Privacy Policy of HELPEN

HELPEN collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Access to third-party accounts

      • Stripe account access

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Analytics

      • Google Analytics, Alexa Metrics and Amplitude

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: address; city; company name; country; email address; first name; last name; number of employees; phone number; profession; state; various types of Data; website; ZIP/Postal code

      • Mailing list or newsletter

        Personal Data: address; city; company name; country; email address; first name; last name; phone number; profession; state; Usage Data; website; ZIP/Postal code

    • Device permissions for Personal Data access

      • Device permissions for Personal Data access

        Personal Data: Apple's speech recognition servers permission; Biometric Data access permission; Google Home permission; Microphone permission, without recording; Reminders permission; Siri permission; SMS permission

    • Displaying content from external platforms

      • Vimeo video

        Personal Data: Cookies; Usage Data

    • Handling payments

      • Stripe, Amazon Payments, Apple Pay, Android Pay and Google Pay

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Payments processed via the Apple App Store

        Personal Data: payment data

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Platform services and hosting

      • Apple App Store, Amazon Appstore and Google Play Store

        Personal Data: Usage Data

      • Webflow

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Stripe OAuth, Login with Amazon and Google OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies; Usage Data

    • Tag Management

      • Segment

        Personal Data: Cookies; Usage Data

Further information about Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by HELPEN depends on the payment system used.

    • The Service is directed to children under the age of 13

      HELPEN is directed to children under the age of 13. It doesn't require the child to disclose any more information than is reasonably necessary to participate in its activity.
      Parents may review the personal information about their child collected by HELPEN - if any - outlined in the rest of this policy, ask for its deletion and request any further collection or use to be omitted by contacting the Owner. Parents may also agree to the collection and use of their child’s information, but still not allow disclosure to third parties, unless disclosure is integral to the Service.

Contact information

    • Owner and Data Controller

      HELPEN, Inc.
      348 W. 57th Street
      Suite #101
      NY, NY 10019

      Owner contact email: info@helpen.com