Privacy Policy of www.totm.com

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Access to third-party accounts

      • Stripe account access

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Advertising

      • Direct Email Marketing (DEM)

        Personal Data: email address; first name; last name

      • Meta ads conversion tracking (Meta pixel)

        Personal Data: Trackers; Usage Data

      • LinkedIn conversion tracking (LinkedIn Insight Tag)

        Personal Data: device information; Trackers; Usage Data

      • Microsoft Advertising and Meta Lookalike Audience

        Personal Data: Cookies; Usage Data

      • Meta Audience Network

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

      • Awin

      • TikTok conversion tracking

        Personal Data: Trackers

    • Analytics

      • Google Analytics (Universal Analytics) and WordPress Stats

        Personal Data: Cookies; Usage Data

      • Google Analytics Demographics and Interests reports

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

      • Google Analytics Advertising Reporting Features

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

      • Facebook Analytics for Apps

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Commercial affiliation

      • Awin

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: address; city; company name; country; county; date of birth; email address; first name; gender; last name; phone number; state; various types of Data; ZIP/Postal code

      • Mailing list or newsletter

        Personal Data: address; city; company name; Cookies; country; county; date of birth; email address; first name; gender; last name; phone number; profession; state; Usage Data; website; ZIP/Postal code

    • Content commenting

      • Facebook Comments

        Personal Data: Cookies; Usage Data

    • Displaying content from external platforms

      • Font Awesome, Google Fonts, Google Maps widget and Mapbox widget

        Personal Data: Trackers; Usage Data

      • Instagram widget

        Personal Data: Cookies; Usage Data

    • Handling payments

      • GoCardless, PayPal and Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Google Pay

        Personal Data: email address; first name; last name; payment info; Trackers; Usage Data

      • Apple Pay

        Personal Data: payment info; Trackers; Usage Data

    • Heat mapping and session recording

      • Microsoft Clarity

        Personal Data: clicks; country; custom events; device information; diagnostic events; interaction events; layout details; mouse movements; page events; positional information; scroll-to-page interactions; session duration; time zone; Trackers; Usage Data

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • Klaviyo

        Personal Data: company name; country; email address; first name; last name; phone number; physical address; purchase history; Trackers; Usage Data; username; various types of Data

    • Managing support and contact requests

      • Help Scout

        Personal Data: Data communicated while using the service; Trackers; various types of Data as specified in the privacy policy of the service

    • Platform services and hosting

      • WP Engine

        Personal Data: Usage Data

    • Registration and authentication

      • Log In with PayPal, Stripe OAuth and Google OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

      • WordPress.com Single Sign On and Facebook Authentication

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

    • Registration and authentication provided directly by this Website

      • Direct registration

        Personal Data: email address; password; Trackers; Usage Data

    • Remarketing and behavioral targeting

      • Facebook Remarketing

        Personal Data: Cookies; Usage Data

      • Meta Custom Audience

        Personal Data: Cookies; email address

      • TikTok Remarketing

        Personal Data: Trackers

      • Google Ads Remarketing

        Personal Data: Trackers; Usage Data

      • Klaviyo segmentation and social advertising

        Personal Data: device information; email address; purchase history; Trackers; Usage Data

    • Spam and bots protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

    • User database management

      • HubSpot CRM and Klaviyo CRM

        Personal Data: email address; first name; last name; Trackers; Usage Data

      • HubSpot Lead Management

        Personal Data: email address; Trackers; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

    • Owner and Data Controller

      TOTM Limited, 16B, The Maltings, East Tyndall Street, Cardiff, CF24 5EA

      Owner contact email: customercare@totm.com