Privacy Policy of LuJam

LuJam collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: company name, email address, first name and last name

      • Contact form

        Personal Data: company name, email address, first name, last name, number of employees and phone number

      • Phone contact

        Personal Data: phone number

    • Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Twitter Tweet button and social widgets and Facebook Like button and social widgets

        Personal Data: Cookies and Usage Data

    • Managing contacts and sending messages

      • Sendgrid and MailChimp

        Personal Data: email address

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • SPAM protection

      • Akismet

        Personal Data: various types of Data as specified in the privacy policy of the service

    • User database management

      • Pipedrive

        Personal Data: various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • LuJam Cloud

      Provider
      LuJam Cyber
      Purpose
      Cloud analytics for identifying malicious activity across multiple networks.
      Personal Data collected
      Email address, phone number, and user annotations.
      Protection
      All personal data is encrypted at rest, and is only used for alerting or presentation.

      All network data used by the LuJam Cloud is anonymized within the user's network prior to uploading. All data is encrypted using SSL when being transferred across the Internet (both uploading data and downloading data).

      User passwords are salted as hashed in line with current security best practices.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.

      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by LuJam depends on the payment system used.

Contact information

    • Owner and Data Controller

      LuJam Security Limited
      Engine Shed
      Station Approach
      Temple Meads
      Bristol
      BS1 6QH
      United Kingdom

      Andy Ben-Dyke is the Data Protection Officer for LuJamSecurity. He can be contacted as shown below.

      Owner contact email: privacy@lujam.com