Privacy Policy of onemonth.com

This Application collects some Personal Data from its Users.



This document can be printed for reference by using the print command in the settings of any browser.

Owner and Data Controller

One Month, Inc. – 37 Great Jones St, 2 Fl, New York, NY 10012

Owner contact email: support@onemonth.com

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies; Usage Data; email address; first name; last name; address; username; password; company name; country; state; ZIP/Postal code; city; picture; profession; phone number.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools — by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Retention time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Displaying content from external platforms, Interaction with external social networks and platforms, Handling payments, Managing contacts and sending messages, Interaction with online survey platforms, Interaction with live chat platforms, Infrastructure monitoring, Analytics, Remarketing and behavioral targeting, Advertising, Registration and authentication, Tag Management, Contacting the User, Content commenting, Content performance and features testing (A/B testing), Hosting and backend infrastructure, Interaction with support and feedback platforms, Managing landing and invitation pages, Managing support and contact requests, Social features, Traffic optimization and distribution, User database management, Access to third-party accounts and Interaction with data collection platforms and other third parties.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • Access to third-party accounts

    This type of service allows this Application to access Data from your account on a third-party service and perform actions with it.
    These services are not activated automatically, but require explicit authorization by the User.

    Stripe account access (Stripe Inc)

    This service allows this Application to connect with the User's account on Stripe, provided by Stripe, Inc.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

  • Advertising

    This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Application, possibly based on User interests.
    This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
    Some of the services listed below may use Trackers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Application. For more information, please check the privacy policies of the relevant services.
    Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section "How to opt-out of interest-based advertising" in this document.

    Google AdSense (Google Inc.)

    Google AdSense is an advertising service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing. This service uses the “DoubleClick” Cookie, which tracks use of this Application and User behavior concerning ads, products and services offered.
    Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.

    In order to understand Google's use of data, consult Google's partner policy.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: US – Privacy Policy – Opt Out.

    Meta ads conversion tracking (Meta pixel) (Facebook, Inc.)

    Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms, Inc. or by Meta Platforms Ireland Limited, depending on how the Owner manages the Data processing, that connects data from the Meta Audience Network with actions performed on this Application. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Meta Audience Network.

    Personal Data processed: Trackers; Usage Data.

    Place of processing: US – Privacy Policy.

    Google Ads conversion tracking (Google Inc.)

    Google Ads conversion tracking is an analytics service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that connects data from the Google Ads advertising network with actions performed on this Application.

    Personal Data processed: Trackers; Usage Data.

    Place of processing: US – Privacy Policy.

    Direct Email Marketing (DEM) (this Application)

    This Application uses the User Data to propose services and products provided by third parties or unrelated to the product or service provided by this Application.

    Personal Data processed: email address; first name; last name.

    X Ads conversion tracking (X Corp.)

    X Ads conversion tracking is an analytics service provided by X Corp. that connects data from the X advertising network with actions performed on this Application.

    Personal Data processed: Trackers; Usage Data.

    Place of processing: United States – Privacy Policy.

  • Analytics

    The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

    MixPanel (MixPanel)

    MixPanel is an analytics service provided by Mixpanel Inc.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: US – Privacy Policy – Opt Out.

    Google Analytics (Universal Analytics) (Google Inc.)

    Google Analytics (Universal Analytics) is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

    In order to understand Google's use of Data, consult Google's partner policy.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: US – Privacy Policy – Opt Out.

    HubSpot Analytics (HubSpot, Inc.)

    HubSpot Analytics is an analytics service provided by HubSpot, Inc.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: US – Privacy Policy – Opt Out .

    Mouseflow (Mouseflow ApS)

    Mouseflow is an analytics and heat mapping service provided by Mouseflow ApS.
    Mouseflow is used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: Denmark – Privacy Policy – Opt Out.

    SumoMe Content Analytics (Sumo Group Inc.)

    SumoMe Content Analytics is an analytics and heat mapping service provided by Sumo Group Inc.
    SumoMe Content Analytics is used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy.

  • Contacting the User

    Mailing List or Newsletter (This Application)

    By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up to this Application or after making a purchase.

