Privacy Policy of collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Analytics

      • LinkedIn conversion tracking (LinkedIn Insight Tag)

        Personal Data: device information; Tracker; Usage Data

      • Twitter Ads conversion tracking, Facebook Ads conversion tracking (Facebook pixel), Google Analytics and Google Ads conversion tracking

        Personal Data: Tracker; Usage Data

      • YouTube Analytics and Reporting API

        Personal Data: Data communicated in order to use the Service

    • Contacting the User

      • Phone contact

        Personal Data: phone number

    • Displaying content from external platforms

      • YouTube IFrame Player

        Personal Data: Data communicated in order to use the Service

    • Handling finance and accounting

      • Zoho Books

    • Handling payments

      • Stripe

        Personal Data: email address; first name; last name; payment info; various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • LinkedIn button and social widgets, Twitter Tweet button and social widgets and Facebook Like button and social widgets

        Personal Data: Tracker; Usage Data

    • Managing contacts and sending messages

      • ZOHO Campaigns

        Personal Data: email address; first name; last name

    • Managing data collection and online surveys

      • Zoho Survey

    • Managing support and contact requests

      • Zoho SalesIQ

    • Remarketing and behavioural targeting

      • LinkedIn Website Retargeting

        Personal Data: Tracker; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Tracker

    • User database management

      • ZOHO CRM

        Personal Data: city; company name; country; email address; first name; Invoicing information; language; last name; password; phone number; physical address; profession; state; Usage Data; username; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Zoho Sites

      Website builder and creation platform with hosting service included

    • Zoho Forms

      Web forms embedded in the website with action directed to CRM as new Lead upon approval used by Communication, Commercial affiliation and contact and info request

    • Zoho Backstage

      Event management integrated platform with embedded parts in webiste and own microsite and landing page which can perform booking online, registration and payment with Stripe third part payment system.
      Registration and authentication
      Landing and invitation page

    • Zoho Booking

      Booking service offered via e-mail as a link in the signature to book a meeting over a predefined slots and type of meetings.

      Contact management to organize a meeting or conference and telephony services

    • Zoho Pagesense

      Zoho PageSense comes with a ton of features so you can keep tabs on what visitors do on your website, track and optimize elements that incite actions, and personalize every visitor's experience to perfection

      Funnel analysis
      Statistics and track conversion data
      A/B testing marketing
      Heat maps analysis

    • Push notifications may send push notifications to the User to achieve the purposes outlined in this privacy policy.

      Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for, some or all of the apps on the particular device.
      Users must be aware that disabling push notifications may negatively affect the utility of

Contact information

    • Owner and Data Controller

      itSMF Switzerland c/o Schreber SA, via Magatti 1
      6900 Lugano

      Owner contact email: