Privacy Policy of caribbeanwarehouse.co.uk

This Website collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Google AdSense

        Personal Data: Cookies and Usage Data

    • Analytics

      • Google Analytics and Facebook Ads conversion tracking

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Phone contact

        Personal Data: phone number

      • Mailing list or newsletter

        Personal Data: email address, Usage Data and website

    • Content performance and features testing (A/B testing)

      • Google Website Optimizer

        Personal Data: Cookies and Usage Data

    • Displaying content from external platforms

      • YouTube video widget

        Personal Data: Cookies and Usage Data

      • Typekit

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Cloudinary and DigitalOcean

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Bugsnag

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • SparkPost

        Personal Data: email address and various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Facebook Remarketing, AdWords Remarketing and Remarketing through Google Analytics for Display Advertising

        Personal Data: Cookies and Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Cookies and Usage Data

    • Traffic optimization and distribution

      • CloudFlare

        Personal Data: Cookies and various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Chatra

      Roger Wilco LLC (“Chatra”, “our”, “us” or “we”) provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of http://chatra.io/ (the “Site”). This Privacy Policy applies only to information that you provide to us through the Site. This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Site. You are advised to consult this policy regularly for any changes. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our chatra Terms of Service, accessible at http://chatra.io/terms-of-service/.

      As used in this policy, the terms “using” and “processing” information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates within the United States or internationally.
      Information Collection and Use

      Our primary goals in collecting information are to provide and improve our Site, services, features and content, to administer your use of the Site (together, the “Service”) and to enable users to enjoy and easily navigate the Service.
      Personally Identifiable Information

      In the course of using the Service, we may ask you to provide us with, or grant us access to, or permission to obtain, certain personally identifiable information that can be used to contact or identify you; personally identifiable information may include, but is not limited to, your name, company name, email address, postal address, phone number, profile photo, and credit card number and other billing information (“Personal Information”).
      We collect Personal Information in connection with your registration to join our Service. You can register to join via the Site or by logging into your account with certain third party social networking sites (“SNS”) (including, but not limited, to Facebook) via our Site. If you decide to register by logging into an SNS via our Site, we will obtain the Personal Information you have provided to the SNS (such as your “real” name, profile picture, email address and other information you make publicly available via the applicable SNS) from the account you have with such SNS and use that information to create your Account and you will become a Member; the information we obtain may depend on the privacy settings you have with the SNS.
      We also collect the other information that you provide as part of registration and personalization of your Account (e.g., without limitation, zip code (on its own) history of purchases you make via the Site and individual preferences) (“Non-Identifying Information”).
      We use your Personal Information (in some cases, in conjunction with your Non-Identifying Information) mainly to provide the Service, complete your transactions, and administer your inquiries.
      Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other non-identifying information (for example, your viewing preferences). We may combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other chatra Users (defined below) to attempt to provide you with a better experience, to improve the quality and value of the Service and to analyze and understand how our Site and Service are used. We may also use the combined information without aggregating it to serve you specifically, for instance to deliver a product to you according to your preferences or restrictions.
      We also use your Personal Information to contact you with chatra newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications. (See “Changing or Deleting Information,” below.)

      Log Data

      When you visit the Site, whether as a Member or a non-registered user just browsing (any of these, a “chatra User”), our servers automatically record information that your browser sends whenever you visit a website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type or the webpage you were visiting before you came to our Site, pages of our Site that you visit, the time spent on those pages, information you search for on our Site, access times and dates, and other statistics. We use this information to monitor and analyze use of the Site and the Service and for the Site’s technical administration, to increase our Site’s functionality and user-friendliness, and to better tailor it to our visitors’ needs We also use this information to verify that visitors to the Site meet the criteria required to process their requests. We do not treat Log Data as Personal Information or use it in association with other Personal Information, though we may aggregate, analyze and evaluate such information for the same purposes as stated above regarding other Non-Identifying Information.
      Cookies

      Like many websites, we use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We use cookies for two purposes. First, we utilize persistent cookies to save your login information and preferences for future logins to the Site. Second, we utilize session ID cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage by chatra Users and web traffic routing on the Site. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site and Service and then close your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of the Service.
      Web Beacons

      We also use “web beacons”, “pixel tags”, “clear GIFs” or similar means (individually or collectively “Web Beacons”) on our Site. A Web Beacon is an electronic image, often a single pixel, embedded on web pages. Web Beacons are ordinarily not visible to users. Web Beacons allow us to count the number of users who have visited certain pages of the Site, to deliver branded services and to generate statistics about how our Site is used.
      Phishing