    Personal Data processed: Cookies; email address; first name; Usage Data.

    SumoMe Mailing List or Newsletter (Sumo Group Inc.)

    By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up to this Application or after making a purchase.

    Personal Data processed: email address; first name; last name.

    Place of processing: United States – Privacy Policy.

    SumoMe Contact form (Sumo Group Inc.)

    By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
    If this service is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.

    Personal Data processed: Cookies; email address; Usage Data.

    Place of processing: United States – Privacy Policy.

  • Content commenting

    Content commenting services allow Users to make and publish their comments on the contents of this Application.
    Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
    If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.

    Comment system managed directly (This Application)

    This Application has its own internal content comment system.

    Personal Data processed: Cookies; email address; first name; last name; Usage Data; username.

  • Content performance and features testing (A/B testing)

    The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of this Application.

    Optimizely (Optimizely, Inc.)

    Optimizely is an A/B testing service provided by Optimizely, Inc.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: US – Privacy Policy.

  • Displaying content from external platforms

    This type of services allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
    This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

    Vimeo video (Vimeo, LLC)

    Vimeo is a video content visualization service provided by Vimeo, LLC that allows this Application to incorporate content of this kind on its pages.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: US – Privacy Policy.

    Google Fonts (Google Inc.)

    Google Fonts is a typeface visualization service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that allows this Application to incorporate content of this kind on its pages.

    Personal Data processed: Tracker; Usage Data.

    Place of processing: US – Privacy Policy.

    Wistia widget (Wistia, Inc.)

    Wistia is a video content visualization service provided by Wistia, Inc. that allows this Application to incorporate content of this kind on its pages.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: US – Privacy Policy.

    YouTube video widget (Google Inc.)

    YouTube is a video content visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: US – Privacy Policy.

    Gravatar (Automattic Inc.)

    Gravatar is an image visualization service provided by Automattic Inc. that allows this Application to incorporate content of this kind on its pages.
    Please note that if Gravatar images are used for comment forms, the commenter's email address or parts of it may be sent to Gravatar - even if the commenter has not signed up for that service.

    Personal Data processed: email address; Usage Data.

    Place of processing: United States – Privacy Policy.

  • Handling payments

    Payment processing services enable this Application to process payments by credit card, bank transfer or other means. To ensure greater security, this Application shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
    Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

    Stripe (Stripe Inc)

    Stripe is a payment service provided by Stripe Inc.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

    Place of processing: US – Privacy Policy.

    PayPal (PayPal Inc.)

    PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments using their PayPal credentials.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

  • Hosting and backend infrastructure

    This type of services has the purpose of hosting data and files that enable this Application to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Application. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

    Heroku (Heroku, Inc.)

    Heroku is a hosting service provided by Salesforce, Inc.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

    Place of processing: US – Privacy Policy.

    Amazon Web Services (AWS) (Amazon Web Services, Inc.)

    Amazon Web Services (AWS) is a hosting and backend service provided by Amazon Web Services, Inc.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

  • Infrastructure monitoring

    This type of service allows this Application to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
    Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this Application.

    New Relic (New Relic)

    New Relic is a monitoring service provided by New Relic Inc.
    The way New Relic is integrated means that it filters all traffic of this Application, i.e., communication between the Application and the User's browser or device, while also allowing analytical data on this Application to be collected.

    Personal Data processed: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service.

    Place of processing: US – Privacy Policy.

    Rollbar (Rollbar, Inc.)

    Rollbar is a monitoring service provided by Rollbar, Inc.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

    Airbrake (Airbrake Technologies, Inc.)

    Airbrake is a monitoring service provided by Airbrake Technologies, Inc.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

  • Interaction with data collection platforms and other third parties

    This type of service allows Users to interact with data collection platforms or other services directly from the pages of this Application for the purpose of saving and reusing data.
    If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.

    Typeform widget (TYPEFORM S.L)

    The Typeform widget is a service for interacting with the Typeform data collection platform provided by TYPEFORM S.L.

    Personal Data processed: email address.

    Place of processing: Spain – Privacy Policy.

