Privacy Policy of www.lilibay.com

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google Ads conversion tracking and Hotjar Form Analysis and Conversion Funnels

        Personal Data: Trackers; Usage Data

      • Google Ads enhanced conversions

        Personal Data: address; contact details; email address; first name; last name; phone number; Trackers

      • WhatsApp Business direct marketing

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Analytics

      • Google Analytics (Universal Analytics)

        Personal Data: Tracker; Usage Data

      • Google Analytics 4

        Personal Data: browser information; device information; session statistics; Trackers; Usage Data

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: email address; first name; last name

      • Contact form

        Personal Data: email address

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Tracker; Usage Data

      • YouTube video widget

        Personal Data: Trackers; Usage Data

      • YouTube video widget (Privacy Enhanced Mode)

        Personal Data: Trackers; Universally unique identifier (UUID); Usage Data

    • Handling payments

      • Stripe

        Personal Data: billing address; email address; first name; last name; payment info; various types of Data as specified in the privacy policy of the service

      • PayPal

        Personal Data: email address; first name; last name; payment info; phone number; username; various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps and Recordings

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • SiteGround Hosting

        Personal Data: Trackers; Usage Data

    • Interaction with data collection platforms and other third parties

      • Hotjar Recruit User Testers

        Personal Data: Trackers; Usage Data; various types of Data

    • Interaction with external social networks and platforms

      • YouTube button and social widgets

        Personal Data: Usage Data

    • Interaction with live chat platforms

      • WhatsApp Business Chat widget

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Trackers; Usage Data; various types of Data

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: email address; first name; last name; physical address; various types of Data

    • Managing data collection and online surveys

      • Hotjar surveys

        Personal Data: Data communicated while using the service; Trackers; Usage Data

    • Managing support and contact requests

      • WhatsApp Business customer support

        Personal Data: Data communicated while using the service; Usage Data

    • Platform services and hosting

      • PrestaShop

        Personal Data: email address; first name; language; last name; phone number; Tracker; various types of Data as specified in the privacy policy of the service

    • Registration and authentication provided directly by this Application

      • Direct registration

        Personal Data: billing address; city; company name; country; email address; first name; house number; language; last name; password; phone number; prefix ; state; VAT Number; ZIP/Postal code

    • Spam and bots protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Trackers

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Owner and Data Controller

      LILIBAY di Venezia Antonella Valentina E. C. S.A.S. - Via Roma 185 - 91025 - Marsala (TP)

      Owner contact email: info@lilibay.com