Privacy Policy of carchaingarage.com; carchainclassics.com; carchain.it; carchain.uk; My Garage Mobile App

Carchaingarage.com; carchainclassics.com; carchain.it; carchain.uk; My Garage Mobile App collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Access to third-party accounts

      • Facebook account access

        Permissions: Contact email

    • Advertising

      • Hotjar Form Analysis & Conversion Funnels and Meta ads conversion tracking (Meta pixel)

        Personal Data: Trackers; Usage Data

      • Query Click

        Personal Data: Tracker; Usage Data

    • Analytics

      • Google Analytics

        Personal Data: Cookies; Usage Data

    • Backup saving and management

      • Backup on Dropbox

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name; phone number

      • Mailing list or newsletter

        Personal Data: email address

      • Phone contact

        Personal Data: phone number

    • Content performance and features testing (A/B testing)

      • Google Optimize and Google Optimize 360

        Personal Data: Tracker; Usage Data

    • Data transfer outside the EU

      • Data transfer abroad based on standard contractual clauses

        Personal Data: various types of Data

    • Device permissions for Personal Data access

      • Device permissions for Personal Data access

        Personal Data: Camera permission; Photo Library permission

    • Displaying content from external platforms

      • Google Maps widget and Instagram widget

        Personal Data: Cookies; Usage Data

      • Google Fonts and Font Awesome

        Personal Data: Tracker; Usage Data

    • Handling payments

      • PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

      • PayPal Carrier Payments

        Personal Data: phone number; various types of Data as specified in the privacy policy of the service

      • Payments processed via the Apple App Store

        Personal Data: email address; username

    • Handling productivity related activity

      • Trello

        Personal Data: email address; first name; last name

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Hotjar Recruit User Testers

        Personal Data: Tracker; Usage Data; various types of Data

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets, LinkedIn button and social widgets and Twitter Tweet button and social widgets

        Personal Data: Cookies; Usage Data

    • Interaction with live chat platforms

      • Zoho SalesIQ

        Personal Data: contents of the email or message; country; number of sessions; operating systems; referral URL; session duration; User ID

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Tracker; Usage Data; various types of Data

    • Managing contacts and sending messages

      • ZOHO Campaigns

        Personal Data: city; company name; country; email address; first name; Invoicing information; last name; password; phone number; physical address; state; Usage Data; username

    • Marketing

      • Carchain SRL - Marketing

    • Registration and authentication

      • Carchain SRL - Company Registration, Carchain SRL - Private Registration and Carchain SRL - Visitor Registration

      • Sign in with Apple

        Personal Data: email address; first name; password

    • Registration and authentication provided directly by carchaingarage.com; carchainclassics.com; carchain.it; carchain.uk; My Garage Mobile App

      • Direct registration

        Personal Data: billing address; country; email address; first name; last name; password; phone number; username

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies; Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Tracker; various types of Data as specified in the privacy policy of the service

    • User database management

      • ZOHO CRM

        Personal Data: city; company name; country; email address; first name; Invoicing information; last name; password; phone number; physical address; state; Usage Data; username; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Cookies and Tracking on iOS and Android - My Garage Mobile App

      At Carchain SRL, we are committed to protecting your privacy and providing a secure experience while using our My Garage mobile app on iOS and Android devices. We want to assure you that we do not collect cookies for tracking purposes from our users.

      Cookies are small pieces of data that are commonly used to track user behavior and preferences across websites and applications. However, we respect your privacy and understand the importance of maintaining a transparent and trustworthy relationship with our users.

      When you use the My Garage mobile app on your iOS and Android devices, we do not utilize cookies to track your activities, gather personal information, or monitor your interactions within the app. Your data within the app remains private, and we do not engage in any form of invasive tracking.

      Our focus is on providing you with a seamless and personalized experience while respecting your digital privacy rights. If you have any questions or concerns about our privacy practices, please feel free to contact our privacy team at info@thecarchain.com.

      Thank you for trusting Carchain SRL and using the My Garage mobile app. Your privacy is paramount to us, and we are dedicated to upholding the highest data protection standards.

    • iubenda Cookie Solution (consent Cookie)

      iubenda consent Cookie (_iub_cs-X) is set by the iubenda Cookie Solution and stores User preferences related to Trackers in the local domain.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by carchaingarage.com; carchainclassics.com; carchain.it; carchain.uk; My Garage Mobile App depends on the payment system used.

Contact information

    • Owner and Data Controller

      Carchain SRL, via San Vito 9, Trieste, Italia

      To request data deletion, send an email to lisandro.espindola@thecarchain.com

      Owner contact email: info@thecarchan.com