  • Interaction with external social networks and platforms

    This type of service allows interaction with social networks or other external platforms directly from the pages of this Application.
    The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network.
    This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
    It is recommended to log out from the respective services in order to make sure that the processed data on this Application isn’t being connected back to the User’s profile.

    Twitter Tweet button and social widgets (Twitter)

    The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter Inc.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy.

    Facebook Like button and social widgets (Facebook, Inc.)

    The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: US – Privacy Policy.

    Google+ +1 button and social widgets (Google Inc.)

    The Google+ +1 button and social widgets are services allowing interaction with the Google+ social network provided by Google Inc.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: US – Privacy Policy.

    LinkedIn button and social widgets (LinkedIn Corporation)

    The LinkedIn button and social widgets are services allowing interaction with the LinkedIn social network provided by LinkedIn Corporation.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: US – Privacy Policy.

  • Interaction with live chat platforms

    This type of services allows Users to interact with third party live chat platforms directly from the pages of this Application, for contacting and being contacted by this Application support service.
    If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

    Olark Widget (Habla, Inc.)

    The Olark Widget is a service for interacting with the Olark live chat platform provided by Habla, Inc.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: US – Privacy Policy.

  • Interaction with online survey platforms

    This type of services allows Users to interact with third party online survey platforms directly from the pages of this Application.
    If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.

    Qualaroo Widget (Qualaroo)

    The Qualaroo Widget is a service for interacting with the Qualaroo online survey platform provided by Qualaroo Inc.

    Personal Data processed: Usage Data.

    Place of processing: US – Privacy Policy.

    SurveyMonkey Widget (SurveyMonkey Inc.)

    The SurveyMonkey Widget is a service for interacting with the SurveyMonkey online survey platform provided by SurveyMonkey Inc.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: US – Privacy Policy.

  • Interaction with support and feedback platforms

    This type of services allows Users to interact with third party support and feedback platforms directly from the pages of this Application.
    If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service.

    Zendesk Widget (Zendesk)

    The Zendesk Widget is a service for interacting with the Zendesk support and feedback platform provided by Zendesk Inc.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: US – Privacy Policy.

  • Managing contacts and sending messages

    This type of services makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
    These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

    Sendgrid (Sendgrid)

    Sendgrid is an email address management and message sending service provided by Sendgrid Inc.

    Personal Data processed: email address.

    Place of processing: US – Privacy Policy.

    Mailchimp (The Rocket Science Group, LLC.)

    Mailchimp is an email address management and message sending service provided by Intuit Inc.

    Personal Data processed: email address.

    Place of processing: US – Privacy Policy.

    Customer.io (Peaberry Software Inc.)

    Customer.io is an email address management and message sending service provided by Peaberry Software Inc.

    Personal Data processed: Cookies; email address; Usage Data.

    Place of processing: US – Privacy Policy.

    HubSpot Email (HubSpot, Inc.)

    HubSpot Email is an email address management and message sending service provided by HubSpot, Inc.

    Personal Data processed: email address; Usage Data.

    Place of processing: US – Privacy Policy.

    Drip (Avenue 81, Inc.)

    Drip is an email address management and message sending service provided by Avenue 81, Inc.

    Personal Data processed: email address; first name; last name; Usage Data.

    Place of processing: United States – Privacy Policy.

  • Managing landing and invitation pages

    This type of services allows you to build and manage landing and invitation pages, i.e., pages for presenting a product or service, where you may add your contact information such as an email address.
    Managing these pages means that these services will handle the Personal Data collected through the pages, including Usage Data.

    Launchrock (Launchrock Inc.)

    Launchrock is an invitation page management service provided by Launchrock Inc., that allows this Application to collect the email addresses of Users interested in its service, to share this Application with other platforms, e.g., social networks, to keep track of Users who view the invitation page and those who subscribe upon invitation by other Users.

    Personal Data processed: Cookies; email address; Usage Data.

    Place of processing: US – Privacy Policy.

  • Managing support and contact requests

    This type of services allows this Application to manage support and contact requests received via email or by other means, such as the contact form.
    The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).

    Zendesk (Zendesk)

    Zendesk is a support and contact request management service provided by Zendesk Inc.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

    Place of processing: US – Privacy Policy.

