Privacy Policy of prontotela.com

Prontotela.com collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Analytics

      • Analytics collected directly, Display Advertising extension for Google Analytics and Google Analytics

        Personal Data: Cookies; Usage Data

      • User ID extension for Google Analytics

        Personal Data: Cookies

    • Contacting the User

      • Phone contact

        Personal Data: phone number

      • Mailing List or Newsletter

        Personal Data: address; city; company name; country; date of birth; email address; first name; gender; last name; phone number; province; state; ZIP/Postal code

      • Contact form

        Personal Data: email address

    • Content commenting

      • Comment system managed directly

        Personal Data: first name

    • Content performance and features testing (A/B testing)

      • Google Optimize

        Personal Data: Cookies; Usage Data

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Handling payments

      • PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Smartlook

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • iubenda Consent Solution

        Personal Data: Data communicated while using the service

      • SiteGround Hosting

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • PayPal button and widgets and Facebook Like button and social widgets

        Personal Data: Cookies; Usage Data

    • Platform services and hosting

      • PrestaShop

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Direct registration

        Personal Data: billing address; city; company name; country; date of birth; email address; first name; gender; last name; password; phone number; province; shipping address; state; Tax ID; VAT Number; ZIP/Postal code

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies; Usage Data

      • hCaptcha

        Personal Data: answers to questions; Tracker

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by prontotela.com depends on the payment system used.

    • User identification via a universally unique identifier (UUID)

      Prontotela.com may track Users by storing a so-called universally unique identifier (or short UUID) for analytics purposes or for storing Users' preferences. This identifier is generated upon installation of this Application, it persists between Application launches and updates, but it is lost when the User deletes the Application. A reinstall generates a new UUID.

    • Unique device identification

      Prontotela.com may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences.

    • Automated decision-making

      Automated decision-making means that a decision which is likely to have legal effects or similarly significant effects on the User, is taken solely by technological means, without any human intervention. Prontotela.com may use the User's Personal Data to make decisions entirely or partially based on automated processes according to the purposes outlined in this document. Prontotela.com adopts automated decision-making processes as far as necessary to enter into or perform a contract between User and Owner, or on the basis of the User’s explicit consent, where such consent is required by the law.
      Automated decisions are made by technological means – mostly based on algorithms subject to predefined criteria – which may also be provided by third parties.
      The rationale behind the automated decision making is:

      • to enable or otherwise improve the decision-making process;
      • to grant Users fair and unbiased treatment based on consistent and uniform criteria;
      • to reduce the potential harm derived from human error, personal bias and the like which may potentially lead to discrimination or imbalance in the treatment of individuals etc.;
      • to reduce the risk of User's failure to meet their obligation under a contract. To find out more about the purposes, the third-party services, if any, and any specific rationale for automated decisions used within prontotela.com, Users can check the relevant sections in this document.

      Consequences of automated decision-making processes for Users and rights of Users subjected to it

      As a consequence, Users subject to such processing, are entitled to exercise specific rights aimed at preventing or otherwise limiting the potential effects of the automated decisions taken.
      In particular, Users have the right to:

      • obtain an explanation about any decision taken as a result of automated decision-making and express their point of view regarding this decision;
      • challenge a decision by asking the Owner to reconsider it or take a new decision on a different basis;
      • request and obtain from the Owner human intervention on such processing.

      To learn more about the User’s rights and the means to exercise them, the User is invited to consult the section of this document relating to the rights of the User.

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use prontotela.com only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use prontotela.com.

Contact information

    • Owner and Data Controller

      SHOP DIGITALE SRL società a socio unico - Via Nocera Umbra, 166 - 00181 Roma (Italia)

      Owner contact email: info@shopdigitale.com