Privacy Policy of Reindex

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Mailing List or Newsletter

        Personal Data: email address

    • Handling payments

      • Stripe and ChargeBee

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Heroku

        Personal Data:

      • mLab

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • New Relic

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • MailChimp

        Personal Data: email address

    • Registration and authentication

      • Auth0

        Personal Data: Cookies, email address, first name, last name, password, picture and various types of Data as specified in the privacy policy of the service

    • User database management

      • Intercom

        Personal Data: email address and various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • System logs and maintenance

      For operation and maintenance purposes, these third party services may collect files that record interaction with this Application (System Logs) or use for this purpose other Personal Data (such as IP address).

      Papertrail
      Papertrail is a cloud hosted system log management service provided by Papertrail Inc.

      Personal Data collected: Various types of Data as specified in the privacy policy of the service

      Place of processing: USA – Privacy Policy

    • Surge

      Surge is a static website hosting and backend service provided by Chloi, Inc.

      Personal data collected: Various types of Data as specified in the privacy policy of the service

      Place of processing: USA - Privacy Policy

    • Data Transfer abroad

      European Users must be aware that, by using this Application, some Personal Data they may provide can be transferred to and processed by third parties residing in countries (such as the United States) which cannot guarantee the same standards of safety and protection of Personal Data as the European Union. This may be necessary to provide Users with the service and/or to improve the quality of it. By giving your consent, you expressly accept such transfers to take place.

Contact information

    • Owner and Data Controller

      Reindex Software
      Eteläesplanadi 22 B, Helsinki, 00130 Finland

      Owner contact email: hello@reindex.io