Privacy Policy of lovethesign.com

Lovethesign.com collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Analytics

      • Google Analytics and Quantcast Measure

        Personal Data: Cookies; Usage Data

      • Facebook Analytics for Apps

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: date of birth; email address; first name; last name

    • Content performance and features testing (A/B testing)

      • Visual Website Optimizer

        Personal Data: Cookies; Usage Data

    • Handling payments

      • Amazon Payments, Braintree and PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Algolia, DigitalOcean and Google Cloud Storage

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • New Relic

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Typeform widget

        Personal Data: city; country; email address; field of activity; first name; last name; phone number; province; website

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Cookies; Usage Data; various types of Data

    • Managing contacts and sending messages

      • MailUp

        Personal Data: email address

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Google OAuth and Login with Amazon

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Direct registration

        Personal Data: date of birth; email address; first name; last name; password

    • Remarketing and behavioral targeting

      • Remarketing with Google Analytics, Facebook Remarketing and Google Ads Remarketing

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies; email address

    • Social features

      • Inviting and suggesting friends

        Personal Data: various types of Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • User database management

      • Customerly

        Personal Data: Cookies; email address; Usage Data; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Push notifications

      Lovethesign.com may send push notifications to the User.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by lovethesign.com depends on the payment system used.

    • Unique device identification

      Lovethesign.com may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences.

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through lovethesign.com to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more about the profiling activities performed, Users can check the relevant sections of this document.
      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

Contact information

    • Owner and Data Controller

      LOVEThESIGN S.r.l.
      Società soggetta a coordinamento e controllo da parte di Aura Group S.r.l.
      Viale Zileri 4/16 - 36050 Monteviale (VI)

      Owner contact email: privacy@lovethesign.com