  • Registration and authentication

    By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services.
    Depending on what is described below, third parties may provide registration and authentication services. In this case, this Application will be able to access some Data, stored by these third party services, for registration or identification purposes.

    Direct registration (This Application)

    The User registers by filling out the registration form and providing the Personal Data directly to this Application.

    Personal Data processed: address; city; company name; country; email address; first name; last name; password; picture; state; username; ZIP/Postal code.

  • Remarketing and behavioral targeting

    This type of service allows this Application and its partners to inform, optimize and serve advertising based on past use of this Application by the User.
    This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.
    Some services offer a remarketing option based on email address lists.
    In addition to any opt-out feature provided by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.

    Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

    AdRoll (AdRoll, Inc.)

    AdRoll is an advertising service provided by AdRoll, Inc.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: US – Privacy Policy – Opt Out.

    Google Ads Remarketing (Google Inc.)

    Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that connects the activity of this Application with the Google Ads advertising network and the DoubleClick Cookie.

    Users can opt out of Google's use of cookies for ads personalization by visiting Google's Ads Settings.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: US – Privacy Policy – Opt Out.

    Facebook Remarketing (Facebook, Inc.)

    Facebook Remarketing is a Remarketing and Behavioral Targeting service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: US – Privacy Policy – Opt Out.

    Perfect Audience (NowSpots, Inc.)

    Perfect Audience is an advertising service provided by NowSpots, Inc.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: US – Privacy Policy – Opt Out.

    Remarketing with Google Analytics (Google Inc.)

    Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that connects the tracking activity performed by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: US – Privacy Policy – Opt Out.

    Twitter Remarketing (Twitter, Inc.)

    Twitter Remarketing is a Remarketing and Behavioral Targeting service provided by Twitter, Inc. that connects the activity of this Application with the Twitter advertising network.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: United States – Privacy Policy.

  • Social features

    Public profile (This Application)

    Users may have public profiles that other Users can display. In addition to the Personal Data provided, this profile may contain Users' interactions with this Application.

    Personal Data processed: company name; country; first name; last name; picture; profession; state; username.

  • Tag Management

    This type of service helps the Owner to manage the tags or scripts needed on this Application in a centralized fashion.
    This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.

    Segment (Segment Inc.)

    Segment is a tag management service provided by Segment.io, Inc.

    Personal Data processed: Cookies; Usage Data.

    Place of processing: US – Privacy Policy.

  • Traffic optimization and distribution

    This type of service allows this Application to distribute their content using servers located across different countries and to optimize their performance.
    Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Application and the User's browser.
    Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.

    Cloudflare (Cloudflare)

    Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
    The way Cloudflare is integrated means that it filters all the traffic through this Application, i.e., communication between this Application and the User's browser, while also allowing analytical data from this Application to be collected.

    Personal Data processed: Cookies; various types of Data as specified in the privacy policy of the service.

    Place of processing: US – Privacy Policy.

  • User database management

    This type of services allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to this Application, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving this Application.
    Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on this Application.

    HubSpot CRM (HubSpot, Inc.)

    HubSpot CRM is a User database management service provided by HubSpot, Inc.

    Personal Data processed: email address; phone number; various types of Data as specified in the privacy policy of the service.

    Place of processing: US – Privacy Policy.

    HubSpot Lead Management (HubSpot, Inc.)

    HubSpot Lead Management is a User database management service provided by HubSpot, Inc.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

    Place of processing: US – Privacy Policy.

    Intercom (Intercom Inc.)

    Intercom is a User database management service provided by Intercom Inc. Intercom can also be used as a medium for communications, either through email, or through messages within this Application.

    Personal Data processed: Cookies; email address; Usage Data; various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

  • Honeybadger.io

    Protecting your private information is our priority. This Privacy Statement applies to the www.honeybadger.io website operated by Honeybadger Industries LLC and other sites, apps, or services that link to this Statement, and it governs collection, usage, and disclosure of your personal information. This Statement does not apply to websites, applications, or services that link to different privacy statements.

    We collect and process personal information about you with your consent and/or as necessary to provide the products you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests.

