Privacy Policy of www.wholeheartedbusinesscoach.com

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Access to third-party accounts

      • Facebook account access

        Permissions: Business Management API, Insights and Manage Advertisements

      • Dropbox account access, Google Drive account access, Stripe account access and Twitter account access

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Advertising

      • Direct Email Marketing (DEM)

        Personal Data: email address

      • Facebook Audience Network

        Personal Data: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data

    • Analytics

      • Adobe Analytics, Analytics collected directly, Contact Biz, Display Advertising extension for Google Analytics, Facebook Ads conversion tracking, Google Analytics and Wordpress Stats

        Personal Data: Cookies and Usage Data

      • MobileAppTracking

        Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service

      • User ID extension for Google Analytics

        Personal Data: Cookies

    • Backup saving and management

      • Backup on Dropbox and Backup on Google Drive

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Commercial affiliation

      • iTunes affiliation and JVZoo

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Contact form

        Personal Data: email address, first name, phone number and various types of Data

      • Phone contact

        Personal Data: phone number

    • Content commenting

      • Facebook Comments

        Personal Data: Cookies and Usage Data

    • Content performance and features testing (A/B testing)

      • Google Website Optimizer

        Personal Data: Cookies and Usage Data

    • Data transfer outside the EU

      • Data transfer abroad based on standard contractual clauses, Data transfer from the EU and/or Switzerland to the U.S based on Privacy Shield, Data transfer abroad based on consent and Data transfer to countries that guarantee European standards

        Personal Data: various types of Data

    • Device permissions for Personal Data access

      • Device permissions for Personal Data access

        Personal Data: Approximate location permission (non-continuous), Calendar permission, Microphone permission, Phone permission, Precise location permission (non-continuous), Reminders permission, SMS permission, Social media accounts permission and Storage permission

    • Displaying content from external platforms

      • Fonts.com Web Fonts and Google Fonts

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

      • Google Calendar widget, Google Maps widget, Google Site Search, Instagram widget, Spotify widget, Vimeo video and YouTube video widget

        Personal Data: Cookies and Usage Data

      • Gravatar

        Personal Data: email address and Usage Data

      • SoundCloud widget

        Personal Data: Usage Data

    • Handling payments

      • Android Pay, Apple Pay, Authorize.Net, PayPal and Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Freshbooks

        Personal Data: email address and various types of Data as specified in the privacy policy of the service

      • PayPal Carrier Payments

        Personal Data: phone number and various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS) and Google Cloud Storage

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • JotForm widget and Wufoo widget

        Personal Data: Cookies and Usage Data

    • Interaction with external social networks and platforms

      • Buffer button and social widgets and YouTube button and social widgets

        Personal Data: Usage Data

      • Facebook Like button and social widgets, LinkedIn button and social widgets, PayPal button and widgets, Pinterest “Pin it” button and social widgets and Twitter Tweet button and social widgets

        Personal Data: Cookies and Usage Data

    • Interaction with live chat platforms

      • Facebook Messenger Customer Chat

        Personal Data: About Me, Cookies, Data communicated while using the service and Usage Data

      • LiveChat Widget

        Personal Data: Cookies, Data communicated while using the service and Usage Data

    • Location-based interactions

      • Geolocation and Non-continuous geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • Campaign Monitor

        Personal Data: email address

      • iContact

        Personal Data: email address and Usage Data

    • Platform services and hosting

      • Wix and WordPress.com

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Direct registration

        Personal Data: address, billing address, city, country, email address, first name, house number, last name, phone number, province, shipping address and state

      • Log In with PayPal, Login with Amazon, Stripe OAuth, WordPress.com Single Sign On and YouTube OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Facebook Custom Audience

        Personal Data: Cookies and email address

      • Facebook Remarketing and Remarketing through Google Analytics for Display Advertising

        Personal Data: Cookies and Usage Data

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies and Usage Data

    • Tag Management

      • Google Tag Manager and Segment

        Personal Data: Cookies and Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies and various types of Data as specified in the privacy policy of the service

    • User database management

      • ActiveCampaign

        Personal Data: email address and various types of Data as specified in the privacy policy of the service

