Privacy Policy of www.viveberlintours.com

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Google AdSense and Google Ad Manager

        Personal Data: Cookies; Usage Data

    • Analytics

      • Google Analytics, Google Analytics with anonymized IP, Google Ads conversion tracking, Facebook Ads conversion tracking (Facebook pixel), Wordpress Stats and Analytics collected directly

        Personal Data: Cookies; Usage Data

      • Facebook Analytics for Apps

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name; various types of Data

      • Mailing list or newsletter

        Personal Data: email address; first name; last name

    • Content commenting

      • Comment system managed directly

        Personal Data: email address; first name; last name; username

    • Content performance and features testing (A/B testing)

      • Google Optimize 360

        Personal Data: Cookies; Usage Data

    • Displaying content from external platforms

      • Font Awesome

        Personal Data: Usage Data

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Google Maps widget and YouTube video widget

        Personal Data: Cookies; Usage Data

    • Handling payments

      • MANGOPAY

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Payment by bank transfer

        Personal Data: payment data

    • Interaction with external social networks and platforms

      • YouTube button and social widgets

        Personal Data: Usage Data

      • Facebook Like button and social widgets

        Personal Data: Cookies; Usage Data

    • Platform services and hosting

      • WordPress.com

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Facebook Remarketing, Remarketing with Google Analytics, Google Ads Remarketing and Google Ad Manager Audience Extension

        Personal Data: Cookies; Usage Data

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

Further information about Personal Data

    • RESERVATIONS

      On our website you can make reservations for the activities we offer. These are made with the
      help of a form in which you provide us with all the necessary data for this purpose, such as the
      number of people interested in a tour, the age of the participants, the length of their stay in
      Berlin, the type of tour you wish to take, your name, your e-Mail address, your telephone
      number and, in a given case, any other information you wish to give us in the appropriate box.
      This information is collected for the purpose of drawing up a contract or a pre-contract in
      accordance with Art.6 para 1 lit.b DSGVO.
      In the event that a contract is concluded with us on the basis of such a reservation, the data
      provided will be deleted as soon as the contracted services have been fulfilled and the data will
      be completely deleted and therefore no longer needed for the aforementioned contract. As a
      rule, this happens at the latest after how many years have passed. If a contract is not
      concluded, the data will be deleted immediately by us.

    • REVIEWS

      You can leave your comments on our services in the general access reviews section. When you
      use the review section of our website, in addition to the data contained in your comment, we
      store information about the date and time of the comment, your e-mail address, your IP
      address and the user name you have chosen.
      The storage and use of your comment and the data provided in it are carried out on the basis of
      Art.6 paragraph 1 lit.b DSGVO. We store the IP address in order to make it more difficult for you
      to misuse the comment function and to bring possible violations of the law to the attention of
      the relevant authorities.
      At the same time, it is part of our justified interest to use this data according to the provisions
      of Art.6 para.1 lit.f DSGVO.
      Comments and corresponding data (e.g. IP address) are stored and maintained on our website
      until the content has been completely removed or a comment has had to be deleted for legal
      reasons (e.g. insulting comments).

    • PURCHASE OF TICKETS

      To market our offers, we use the bookingkit GmbH, Sonnenallee233, 12059 Berlin
      (“bookingkit”). The information contained in your order and other information (your IP address
      and the desired product) are transferred to bookingkit for processing.
      The storage and processing of the data is intended to support and process your order, to
      authenticate your data and to carry out payment for our services in accordance with § 6 para. 1
      lit.b DSGVO.
      For further information regarding the terms of use and data protection and the possible
      outsourcing of data processing to bookingkit please refer to
      https://bookingkit.net/de/datenschutzerklaerung/.

Contact information

    • Owner and Data Controller

      Vive Berlin e.G. | Flottwellstr. 16 | 10785 Berlin

      Vertreten durch: Blas Urioste | Kai Lehmann

      E-Mail: info@viveberlintours.de

      Registergericht:Charlottenburg
      Registernummer: 695

      Owner contact email: info@viveberlintours.de