      Identity theft and the practice currently known as “phishing” are of great concern to chatra. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your login information, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. For more information about phishing, visit the Federal Trade Commission’s website.
      Information Sharing & Disclosure
      Your logo on the Site

      Subject to your approval, we may also feature your company logo, company name and testimonial on the homepage or any other pages of the Site.
      SNS

      As a Member, you may link your Account with certain SNSs where you have an existing account with the SNSs. In these instances, with your permission and on your behalf, we will share your Account information with the applicable SNS. Through use of such SNSs’ APIs, as stated above, we also receive certain information (which may include your Personal Information) in accordance with the privacy settings you have set in your SNS account, if any. Other than what we may share with the SNS in connection with your linking of accounts, the Personal Information an SNS has about you is obtained by the SNS independent of our Service. Other services, including the SNSs, follow different rules regarding the use or disclosure of the Personal Information you submit to them. We encourage you to read the privacy policies or statements of the other services you use.
      Aggregate Information & Non-Identifying Information

      We may share aggregated information that does not include Personal Information and we may otherwise disclose Non-Identifying Information and Log Data with third parties for industry analysis, demographic profiling and other purposes. Any aggregated information shared in these contexts will not contain your Personal Information.
      Service Providers

      We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Site-related services (e.g., without limitation, maintenance services, database management, payment processing, product production, shipment services, web analytics and improvement of the Site’s features) or to assist us in analyzing how our Site and Service are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
      Compliance with Laws & Law Enforcement

      Chatra cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of chatra or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable activity.
      Business Transfers

      Chatra may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.
      Changing or Deleting Your Information

      All Members may review, update or correct the Personal Information in their registration profile by contacting us or via the account section of the Site. If you would like us to delete your Account in our system, please contact us at support@chatra.io with a request that we delete your Personal Information from our database. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.
      Security

      Chatra is very concerned with safeguarding your information. The security of your personal information is important to us. But remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. When you enter sensitive information (such as credit card number or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). In some cases, we also encrypt sensitive information where it is stored on our systems. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on this Site in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
      International Transfer

      Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, chatra transfers Personal Information to the United States and processes it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
      Users outside of the U.S.
      Important Information for Users Outside of the U.S. – Transfer of Data

      WE PRIMARILY STORE DATA ABOUT YOU, INCLUDING PRIVATE INFORMATION, ON SERVERS LOCATED AND OPERATED WITHIN THE UNITED STATES. IF YOU RESIDE OUTSIDE OF THE UNITED STATES, IN ORDER TO PROVIDE AND OPERATE THE SERVICES, WE MAY SEND AND STORE YOUR PRIVATE INFORMATION (ALSO COMMONLY REFERRED TO AS PERSONAL DATA) OUTSIDE OF THE COUNTRY WHERE YOU RESIDE OR ARE LOCATED, TO THE UNITED STATES. THEREFORE, OUR COLLECTION AND USE OF YOUR PRIVATE INFORMATION IS SUBJECT TO THE UNITED STATES' LAWS RELATED TO PRIVACY AND USE OF PERSONAL DATA AND INFORMATION. THESE LAWS, INCLUDING WHAT IS DETERMINED TO BE "PERSONAL DATA AND/OR INFORMATION," ARE DIFFERENT AND MAY BE LESS PROTECTIVE THAN THOSE APPLICABLE TO YOU IN YOUR COUNTRY OF RESIDENCE. BY ACCEPTING THE TERMS OF THIS PRIVACY POLICY, YOU ACKNOWLEDGE, AGREE AND CONSENT TO (1) THE TRANSFER TO AND PROCESSING OF PRIVATE INFORMATION ON SERVERS LOCATED OUTSIDE OF THE COUNTRY WHERE YOU RESIDE, (2) OUR COLLECTION AND USE OF YOUR PRIVATE INFORMATION AS DESCRIBED HEREIN AND IN ACCORDANCE WITH THE LAWS OF THE UNITED STATES THAT MAY BE DIFFERENT AND MAY BE LESS PROTECTIVE THAN THOSE IN YOUR COUNTRY AND (3) THAT YOU ARE TAKING A RISK BY USING THE SERVICES. IF YOUR PERSONAL INFORMATION IS TRANSFERRED FROM THE EUROPEAN ECONOMIC AREA TO CHATRA LOCATED IN THE UNITED STATES, PLEASE SEE THE PRIVACY SHIELD SECTION BELOW.
      EU-US Privacy Shield
      Chatra's commitment to comply with the Privacy Shield Principles

