; last name; payment info; phone number; purchase history; shipping address; Usage Data

      • PayPal

        Personal Data: billing address; device information; email address; first name; last name; password; payment info; phone number; purchase history; Usage Data

      • Stripe

        Personal Data: billing address; email address; first name; last name; payment info; purchase history; Usage Data

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • MailUp

        Personal Data: email address; first name; last name

    • Platform services and hosting

      • Shopify

        Personal Data: billing address; email address; first name; last name; phone number; shipping address

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through this Website to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more about the profiling activities performed, Users can check the relevant sections of this document.
      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

Contact information

    • Owner and Data Controller

      ALIAS S.r.l.
      Via Cennano 31, 52025 Montevarchi (AR)
      Partita IVA / Codice Fiscale 01648260519
      Iscr. Reg. Imprese AR-01648260519

      Owner contact email: shop@claudiafirenze.com