Privacy Policy of Thankbox

Thankbox collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google Ads conversion tracking and Microsoft Advertising

        Personal Data: Trackers; Usage Data

      • Microsoft Advertising Universal Event Tracking

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Universally unique identifier (UUID); Usage Data

    • Analytics

      • Fathom Analytics

        Personal Data: Usage Data

      • Posthog

      • PostHog product analytics

        Personal Data: browser information; browsing history; city; clicks; country; device information; email address; first name; IP address; last name; page views; province; state; Trackers; username

      • Matomo Cloud

        Personal Data: browser information; city; clicks; country; custom events; device information; geography/region; IP address; language; mouse movements; number of sessions; operating systems; page events; page views; scroll-to-page interactions; search history; session duration; session statistics; User ID; video views

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

      • Google Analytics Advertising Reporting Features

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: email address; first name; last name

    • Content performance and features testing (A/B testing)

      • PostHog feature flags and A/B testing

        Personal Data: browser information; device information; page views; referral URL; Usage Data

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Font Awesome

        Personal Data: Trackers; Usage Data

    • Handling payments

      • Stripe

        Personal Data: email address; first name; last name

    • Heat mapping and session recording

      • PostHog session replay

        Personal Data: clicks; Data communicated while using the service; device information; page views; Usage Data; User ID

    • Hosting and backend infrastructure

      • Cloudinary, DigitalOcean and Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Sentry

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • Mailjet and Mailgun

        Personal Data: email address; first name; last name

    • Registration and authentication

      • Google OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Remarketing with Google Analytics

        Personal Data: Trackers; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Tremendous

      Tremendous is used as the gift card provider service for Thankbox. The data sent to Tremendous includes a Thankbox recipient's name and email.

      Place of processing: United States – Privacy Policy.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by Thankbox depends on the payment system used.

Contact information

    • Owner and Data Controller

      17 Seas Limited
      5 South Charlotte Street,
      Edinburgh, UK
      EH2 4AN

      Owner contact email: support@thankbox.com