      Chatra is a participant in the Privacy Shield and has self-certified to the Privacy Shield framework. Chatra confirms it commitment to comply with the EU-US Privacy Shield as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Chatra has certified that it adheres to each of the Privacy Shield Principles: Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit www.privacyshield.gov.
      Accountability for onward transfers

      Chatra's accountability for personal data that it receives under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, Chatra remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless Chatra proves that it is not responsible for the event giving rise to the damage.
      Right of access

      You have a legal right to request the personal information about you held by us. On request, we will provide you with a copy of this information. You also have a right to correct, amend or delete such personal information where it is inaccurate or has been processed in violation of the Privacy Shield Principles.
      Resolution of disputes and complaint mechanism

      In compliance with the Privacy Shield Principles, Chatra commits to resolve complaints about your privacy and our collection or use of your personal information. If European Union citizens have any queries related to the processing of your personal information under the Privacy Shield framework, we encourage you to contact us directly in the first instance at: info@chatra.io or Chatra Privacy, 76 S. Park St. San Francisco, CA 94107.
      Independent recourse mechanism

      Chatra has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.
      Binding arbitration

      As further explained in the Privacy Shield Principles, a binding arbitration option will also be made available to you in order to address residual complaints not resolved by any other means.
      Enforcement

      Chatra is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC). Disclosure of EU personal data to public authorities and law enforcement agencies Chatra may be required to share your personal information in response to lawful by public authorities, including to meet national security and law enforcement requirements.
      Do not track signals

      You may have implemented a "do not track" signal through your browser. As there currently is no fixed standard for do not track signals, we currently do not respond to do not track signals from your web browser.
      Links to Other Sites

      Our Site contains links to other websites. If you choose to click on a third party link, you will be directed to that third party’s website. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other sites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
      Our Policy Toward Children

      This Site is not directed to persons under 18. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at support@chatra.io. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.
      Contacting Chatra

      If you have any questions about these Terms, please contact Chatra at:

      Roger Wilco LLC,
      Millen, White, Zelano & Branigan, Jeff Cohen
      2200 Clarendon Blvd., Suite 1400A
      Arlington, VA 22201
      1-703-243-6333
      info@chatra.io

    • Pure360

      Pure360 Privacy Policy
      1. Introduction

      This Privacy Policy explains the way in which any personal information that we collect from you, or that you provide to us, will be processed by us when you visit our website at www.pure360.com (“Site”).

      The Site is operated by Pure360 (also referred to below as “we”, “us” or “our”). For further details about us, see the section Company details at the end of this Privacy Policy.

      We endeavour to take all due care to protect your personal information, in accordance with the applicable Data Protection legislation from time to time.

      For the purposes of Data Protection legislation, Pure360 is the data controller in respect of the personal information that we collect through the Website.
      2. Information we may collect from you when you visit the Site

      The personal information we collect when you visit the Site (“Information”) includes:

      your name, address, e-mail address and telephone number(s), and the company or other entity on whose behalf you are acting;
      records of emails and other correspondence (including any further information we may request from you) when you contact us to request information, report a problem, or provide feedback on our products and services;
      standard information automatically collected by our web server including your IP address, browser type, and operating system;
      details of your visits to our site, including access time.

      If you contact us to enquire about a job vacancy, we will collect details relevant to your enquiry and any subsequent application you may make, which will include your name, address, e-mail address and telephone number(s), CV and work experience, and (in certain cases) your personal circumstances. We will provide you with further details at the time.
      3. How we use your information

      We will only use the Information we collect as follows:

      to provide you with the information about our products and services that you request;
      for internal record keeping, billing, accounting and market research purposes;
      to respond to any queries, complaints or requests for further information;
      to improve the content of the Site;
      to customise the content and/or layout of the Site; and
      to provide you with marketing information about other products and services we supply that may be of interest to you.

      If you contact us to enquire about a job vacancy, we will only use your Information for that purpose.
      4. On what basis do we use your information?

      We will process the Information that you provide, or we collect from you, on the basis that it is necessary for our legitimate interests in promoting and marketing our products and services, and for the other purposes mentioned in paragraph 3 above, or (as appropriate) for providing you with information about job vacancies.

      Your Information will not be used for any other purpose, or disclosed to any third party, unless we are required to do so by law, or as mentioned in the next paragraph.

      For details about how we process our customers’ data when they use our products and services to our clients, please see our Licence Agreement, the standard form of which can be found on the Site.
      5. Who do we share your Information with?

      We may disclose your Information if we need to do so in order to comply with any legal or regulatory obligation or request, or where we have a legitimate interest in doing so, such as in order to enforce or apply a contract with you (or the organisation you represent), to investigate potential breaches, or to protect the rights, property or safety of Pure360 or others. This may include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

      If another company acquires us or all or substantially all of our assets, that company will possess the same information and will assume the rights and obligations with respect to that information.

