Privacy Policy of TruTech Tools, LTD.

TruTech Tools, LTD. collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Microsoft Advertising

        Personal Data: Tracker; Usage Data

      • Attentive Mobile

      • Meta ads conversion tracking (Meta pixel), Google Ads conversion tracking and Google Conversion linker

        Personal Data: Trackers; Usage Data

      • LinkedIn conversion tracking (LinkedIn Insight Tag)

        Personal Data: device information; Trackers; Usage Data

    • Analytics

      • Google Analytics 4

        Personal Data: session statistics; Usage Data

      • Meta Events Manager and HubSpot Analytics

        Personal Data: Trackers; Usage Data

      • Google Analytics for Firebase (for apps)

        Personal Data: device information; number of sessions; operating systems; session duration; Trackers; Usage Data

      • Crash Reporting (Sentry)

    • Connecting Data

      • Data Retention for App Data

    • Contacting the User

      • Phone contact

        Personal Data: phone number

    • Device permissions for Personal Data access

      • Device permissions for Personal Data access

        Personal Data: Call permission; Camera permission; Contacts permission; Phone permission

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • YouTube video widget

        Personal Data: Trackers; Usage Data

    • Handling activity data

      • Activity data tracked by your device

        Personal Data: general activity data

    • Handling payments

      • PayPal

        Personal Data: payment info; various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Microsoft Clarity

        Personal Data: Usage Data

    • Interaction with data collection platforms and other third parties

      • Biometric Data (Face ID / Touch ID)

    • Interaction with live chat platforms

      • HubSpot Chat

        Personal Data: Data communicated while using the service; Trackers; Usage Data

      • AI Chat Data (App and Website)

    • Interaction with support and feedback platforms

      • Anthropic (Claude AI / Gage)

    • Managing contacts and sending messages

      • Attentive

        Personal Data: email address; phone number; Trackers; Usage Data

      • Mailgun

        Personal Data: email address; Trackers; Usage Data

      • Firebase Cloud Messaging

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

      • Firebase Notifications

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Managing data collection and online surveys

      • ResellerRatings

    • Platform services and hosting

      • Big Commerce

        Personal Data: Trackers

      • BigCommerce

        Personal Data: device information; Trackers; Usage Data

      • Backend Hosting and API Processing (Railway)

    • Remarketing and behavioral targeting

      • Facebook Remarketing

        Personal Data: Tracker; Usage Data

    • Selling goods and services online

      • TruTech Tools App and Inventory Status (GritGlobal)

    • Spam and bots protection

      • Cloudflare Bot Management

        Personal Data: app information; Application opens; browser information; browsing history; city; clicks; country; county; custom events; device information; device logs; geography/region; interaction events; IP address; keypress events; language; latitude (of city); launches; longitude (of city); metro area; motion sensor events; mouse movements; number of sessions; operating systems; page events; page views; province; scroll position; scroll-to-page interactions; search history; session duration; session statistics; state; touch events; Trackers; Usage Data; video views; ZIP/Postal code

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Tracker; various types of Data as specified in the privacy policy of the service

      • Bunny CDN and cdnjs

        Personal Data: Usage Data

    • User database management

      • HubSpot CRM

        Personal Data: email address; first name; last name; Trackers; Usage Data

      • App Distribution and Updates (Expo / EAS)

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • SearchSpring

      SearchSpring collects session and usage data to power the on-site search engine. SearchSpring is headquartered in San Antonio, TX, US.

    • AirCall

      1. Information We Collect
      We collect information that you voluntarily provide when you interact with our website or services. This may include when you fill out forms, sign up for communications, make a purchase, or contact us.
      Information collected may include:
      Name
      Email address
      Phone number
      Company name
      Any other information you choose to provide

      2. How We Use Your Information
      We use the information we collect to:
      Provide and maintain our services
      Respond to inquiries and customer service requests
      Send transactional communications, including order updates
      Send marketing communications where consent has been provided
      Improve our website, products, and customer experience

      3. SMS/Text Messaging
      By providing your mobile phone number and opting in, you agree to receive text messages from TruTech Tools. These messages may include service updates, order notifications, and promotional content.
      Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message.

      4. Information Sharing and Disclosure
      We may share your information with third-party service providers that help us operate our business, such as payment processors, customer service platforms, and messaging providers. These parties only have access to the information necessary to perform their services.
      We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services, such as customer service. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

      5. Data Security
      We take reasonable measures to protect your information from unauthorized access, use, or disclosure.

      6. Your Choices
      You may opt out of marketing emails by using the unsubscribe link included in those communications. You may opt out of SMS messages at any time by replying STOP. You may also contact us to update or request deletion of your personal information.

      7. Third-Party Links
      Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

      8. Updates to This Policy
      We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

    • Barcode Scanning

      This application uses the device camera to scan barcodes or UPC codes in order to look up and identify products. Camera access is used solely for real‑time barcode recognition. Images are not captured, stored, or transmitted, and camera data is not retained beyond the scanning function.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by TruTech Tools, LTD. depends on the payment system used.

    • Push notifications

      TruTech Tools, LTD. may send push notifications to the User to achieve the purposes outlined in this privacy policy.

      Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for TruTech Tools, LTD, some or all of the apps on the particular device. Users must be aware that disabling push notifications may negatively affect the utility of TruTech Tools, LTD.

Contact information

    • Owner and Data Controller

      TruTech Tools, LTD
      3425 Gilchrist Rd
      Suite B
      Mogadore, Ohio 44260, US

      Owner contact email: support@trutechtools.com