Personal Data processed for the following purposes and using the following services:

• • Advertising

    • Google Ads conversion tracking, Meta ads conversion tracking (Meta pixel), Google AdSense, Google Ad Manager and Google Ads Similar audiences

      Personal Data: Trackers; Usage Data

    • TikTok conversion tracking

      Personal Data: Trackers

    • Direct Email Marketing (DEM)

      Personal Data: email address; first name; last name

  • Analytics

    • HubSpot Analytics, Google Analytics (Universal Analytics), Google Analytics (Universal Analytics) with anonymised IP and Meta Events Manager

      Personal Data: Trackers; Usage Data

    • Google Analytics Advertising Reporting Features

      Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

    • Google Analytics 4

      Personal Data: city; number of Users; session statistics; Trackers

    • Google Analytics Demographics and Interests reports

      Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

  • Contacting the User

    • Contact form and Mailing list or newsletter

      Personal Data: email address; first name; last name

  • Displaying content from external platforms

    • Google Maps widget, Google Fonts, YouTube video widget and Spotify widget

      Personal Data: Trackers; Usage Data

  • Handling activities related to productivity

    • Gmail

      Personal Data: Data communicated while using the service; email address; first name; last name

  • Hosting and backend infrastructure

    • Amazon Web Services (AWS)

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Interaction with live chat platforms

    • HubSpot Chat

      Personal Data: Data communicated while using the service; email address; first name; last name

  • Managing contacts and sending messages

    • HubSpot Email

      Personal Data: email address; Trackers; Usage Data

    • Mailchimp

      Personal Data: email address

  • Registration and authentication provided directly by this Website

    • Direct registration

      Personal Data: academic background; city; country; date of birth; email address; first name; gender; house number; last name; phone number; physical address; picture; profession; User ID; various types of Data; workplace; ZIP/Postal code

  • Remarketing and behavioural targeting

    • Remarketing with Google Analytics, Facebook Remarketing, Google Ads Remarketing and Google Ad Manager Audience Extension

      Personal Data: Trackers; Usage Data

    • Meta Custom Audience

      Personal Data: email address; Trackers

    • TikTok Remarketing

      Personal Data: Trackers

  • Spam and bots protection

    • Google reCAPTCHA

      Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

  • Tag Management

    • Google Tag Manager

      Personal Data: Usage Data

  • User database management

    • HubSpot CRM

      Personal Data: email address; phone number; various types of Data as specified in the privacy policy of the service

    • HubSpot Lead Management

      Personal Data: various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

• • Data Protection Complaints (Users in the United Kingdom)

    Users in the United Kingdom have the right to lodge a complaint directly with the Owner regarding how the Owner handles their Personal Data, before raising it with the Information Commissioner's Office (ICO). To submit a complaint, Users can contact the Owner using the contact details provided in this document. The Owner will acknowledge their complaint within 30 days of receipt and will respond without undue delay, keeping them informed of the steps taken and the outcome. If Users are not satisfied with the Owner's response, or if the Owner fails to respond within a reasonable time, they have the right to escalate their complaint to the ICO: ico.org.uk - Tel: 0303 123 1113

Contact information

• • Owner and Data Controller

    Abbey Road Training Limited
    3 Abbey Road
    London
    NW8 9AY

    Owner contact email: privacy@abbeyroadinstitute.com