      Except as set out above, we will never sell, distribute or disclose any of your Information (except anonymous aggregate data) with any third party without your express consent.

      In order to provide some of our services, we may use the input of third party providers situated in countries outside Europe (such as the USA) that do not always have the same standards of Data Protection laws as the UK. However, we will ensure that contractual or other safeguards are in place to ensure that your information is adequately protected, and that enforceable rights and effective legal remedies are available for data subjects.
      6. How long do we keep personal information for?

      If you contact us with an enquiry but you do not (or the organisation you represent does not) enter into a contract with us, we will normally delete your personal data after [6 months]. If you order (or the organisation you represent orders) any of our products or services, we normally retain contract information (including related personal data) for 6 years after the end of the relevant contract, in case issues arise during or after the termination of the contract.

      If you contact us about a job vacancy, we will normally delete your personal data after 12 months, unless you become an employee of ours.
      7. Your rights as a data subject

      As a data subject you have certain legal rights including:

      the right to access the personal data held about you;
      the right to ask us not to process your personal data for marketing purposes;
      the right to withdraw at any time any consent you have given to receive marketing material from us;
      the right to ask us to rectify inaccurate personal data about you;
      the right to ask for the restriction of personal data concerning yourself that is inaccurate, unlawfully processed, or no longer required;
      the right to ask for the erasure of personal data concerning yourself where processing is no longer necessary, or the legitimate interests we have in processing your personal data are overridden by your interests, rights and freedoms as the data subject; and
      the right to make a complaint about to the supervisory authority (the Information Commissioner’s Office).

      8. Internet security

      We follow generally accepted industry standards to protect your Information from unauthorised use. However, as no data transmissions over the Internet can be guaranteed to be 100% secure, we cannot take responsibility for any unauthorised access or loss of personal information that is beyond our control.

      Please remember that other methods of Internet communication, such as emails and messages sent via a website, are not secure unless they are encrypted. We take no responsibility for any unauthorised access or loss of personal information that is beyond our control.
      9. Changes to this Privacy Policy and future developments

      We may revise this Privacy Policy from time to time. The most current version of this Privacy Policy will govern our use of information about you and will be located on this page. If we make material changes to this Privacy Policy then where appropriate we will notify you by email or by posting a notice on the Site prior to the effective date of the changes.
      10. How to Contact Us

      If you have any questions, comments or requests about the Site generally, please contact us by email to support@pure360.com.

      If you any questions, comments or requests regarding our use of your personal information, or wish to delete your personal information, please contact us by email to support@pure360.com or write to us at the following address: The Data Protection Manager, Pure360, Unit A-E, Level 3 South, New England House, Brighton, East Sussex, BN1 4GH, England
      11. Company details

      We are Purepromoter Limited, trading as Pure360, registered in England and Wales with company number 4266410. Our registered office is at Unit A-E, Level 3 South, New England House, Brighton, East Sussex, BN1 4GH, England.

    • Feefo

      Privacy Policy

      Feefo privacy policy relating to Feefo Holdings Ltd.
      1.Introduction

      1.1 This Privacy Policy explains how we use information that you provide to us. In this Privacy Policy “use” means collecting, storing or organising information or doing anything else to it that would be considered “Processing” under the Act.

      1.2 In this “Privacy Policy” (“Privacy Policy”) “we” or “us” means Feefo Holdings Ltd (No. 7191962) a company incorporated in England and Wales and having its registered office at Feefo Holdings Ltd, Feefo Barn, Heath Farm, Heath Road East, Petersfield, Hampshire, GU31 4HT, Company No. 07191962 and “you” means you and includes any other person you represent and on whose behalf you provide information to us.

      1.3 We collect information on behalf of organisations who provide products and/or services to the public (“Suppliers”). We do this so that Suppliers can improve the way that they provide products and/or services in the future and so that other customers are better informed before making a purchase.

      1.4 Information that you give us about a Supplier, including your opinion about products and/or services you have purchased from a Supplier, is called“Feedback”. We publish Feedback on our “Website” (“Website“).

      1.5 Personal information about you, including any information which identifies you as an individual or from which you can be identified by a third party is referred to as “Personal Information”.

