Privacy Policy of Serenity Therapies

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Analytics

      • Google Analytics (Universal Analytics)

        Personal Data: Trackers; Usage Data

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

    • Backup saving and management

      • Backup on Dropbox

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Building and running this Website

      • WordPress (self-hosted)

        Personal Data: Data communicated while using the service

    • Collection of privacy-related preferences

      • iubenda Privacy Controls and Cookie Solution

        Personal Data: IP address; Trackers

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name; phone number

    • Displaying content from external platforms

      • Google Fonts, Google Maps widget and Instagram widget

        Personal Data: Trackers; Usage Data

    • Handling payments

      • PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Payment by bank transfer

        Personal Data: company name; first name; last name; physical address

      • Stripe

        Personal Data: billing address; email address; first name; last name; payment info; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • SiteGround Hosting

        Personal Data: Trackers; Usage Data

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets, X Post button and social widgets and LinkedIn button and social widgets

        Personal Data: Trackers; Usage Data

    • Spam and bots protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • Tag management

      • Google Tag Manager

        Personal Data: Usage Data

Further information about the processing of Personal Data

    • iubenda Consent Solution localStorage

      iubenda ConS JS library localStorage (IUB_DATA) temporarily stores pending data in a storage space internal to the User's browser (localStorage) until it's received by the API, then it is deleted.

    • iubenda Cookie Solution (remote consent Cookie)

      Remote iubenda consent Cookie (_iub_cs-X) is set by the iubenda Cookie Solution and stores User preferences related to Trackers under the .iubenda.com domain.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery. The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

Contact information

    • Owner and Data Controller

      Serenity Therapies,
      42 High Street
      Tunbridge Wells
      Kent TN1 1XF

      Owner contact email: enquiries@serenitytherapies.com