Privacy Policy of SuccessCOACHING

SuccessCOACHING collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Access to third-party accounts

      • Stripe account access and Twitter account access

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Advertising

      • Facebook Audience Network

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

      • Facebook Lookalike Audience, Google Ad Manager, Google Ads Similar audiences, Quora Lookalike Audience and Google AdSense

        Personal Data: Cookies; Usage Data

      • Meta ads conversion tracking (Meta pixel), AdEspresso conversion tracking, Google Ads conversion tracking and Quora Conversion Pixel

        Personal Data: Trackers; Usage Data

      • Quora List Match Audience

        Personal Data: Cookies; email address; Usage Data

      • LinkedIn conversion tracking (LinkedIn Insight Tag)

        Personal Data: device information; Trackers; Usage Data

    • Analytics

      • Google Analytics, HubSpot Analytics, Matomo, MixPanel and Analytics collected directly

        Personal Data: Cookies; Usage Data

      • Google Analytics Advertising Reporting Features

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

      • Google Analytics Demographics and Interests reports

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

    • Commercial affiliation

      • Amazon Affiliation

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: company name; email address; first name; last name; number of employees

      • Mailing list or newsletter

        Personal Data: address; city; company name; country; county; email address; first name; last name; profession; state; website; ZIP/Postal code

      • Phone contact

        Personal Data: phone number

    • Content performance and features testing (A/B testing)

      • Visual Website Optimizer

        Personal Data: Cookies; Usage Data

    • Data transfer outside the EU

      • Data transfer abroad based on consent

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Fonts and Adobe Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Font Awesome

        Personal Data: Usage Data

      • Google Maps widget, Headway widget and YouTube video widget

        Personal Data: Cookies; Usage Data

      • Gravatar

        Personal Data: email address; Usage Data

    • Handling payments

      • Amazon Payments, Apple Pay, PayPal and Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Payment by bank transfer

        Personal Data: address; company name; first name; last name; payment data

    • Heat mapping and session recording

      • Smartlook

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Google Cloud Storage and Microsoft Azure

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Pingdom

        Personal Data: Cookies; Usage Data

    • Interaction with data collection platforms and other third parties

      • Typeform widget

        Personal Data: address; city; company name; country; county; email address; field of activity; first name; geographic position; last name; number of employees; profession; state

    • Interaction with external social networks and platforms

      • LinkedIn button and social widgets, Twitter Tweet button and social widgets and Facebook Like button and social widgets

        Personal Data: Cookies; Usage Data

      • YouTube button and social widgets

        Personal Data: Usage Data

    • Interaction with live chat platforms

      • Facebook Messenger Customer Chat

        Personal Data: Cookies; Data communicated while using the service; Usage Data

    • Managing contacts and sending messages

      • HubSpot Email

        Personal Data: email address; Usage Data

    • Managing data collection and online surveys

      • Typeform

        Personal Data: address; country; email address; first name; geographic position; last name; number of employees; profession; state

    • Managing landing and invitation pages

      • Leadpages

        Personal Data: email address; Usage Data; various types of Data as specified in the privacy policy of the service

    • Marketing

      • Proof Technologies, Inc.

    • Platform services and hosting

      • Squarespace

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Facebook Authentication and Linkedin OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication provided directly by SuccessCOACHING

      • Direct registration

        Personal Data: address; billing address; city; company name; country; county; email address; first name; language; last name; state; Twitter handle; various types of Data; website; ZIP/Postal code

    • Remarketing and behavioral targeting

      • AdRoll, Facebook Remarketing, Google Ad Manager Audience Extension, Google Ads Remarketing, LinkedIn Website Retargeting and Quora Website Traffic Audience

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies; email address

    • RSS feed management

      • Feedburner

        Personal Data: Cookies; Usage Data

    • Social features

      • Public profile

        Personal Data: city; country; first name; last name; picture; profession; state

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

      • Segment

        Personal Data: Cookies; Usage Data

    • User database management

      • HubSpot CRM

        Personal Data: email address; phone number; various types of Data as specified in the privacy policy of the service

      • HubSpot Lead Management

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Intercom

        Personal Data: Cookies; email address; Usage Data; various types of Data as specified in the privacy policy of the service

      • Clearbit

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Push notifications

      SuccessCOACHING may send push notifications to the User to achieve the purposes outlined in this privacy policy.

      Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for SuccessCOACHING, some or all of the apps on the particular device.
      Users must be aware that disabling push notifications may negatively affect the utility of SuccessCOACHING.

    • Push notifications based on the User's geographic location

      SuccessCOACHING may use the User's geographic location to send push notifications for the purposes outlined in this privacy policy.

      Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing those settings for some or all of the apps on the particular device.

      Users must be aware that disabling push notifications may negatively affect the utility of SuccessCOACHING.

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use SuccessCOACHING only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use SuccessCOACHING.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by SuccessCOACHING depends on the payment system used.

    • Push notifications for direct marketing

      SuccessCOACHING may send push notifications to the User for the purpose of direct marketing (to propose services and products provided by third parties or unrelated to the product or service provided by SuccessCOACHING).

      Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing those settings for SuccessCOACHING or all of the apps on the particular device.

      Users must be aware that disabling push notifications may negatively affect the utility of SuccessCOACHING.

      Besides applicable device settings, the User may also make use of the rights described under User rights in the relevant section of this privacy policy.

    • Personal Data collected through sources other than the User

      The Owner of SuccessCOACHING may have legitimately collected Personal Data relating to Users without their knowledge by reusing or sourcing them from third parties on the grounds mentioned in the section specifying the legal basis of processing.
      Where the Owner has collected Personal Data in such a manner, Users may find specific information regarding the source within the relevant sections of this document or by contacting the Owner.

    • Automated decision-making

      Automated decision-making means that a decision which is likely to have legal effects or similarly significant effects on the User, is taken solely by technological means, without any human intervention. SuccessCOACHING may use the User's Personal Data to make decisions entirely or partially based on automated processes according to the purposes outlined in this document. SuccessCOACHING adopts automated decision-making processes as far as necessary to enter into or perform a contract between User and Owner, or on the basis of the User’s explicit consent, where such consent is required by the law.
      Automated decisions are made by technological means – mostly based on algorithms subject to predefined criteria – which may also be provided by third parties.
      The rationale behind the automated decision making is:

      • to enable or otherwise improve the decision-making process;
      • to grant Users fair and unbiased treatment based on consistent and uniform criteria;
      • to reduce the potential harm derived from human error, personal bias and the like which may potentially lead to discrimination or imbalance in the treatment of individuals etc.;
      • to reduce the risk of User's failure to meet their obligation under a contract. To find out more about the purposes, the third-party services, if any, and any specific rationale for automated decisions used within SuccessCOACHING, Users can check the relevant sections in this document.

      Consequences of automated decision-making processes for Users and rights of Users subjected to it

      As a consequence, Users subject to such processing, are entitled to exercise specific rights aimed at preventing or otherwise limiting the potential effects of the automated decisions taken.
      In particular, Users have the right to:

      • obtain an explanation about any decision taken as a result of automated decision-making and express their point of view regarding this decision;
      • challenge a decision by asking the Owner to reconsider it or take a new decision on a different basis;
      • request and obtain from the Owner human intervention on such processing.

      To learn more about the User’s rights and the means to exercise them, the User is invited to consult the section of this document relating to the rights of the User.

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through SuccessCOACHING to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more about the profiling activities performed, Users can check the relevant sections of this document.
      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

Contact information

    • Owner and Data Controller

      SuccessCOACHING
      8757 Auburn Folsom Road, #3025
      Granite Bay, CA 95746 USA

      Owner contact email: coaches@successcoaching.co