      1.6 The protection of your personal information is very important to us. We are registered under the Data Protection Act 1998 (“Act”). No. 29604672 and we will always comply with the Act. The Act includes any amendments to or replacement of the Data Protection Act 1998.
      2. Personal Information

      2.1 We will not publish any Personal Information on the Website without your previous written consent.

      2.2 We may provide your Personal Information to any Supplier that you have given Feedback on.

      2.3 We may also give Personal Information about you to any person who buys the business of Feefo as a going concern (“Buyer”). A Buyer may use any Personal Information in the same way that we may use Personal Information, but will also be bound by the Privacy Policy in the same way that we are.
      3. Storage and Security

      3.1 We will keep all Personal Information about you secure. We will not provide any Personal Information to any other person except as permitted under this Privacy Policy or as agreed by you in writing.

      3.2 We will destroy any personal Information about you 12 months from when you provide that Personal Information to us or from the last time that you give Feedback or login to the Website.
      4. Access to Personal Information

      4.1 You have the right to a copy of the Personal Information we hold about you. If any of this Personal Information is incorrect, we will amend it.

      4.2 If you would like a copy of your Personal Information you must complete an “Access Request” by emailing accessrequest@feefo.com including your email address. You may also send an Access Request by post to the address above.
      5. Cookies

      5.1 When you visit the Website you may be asked to download a cookie (“Cookie”). Cookies allow us to track the way that visitors use our Website.

      5.2 We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

      5.3 When you submit data through a form such as feedback requests, those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence or to provide you with accurate results after you change pages.

      5.4 In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

      5.5 In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

      5.6 This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

      5.7 Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

      5.8 From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

      5.9 As we are a software as a service company it’s important for us to understand statistics about how many of the visitors to our site actually convert and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

      5.10 In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.

      5.11 We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, LinkedIn, Instagram, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

      5.12 You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

      5.13 If there is something that you aren’t sure whether you need or not, it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information then you can contact us through one of our preferred contact methods. Email: support@feefo.com Phone: 0203 362 4209
      6. Feedback

      6.1 We may publish Feedback on the Website for two years after we receive it from you.

      6.2 Feedback will not include any Personal Information. Only us and the Supplier that the Feedback relates to will know that you are the author of the Feedback.

      6.3 After Feedback has been published on the Website we will remove it, or amend it, following a request by you (email amendfeedback@feefo.com).
      7. People Aged Under 16

      7.1 Children (anyone aged under 16) may use the Website and provide Feedback and Personal Information to us. However, if you are under 16, your parent or guardian must be aware that you are using the Website and agree to that use.
      8. Changes to the Privacy Policy

      8.1 When we write to you we will use the most recent email address that you have provided to us (“Email Address“). You can change your Email Address at any time by emailing amendemail@feefo.com with the necessary details

      8.2 You agree that any email that is sent to your Email Address will be deemed to have been received 24 hours after we have sent it.

      8.3 We may change this Privacy Policy at any time by giving you at least 14 days notice in writing. You agree that this notice may be sent by email.
      9. General

      9.1 In this Privacy Policy a “person” includes a firm, company, unincorporated association or any other legal entity.

      9.2 This Privacy Policy is governed by and construed in all respects in accordance with English law and we submit to the exclusive jurisdiction of the English Courts.

      9.3 A person who is not a party to this Privacy Policy has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce, or to enjoy the benefit of any term of it but this does not affect any right or remedy of a third party which exists or is available apart from that Act.

      9.4 This Agreement is personal as between the parties and can only be assigned with the prior written consent of the other.

    • Infinity

      Our Privacy Policy

      This privacy policy sets out how Infinity Tracking Ltd uses and protects any information that you give Infinity Tracking Ltd when you use this website.
      What we collect

      We may collect the following information:

      name and job title
      contact information including email address
      demographic information such as postcode, preferences and interests
      other information relevant to customer surveys and/or offers

      What we do with the Information we gather

      We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

      Internal record keeping.
      We may use the information to improve our products and services.
      We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
      From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

      Security

      We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
      How we use Cookies

      A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

      We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

      Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

      You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
      Call Tracking and Recording

      We use telephone tracking numbers to link a user’s call to the marketing channel that they originated from. This is done using cookies, you can choose to decline cookies if you would prefer not to be tracked.

      We may record calls for training or monitoring purposes.
      Links to other Websites

      Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
      Controlling your Personal Information

      You may choose to restrict the collection or use of your personal information in the following ways:

      whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
      if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@infinity.co

      We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

      You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to

      London Court,
      39 London Road,
      Reigate,
      Surrey,
      RH2 9AQ

      If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.

      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

Contact information

    • Owner and Data Controller

      Blue Bay Travel Ltd., Unit A4 Bellringer Road, Trentham Business Quarter, Stoke-on-Trent, England (UK), ST4 8GB

      Owner contact email: webmaster@bluebaytravel.co.uk