Privacy Policy of www.tecnosell.com/

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Transactionale

        Personal Data: Cookies; Usage Data

      • Clerk.io

        Personal Data: Trackers

      • Google Ads conversion tracking, Meta ads conversion tracking (Meta pixel), Criteo and Google Ads Similar audiences

        Personal Data: Trackers; Usage Data

      • WhatsApp Business direct marketing

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Analytics

      • Google Analytics (Universal Analytics)

        Personal Data: Cookies; Usage Data

      • Google Analytics (Universal Analytics) with anonymized IP and Meta Events Manager

        Personal Data: Trackers; Usage Data

      • Google Analytics Advertising Reporting Features

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

      • User ID extension for Google Analytics

        Personal Data: Trackers

      • Google Analytics Demographics and Interests reports

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

    • Commercial affiliation

      • TradeTracker

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: address; city; email address; first name; last name; phone number; province; Tax ID; various types of Data; VAT Number; ZIP/Postal code

      • Mailing list or newsletter

        Personal Data: email address; first name; last name; Trackers

    • Displaying content from external platforms

      • Font Awesome, Google Fonts and Vimeo video

        Personal Data: Trackers; Usage Data

      • TrustBox widget

        Personal Data: clicks; page views; Trackers; Usage Data

      • Google Maps widget

        Personal Data: Trackers

      • YouTube video widget (Privacy Enhanced Mode)

        Personal Data: Trackers; Universally unique identifier (UUID); Usage Data

    • Handling activities related to productivity

      • Google Docs

        Personal Data: Trackers

    • Handling payments

      • PayPal and Hipay

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Klarna

        Personal Data: billing address; email address; first name; last name; payment info; phone number; shipping address; Tracker

      • Payment by bank transfer

        Personal Data: company name; first name; last name; payment info

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • OVHcloud

        Personal Data: Usage Data

    • Infrastructure monitoring

      • New Relic

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets and Twitter Tweet button and social widgets

        Personal Data: Cookies; Usage Data

      • YouTube button and social widgets

        Personal Data: Usage Data

    • Interaction with live chat platforms

      • LiveChat Widget

        Personal Data: Cookies; Data communicated while using the service; Usage Data

      • Tidio Live Chat widget

        Personal Data: Data communicated while using the service; Tracker; Usage Data

      • WhatsApp Business Chat widget

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: email address; first name; Tracker

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: email address; first name; last name

      • Trustpilot Automatic Feedback Service

        Personal Data: contents of the email or message; email address; first name; language; last name; order ID

      • Brevo email

        Personal Data: email address; Trackers; Usage Data

    • Managing support and contact requests

      • WhatsApp Business customer support

        Personal Data: contents of the email or message; Data communicated while using the service; first name; in-app purchases; invoicing information; last name; phone number; sender of the message; shipping address; Trackers; Usage Data

    • Registration and authentication provided directly by this Website

      • Direct registration

        Personal Data: billing address; city; company name; country; county; email address; first name; house number; last name; phone number; physical address; Tax ID; Trackers; User ID; username; VAT Number; ZIP/Postal code

    • Remarketing and behavioral targeting

      • Google Ads Remarketing

        Personal Data: Cookies; Usage Data

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Tracker

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

Contact information

    • Owner and Data Controller

      Tecnosell Srl - P.Iva - IT10128321212| Informazioni: 08119143121 | Sede: via Raffaele Testa, 31 - 80146 Napoli

      Owner contact email: info@tecnosell.com