Privacy Policy of Jove

Jove collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Access to third-party accounts

      • Stripe account access

        Personal Data: Data communicated while using the service

    • Advertising

      • Facebook Lookalike Audience, Google Ad Manager, Google Ads Similar audiences, Microsoft Advertising and Salesforce

        Personal Data: Cookies; Usage Data

      • Lead Feeder

      • Facebook Audience Network

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

      • JSDELIVR

        Personal Data: Tracker; Usage Data

    • Analytics

      • Facebook Ads conversion tracking (Facebook pixel), Google Analytics, Google Ads conversion tracking, Hotjar Form Analysis & Conversion Funnels, MixPanel and Twitter Ads conversion tracking

        Personal Data: Cookies; Usage Data

      • LinkedIn conversion tracking (LinkedIn Insight Tag)

        Personal Data: Cookies; device information; Usage Data

      • Microsoft Advertising Universal Event Tracking

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Universally unique identifier (UUID); Usage Data

    • Connecting Data

      • Zapier

        Personal Data: city; company name; country; Data communicated while using the service; email address; first name; last name; phone number; username; ZIP/Postal code

    • Contacting the User

      • Contact form

        Personal Data: company name; email address; first name; last name; phone number; various types of Data

      • Mailing list or newsletter

        Personal Data: company name; Cookies; country; email address; first name; last name; phone number; profession; Usage Data

    • Content performance and features testing (A/B testing)

      • Google Optimize

        Personal Data: Cookies; Usage Data

    • Displaying content from external platforms

      • Adobe Fonts and Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Vimeo video and YouTube video widget

        Personal Data: Cookies; Usage Data

    • Handling payments

      • Stripe

        Personal Data: email address; first name; last name; payment info; various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • iubenda Consent Solution

        Personal Data: Data communicated while using the service

    • Interaction with live chat platforms

      • Drift Widget

        Personal Data: Cookies; Data communicated while using the service; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Cookies; Usage Data; various types of Data

    • Managing contacts and sending messages

      • SendinBlue Email

        Personal Data: email address; Tracker; Usage Data

      • SendinBlue SMS

        Personal Data: phone number; Tracker; Usage Data

    • Managing data collection and online surveys

      • Hotjar surveys

        Personal Data: company name; Data communicated while using the service; email address; first name; last name; number of employees; phone number; profession

    • Platform services and hosting

      • Webflow

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Facebook Custom Audience

        Personal Data: Cookies; email address

      • Facebook Remarketing, Google Ad Manager Audience Extension, Google Ads Remarketing, LinkedIn Website Retargeting, Remarketing with Google Analytics and Twitter Remarketing

        Personal Data: Cookies; Usage Data

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • User database management

      • Pardot

        Personal Data: various types of Data as specified in the privacy policy of the service

      • SendinBlue Marketing Automation

        Personal Data: email address; Tracker; Usage Data

Contact information

    • Owner and Data Controller

      Jove Software, Inc.
      2401 4th Ave
      Suite 700
      Seattle, WA 98121

      Owner contact email: legal@byjove.com