Privacy Policy of Worksup

Worksup collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Google Ad Manager

        Personal Data: Tracker; Usage Data

    • Analytics

      • Facebook Analytics for Apps

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Google Analytics

        Personal Data: Cookies; Usage Data

      • Hotjar Form Analysis & Conversion Funnels and Facebook Ads conversion tracking (Facebook pixel)

        Personal Data: Tracker; Usage Data

      • LinkedIn conversion tracking (LinkedIn Insight Tag)

        Personal Data: device information; Tracker; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name; User ID

    • Content performance and features testing (A/B testing)

      • Google Optimize and Google Optimize 360

        Personal Data: Tracker; Usage Data

    • Handling productivity related activity

      • Google Workspace

        Personal Data: Data communicated while using the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS) and Heroku

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • New Relic

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

      • Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • Amazon Simple Email Service and MailerLite

        Personal Data: email address

    • Registration and authentication provided directly by Worksup

      • Direct registration

        Personal Data: company name; email address; field of activity; first name; language; last name; picture; profession; profile picture; Usage Data; User ID; username

    • Remarketing and behavioral targeting

      • Facebook Remarketing, Google Ad Manager Audience Extension and LinkedIn Website Retargeting

        Personal Data: Tracker; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • User database management

      • Intercom

        Personal Data: Cookies; email address; Usage Data; various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Worksup Core Service

      What type of information we use

      Worksup collects personal data from individuals who visit the Website and from individuals who register to use the Services.me, occupation, image and organization.
      If you request additional information about the Services or register to use the Services, Worksup asks you to provide personal contact information, such as your name, occupation, company name, profile image and email address.
      As you navigate the Website, we may also collect information through the use of commonly used information-gathering tools, such as cookies (see our "Privacy Policy > Cookie Notice" and web beacons. It includes standard information from your web browser (such as browser type and browser language), your Internet Protocol ("IP") address, geolocation and the actions you take on the Website (such as the websites viewed and the links clicked). We also collect information through the web visits of subscribers.
      Worksup also gathers personal information through live chat on our Website and in the application itself.

      How we get the information and why we have it

      Most of the personal information we process is provided to us directly by you for one of the following reasons:

      requesting additional information about our Services
      registering to use our Services
      purchasing our Services
      navigating the Website
      using our Services
      The lawful bases we rely on for processing this information are:

      Contractual obligation to process personal data if you sign up and purchase our Services.
      Legal obligation to process personal data arising from accounting regulations.
      Consent in order to receive our newsletter and to gather personal data through Website navigation. You may revoke your consent at any time by contacting support@worksup.com

      What we do with the information we have

      Worksup may share personal data with Worksup’s contracted service providers in order to have them provide services on Worksup’s behalf. Worksup may also share personal data with its service providers in order to ensure the quality of information provided. Unless described in this Privacy Notice, Worksup does not share, sell, rent, or trade any personal data with third parties for their promotional purposes.

      We maintain a list of our third-party service providers (processors) in this given document.

    • User identification via a universally unique identifier (UUID)

      Worksup may track Users by storing a so-called universally unique identifier (or short UUID) for analytics purposes or for storing Users' preferences. This identifier is generated upon installation of this Application, it persists between Application launches and updates, but it is lost when the User deletes the Application. A reinstall generates a new UUID.

Contact information

    • Owner and Data Controller

      Worksup OÜ, Pargi 23, 11613 Tallinn

      Owner contact email: support@worksup.com