    Collection of Your Personal Information
    Honeybadger may collect personal information in a variety of ways when you use our services. We collect personal information you provide to us, such as your name and email address. If you purchase Honeybadger's products and services, we collect billing and credit card information. We may gather additional personal or non-personal information in the future. Some services may not be available or function correctly if you are not willing to provide personal information. We may also obtain information from other sources and combine that with information we collect on our services.

    Information about your computer hardware and software may be automatically collected by Honeybadger when you visit our sites. This information can include: your IP address, operating system, browser type, domain names, access times, language, and referring website addresses. When you use our mobile application we may collect certain information about your device automatically, including device identifier and operating system.

    Cookies. We may automatically collect information using "cookies". Cookies are small data files stored on your hard drive by a website. Among other things, cookies help us improve our services and your experience. We use cookies to see which areas and features are popular and to count visits to our services.

    Web Beacons. We may collect information using web beacons. Web beacons are electronic images that may be used on our services or in our emails. We use web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.

    Analytics. Third parties who provide us with analytics services for the services may also automatically collect some of the information described above, including, for example, IP address, access times, browser type and language, device type, device identifiers and Wi-Fi information. Please consult the respective privacy policies and statements of these third parties for more information, including how Google Analytics, Mixpanel, Segment, Amplitude, Intercom, and Crashlytics use this data.

    Please keep in mind that if you directly disclose personal information or sensitive data through Honeybadger's public message boards, this information may be collected and used by others. We encourage you to be careful with how you use these services.

    Use of Your Personal Information

    Honeybadger collects and uses your personal information as described in this Statement or disclosed to you in our services, to operate its website(s), and deliver the services you have requested. For example, we may use your information to:

    operate and improve our internal operations, systems, products, and services;
    understand you and your preferences to enhance your experience and enjoyment using our services;
    respond to your comments and questions and provide customer service;
    send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
    link or combine information about you with other personal information we get from third parties, to help understand your needs and provide you with better and more personalized service; and
    protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
    Honeybadger may also use your personally identifiable information to inform you of other products or services available from Honeybadger and its affiliates and partners. Honeybadger may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

    Disclosure of Your Personal Information
    Honeybadger does not sell, rent or lease its customer lists to third parties. We may share your information with your consent. Honeybadger may share data with trusted partners and service providers to help provide backup and disaster-recovery services, provide data storage and processing services, perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Honeybadger, and they are required to maintain the confidentiality of your information.

    Honeybadger may include personal data in connection with or during negotiation of any merger, financing, acquisitions, bankruptcy, dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets to another company.

    Honeybadger may disclose your personal information to respond to lawful requests or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Honeybadger or the site; (b) protect and defend the rights or property of Honeybadger, its customers, and others; (c) respond to valid requests by public authorities, including to meet national security or law enforcement requirements; (d) protect against legal liability; and, (e) act under emergency to protect the personal safety of users of Honeybadger, its customers, or the public.

    We may also share aggregated or deidentified information.

    Your Information Choices and Changes
    If you wish to ask for access, correction, or deletion of any of your personal information held by us or a change in the way we use your information (for which we reserve the right to charge you a fee, as permitted by applicable law), please contact us at: support@honeybadger.io. However, we may decline requests that are unreasonable, prohibited by law, or are not required to be honored by applicable law.

    You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations. You may also send requests about your contact preferences, changes to your information including requests to opt-out of sharing your personal information with third parties by emailing support@honeybadger.io.

    You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Honeybadger services or websites you visit.

    Our third-party analytics and advertising partners may provide you with options to opt-out of certain information collection. For more information about the applicable choices they provide you, please visit: https://tools.google.com/dlpage/gaoptout, https://mixpanel.com/privacy/, https://segment.com/docs/legal/privacy/, https://amplitude.com/privacy, https://www.intercom.com/terms-and-policies#privacy, and http://try.crashlytics.com/terms/privacy-policy.pdf.

    There are many ways through which web browser signals and other similar mechanisms (for example, "Do Not Track") can indicate your choice to disable tracking, and, while we and others give you choices described in this Statement, we do not currently honor these mechanisms.

