Privacy Policy of www.xtensive.co.uk

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Analytics

      • Google Analytics (Universal Analytics)

        Personal Data: Trackers; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: company name; email address; first name; last name

    • Displaying content from external platforms

      • Vimeo video and Font Awesome

        Personal Data: Trackers; Usage Data

    • Heat mapping and session recording

      • Hotjar Heat Maps and Recordings

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

      • Microsoft Clarity

        Personal Data: clicks; country; device information; interaction events; layout details; mouse movements; page events; session duration; time zone

    • Interaction with external social networks and platforms

      • Facebook Like Button and Social Widgets and X Post Button and Social Widgets

        Personal Data: Trackers; Usage Data

    • Interaction with live chat platforms

      • WhatsApp Business Chat Widget

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; Trackers; user content

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: company name; email address; first name

    • Platform services and hosting

      • Ionos

        Personal Data: Usage Data

    • Registration and authentication provided directly by this Website

      • Direct registration

        Personal Data: email address

    • Tag management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • jsDelivr CDN

        Personal Data: Usage Data

      • Cloudflare

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Data Protection Complaints (Users in the United Kingdom)

      Users in the United Kingdom have the right to lodge a complaint directly with the Owner regarding how the Owner handles their Personal Data, before raising it with the Information Commissioner's Office (ICO). To submit a complaint, Users can contact the Owner using the contact details provided in this document. The Owner will acknowledge their complaint within 30 days of receipt and will respond without undue delay, keeping them informed of the steps taken and the outcome. If Users are not satisfied with the Owner's response, or if the Owner fails to respond within a reasonable time, they have the right to escalate their complaint to the ICO: ico.org.uk - Tel: 0303 123 1113

Contact information

    • Owner and Data Controller

      Xtensive Ltd
      Abbey Mill Business Centre, 3015 Mile End Mill, 12 Seedhill Rd, Paisley PA1 1JS

      Owner contact email: colin@xtensive.co.uk