      • Autosend

        Personal Data: email address and phone number

Further information about Personal Data

    • Clickfunnels

      Personal Data: email, first name, last name, location, IP address, state, sites visited
      Privacy Policy: https://signup.clickfunnels.com/privacy-policy

    • Manychat

      Personal Data: Facebook Personal Page (to send direct messages), Open message, Clicked Link
      Privacy Policy: https://manychat.com/privacy.html

    • Deadline Funnels

      Personal Data: IP address, Time Visited, Page Visited
      Why we use it: to automate time-limited offers
      Privacy Policy: https://deadlinefunnel.com/privacy

    • Libsyn

      Personal Data: the platform users came from, Location, Unique downloads, Time, Episode downloaded
      Why we use it: Counts downloads of podcast episodes
      Privacy policy: https://www.libsyn.com/privacy-policy/

    • Bitly

      Personal data: Location person is when they clicked on a link, Platform they clicked the link from
      Why we use it: to shorten links and track link clicks
      Privacy policy: https://bitly.com/pages/privacy

    • Calendly

      Personal data: Name, Phone number, Email Address, Custom Fields for information about their business
      Why we use it: appointment booking
      Privacy policy: https://calendly.com/pages/privacy

    • Acuity

      Personal data: name, phone number, email address, custom fields for information about your business
      Why we use it: appointment booking
      Privacy policy: https://acuityscheduling.com/privacy.php

    • Zoom.us

      Personal data: first name, last name, email address
      Why we use it: webinar hosting, coaching calls
      Privacy policy: https://zoom.us/privacy

    • Zapier

      Personal data: first name, last name, email address
      Why we use it: integrate 3rd party services
      Privacy Policy: https://zapier.com/privacy/

    • Tailwind for Pinterest

      Personal data: comments, re-pins, likes, and link clicks on Pinterest
      Privacy Policy: https://www.tailwindapp.com/about/privacy

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through this Application to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more, about the profiling activities performed, Users can check the relevant sections of this document.
      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

    • Automated decision-making

      Automated decision-making means that a decision which is likely to have legal effects or similarly significant effects on the User, is taken solely by technological means, without any human intervention. This Application may use the User's Personal Data to make decisions entirely or partially based on automated processes according to the purposes outlined in this document. This Application adopts automated decision-making processes as far as necessary to enter into or perform a contract between User and Owner, or on the basis of the User’s explicit consent, where such consent is required by the law.
      Automated decisions are made by technological means – mostly based on algorithms subject to predefined criteria – which may also be provided by third parties.
      The rationale behind the automated decision making is:

      • to enable or otherwise improve the decision-making process;
      • to grant Users fair and unbiased treatment based on consistent and uniform criteria;
      • to reduce the potential harm derived from human error, personal bias and the like which may potentially lead to discrimination or imbalance in the treatment of individuals etc.;
      • to reduce the risk of User's failure to meet their obligation under a contract. To find out more about the purposes, the third-party services, if any, and any specific rationale for automated decisions used within this Application, Users can check the relevant sections in this document.

      Consequences of automated decision-making processes for Users and rights of Users subjected to it

      As a consequence, Users subject to such processing, are entitled to exercise specific rights aimed at preventing or otherwise limiting the potential effects of the automated decisions taken.
      In particular, Users have the right to:

      • obtain an explanation about any decision taken as a result of automated decision-making and express their point of view regarding this decision;
      • challenge a decision by asking the Owner to reconsider it or take a new decision on a different basis;
      • request and obtain from the Owner human intervention on such processing. To learn more about the User’s rights and the means to exercise them, the User is invited to consult the section of this document relating to the rights of the User.
    • Personal Data collected through sources other than the User

      The Owner of this Application may have legitimately collected Personal Data relating to Users without their knowledge by reusing or sourcing them from third parties on the grounds mentioned in the section specifying the legal basis of processing.
      Where the Owner has collected Personal Data in such a manner, Users may find specific information regarding the source within the relevant sections of this document or by contacting the Owner.

    • Push notifications

      This Application may send push notifications to the User.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use this Application only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use this Application.

Contact information

    • Owner and Data Controller

      Wholehearted Business Coaching, 2220 Lake Shore Blvd. West, Toronto, Ontario M8V0C1, Canada

      Owner contact email: tanya@wholeheartedbusinesscoach.com