    Security of your Personal Information
    Honeybadger takes reasonable steps to help secure your personal information in an effort to prevent loss, misuse, and unauthorized access, use, alteration, destruction, or disclosure.

    Transfers of Your Personal Information
    Personal information we collect may be stored and processed in your region, in the United States or in any other country where we or our affiliates, subsidiaries or service providers maintain facilities. We maintain primary data centers in the United States. We take steps designed to ensure that the data we collect under this Statement is processed according to the provisions of this Statement and applicable law wherever the data is located.

    When we transfer personal information from the European Economic Area and Switzerland to other countries, some of which have not been determined by the European Commission to have an adequate level of data protection, we use a variety of legal mechanisms, including contracts, in an effort to help ensure your rights and protections.

    For EU Users - Your European Privacy Rights
    We adhere to applicable data protection laws in the European Economic Area, which, if applicable to you, includes the following rights:

    If we are processing personal information based on your consent, you have a right to withdraw consent at any time for future processing;
    You have a right to request access to, rectification, or erasure of your personal information, or to transfer or receive a copy of your personal information in a usable format;
    You have a right to object to the processing of your personal information under certain circumstances; and
    You have a right to lodge a complaint with a data protection authority.
    For EU Users - Privacy Shield
    Honeybadger complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. Honeybadger has certified to the Department of Commerce that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. The Federal Trade Commission (FTC) has jurisdiction over Honeybadger's compliance with the Privacy Shield. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov.

    Our participation in Privacy Shield applies to personal data that is received from the European Economic Area and Switzerland. We will comply with the Privacy Shield Principles in respect of all such personal data.

    In compliance with the EU-U.S. and Swiss Privacy Shield Principles, Honeybadger commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact us. Honeybadger has further committed to refer unresolved privacy complaints under the EU-U.S. and Swiss Privacy Shield Principles to an independent dispute resolution mechanism free of charge to you through JAMS. Finally, you may have the right to invoke binding arbitration to resolve complaints, as described in Annex I to the Privacy Shield Principles.

    If we transfer your personal information to a third party agent or service provider for processing, we remain potentially liable under the Privacy Shield Principles if our third party agent or service provider processes your personal information in a manner inconsistent with the Privacy Shield Principles and this causes you harm, unless we are able to show that we are not responsible for the event leading to that harm.

    Storage and Retention of Your Personal Information
    We retain your personal information for as long as necessary to provide services requested by you, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly. The criteria used to determine retention include:

    How long is the personal information needed to provide applicable services? This includes such things as maintaining and improving the performance of the services, enabling system security measures, and maintaining appropriate business and financial records.
    Do users provide, create, or maintain the data with the expectation we will retain it until they affirmatively remove it? In such cases, we may maintain the data until actively deleted by the user.
    Is the personal information of a sensitive type? If so, a shortened retention time may be appropriate.
    Are we subject to a legal, contractual, or similar obligation to retain the data? Examples can include mandatory data retention laws in the applicable jurisdiction, government orders to preserve data, or data that must be retained for the purposes of litigation.
    Changes to This Statement
    Honeybadger will occasionally update this Privacy Statement from time to time. If we make any changes to this Statement, we will change the "Last Updated" date above or by providing such notice about or obtaining consent to changes as may be required by applicable law. Honeybadger encourages you to periodically review this Statement to be informed of how Honeybadger is protecting your information.

    Questions
    If you have any questions about this policy, or if you wish to lodge a complaint about our privacy practices, please contact us at support@honeybadger.io.

  • Selling goods and services online

    The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
    The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Cookie Policy

This Application uses Trackers. To learn more, Users may consult the Cookie Policy.

Further Information for Users

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes.
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Further information about retention time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The rights of Users based on the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following, to the extent permitted by law:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Users are also entitled to learn about the legal basis for Data transfers abroad including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Processor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Application as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker

Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.


Legal information

This privacy policy relates solely to this Application, if not stated otherwise within this document.

Latest update: March 07, 2024

This document has been created with the iubenda Privacy and Cookie Policy Generator. See also the Terms and Conditions Generator. iubenda hosts this content and only collects the Personal Data strictly necessary for it to be provided.

Show the simplified Privacy Policy