Privacy Policy of Hanco

Hanco collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Access to third-party accounts

      • Stripe account access

        Personal Data: Data communicated while using the service

    • Analytics

      • Google Analytics (Universal Analytics)

        Personal Data: Tracker; Usage Data

    • Backup saving and management

      • OVH Storage and backup

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Collection of privacy-related preferences

      • iubenda Consent Solution

        Personal Data: Data communicated while using the service; Tracker

      • iubenda Cookie Solution

        Personal Data: Tracker

    • Connecting Data

      • Zapier

        Personal Data: Data communicated while using the service

    • Contacting the User

      • Contact form and Contact form

        Personal Data: company name; email address; first name; last name; phone number; state; various types of Data

      • Mailing list or newsletter

        Personal Data: email address; first name; gender; last name

    • Data transfer outside of the UK

      • Data transfer abroad based on consent (UK), Data transfer abroad based on standard contractual clauses (UK), Data transfers according to a UK adequacy regulation and Other legal basis for Data transfer abroad (UK)

        Personal Data: various types of Data

    • Data transfer outside the EU

      • Data transfer abroad based on consent, Data transfer abroad based on standard contractual clauses, Data transfer to countries that guarantee European standards and Other legal basis for Data transfer abroad

        Personal Data: various types of Data

    • Device permissions for Personal Data access

      • Device permissions for Personal Data access

        Personal Data: Contacts permission; Precise location permission (non-continuous); SMS permission

    • Displaying content from external platforms

      • Font Awesome, Fonts.com Web Fonts, Google Fonts, Google Maps widget, Video Vimeo and YouTube video widget

        Personal Data: Tracker; Usage Data

      • Gravatar

        Personal Data: email address; Usage Data

    • Handling activities related to productivity

      • Zoho projects

        Personal Data: Data communicated while using the service

    • Handling payments

      • PayPal and PayPal

        Personal Data: billing address; email address; first name; last name; payment info; phone number; username; various types of Data as specified in the privacy policy of the service

      • Payment by bank transfer

        Personal Data: company name; first name; last name; payment info; physical address

      • GoCardless and Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Microsoft Azure and DigitalOcean

        Personal Data: various types of Data as specified in the privacy policy of the service

      • OVHcloud

        Personal Data: Usage Data

      • Hanco Global Europa SRL

    • Infrastructure monitoring

      • Uptime Robot

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Pingdom and Web Performance

        Personal Data: Tracker; Usage Data

      • Logentries

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Imunify 360 and UTMStack

    • Interaction with external social networks and platforms

      • PayPal button and widgets, Facebook Like button and social widgets and LinkedIn button and social widgets

        Personal Data: Tracker; Usage Data

    • Interaction with live chat platforms

      • Tidio Live Chat widget and Tidio Live Chat widget

        Personal Data: Data communicated while using the service; Tracker; Usage Data

    • Location-based interactions

      • Geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • Sendgrid

        Personal Data: company name; email address; first name; last name; phone number; Tracker; Usage Data

    • Managing data collection and online surveys

      • SurveyMonkey

        Personal Data: Data communicated while using the service

    • Platform services and hosting

      • Google Play Store and Apple App Store

        Personal Data: Usage Data

    • Registration and authentication

      • Direct registration and profiling

        Personal Data: billing address; company name; country; county; data relating to the point of sale; email address; fax number; field of activity; first name; geographic position; number of employees; password; phone number; physical address; shipping address; state; Tax ID; Tracker; Usage Data; User ID; username; various types of Data; VAT Number; website; workplace; ZIP/Postal code

    • Registration and authentication provided directly by Hanco

      • Direct registration

        Personal Data: billing address; city; company name; country; county; date of birth; email address; field of activity; first name; language; last name; password; phone number; physical address; prefix ; profile picture; state; Tax ID; Tracker; Usage Data; User ID; username; various types of Data; VAT Number; website; workplace; ZIP/Postal code

    • Remarketing and behavioural targeting

      • Google Signals and Remarketing with Google Analytics

        Personal Data: Tracker; Usage Data

    • Social features

      • Inviting and suggesting friends

        Personal Data: various types of Data

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Tracker; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by Hanco depends on the payment system used.

    • Push notifications for direct marketing

      Hanco may send push notifications to the User for the purpose of direct marketing (to propose services and products provided by third parties or unrelated to the product or service provided by Hanco).

      Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing those settings for Hanco or all of the apps on the particular device.

      Users must be aware that disabling push notifications may negatively affect the utility of Hanco.

      Besides applicable device settings, the User may also make use of the rights described under User rights in the relevant section of this privacy policy.

    • CCPA: Collection of personal information about consumers aged 13 to 16

      We collect personal information of consumers between the age of 13 and 16 and won't sell their data unless those consumers have opted-in.

    • CCPA: Collection of personal information about consumers below the age of 13

      We collect personal information of consumers below the age of 13 and won't sell their data unless their parents or guardians have opted-in on behalf of those minors.

    • CCPA: Collection of personal information about minors

      We do not knowingly collect personal information of consumers who are below the age of 16.

    • Browser Fingerprinting

      Browser Fingerprinting creates an identifier based on a device's unique combination of characteristics (e.g. IP address, HTTP header, browser properties etc.), that allows to distinguish the User from other Users, thereby enabling to track the User's browsing behaviour across the web. Browser Fingerprinting does not have an expiration date and cannot be deleted.

    • Personal Data collected through sources other than the User

      The Owner of Hanco may have legitimately collected Personal Data relating to Users without their knowledge by reusing or sourcing them from third parties on the grounds mentioned in the section specifying the legal basis of processing.
      Where the Owner has collected Personal Data in such a manner, Users may find specific information regarding the source within the relevant sections of this document or by contacting the Owner.

    • Preference Cookies

      Preference Cookies store the User preferences detected on Hanco in the local domain such as, for example, their timezone and region.

    • Pseudonymous use

      When registering for Hanco, Users have the option to indicate a nickname or pseudonym. In this case, Users' Personal Data shall not be published or made publicly available. Any activity performed by Users on Hanco shall appear in connection with the indicated nickname or pseudonym. However, Users acknowledge and accept that their activity on Hanco, including content, information or any other material possibly uploaded or shared on a voluntary and intentional basis may directly or indirectly reveal their identity.

    • Rights for registered California Users under the age of 18

      California's "Online Eraser" law, part of California's Business and Professions Code Sections 22580-22582, requires operators of certain websites and online services targeting minors to allow registered Users who are under the age of 18 and residents of California to request removal of content they post.

      If a registered User fits that description and posted content on Hanco, they may request removal of such content by contacting the Owner or its privacy policy coordinator at the contact details provided in this document.

      In response to this request, the Owner may make content posted by the registered User invisible to other registered Users and the public (rather than deleting it entirely), in which case the content may remain on the Owner's servers. It may also be publicly available elsewhere if a third party copied and reposted this content.

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use Hanco only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use Hanco.

    • sessionStorage

      sessionStorage allows Hanco to store and access data right in the User's browser. Data in sessionStorage is deleted automatically when the session ends (in other words, when the browser tab is closed).

Contact information

    • Owner and Data Controller

      Hanco Global Solutions Ltd.
      Technology House, 151 Silbury Boulevard Milton Keynes MK9 1LH United Kingdom
      Contact us here for account-related issues

      Owner contact email: webmaster@hanco.global