Privacy Policy of trophyroom.io

Trophyroom.io collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Access to third-party accounts

      • Facebook account access

        Permissions: Email

    • Advertising

      • Microsoft Advertising and Google AdSense

        Personal Data: Cookies; Usage Data

      • Google Ads conversion tracking, Hotjar Form Analysis & Conversion Funnels, Meta ads conversion tracking (Meta pixel), Nielsen, Comscore, Integral Ad Science, DoubleVerify, Oracle Data Cloud - Moat Integration and Kantar

        Personal Data: Trackers; Usage Data

      • Meta Audience Network

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

      • AffiliatePro

      • AdMob

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

    • Analytics

      • Google Analytics (Universal Analytics) with anonymized IP

        Personal Data: Cookies; Usage Data

      • Facebook Analytics for Apps

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

      • Meta Events Manager, Google Analytics (Universal Analytics) and ComScore Analytics

        Personal Data: Trackers; Usage Data

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

      • Nielsen Mobile Measurement

        Personal Data: device information; Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

      • RN SSI Group

    • Backup saving and management

      • Backup on Google Drive

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name; phone number

    • Content performance and features testing (A/B testing)

      • Google Optimize

        Personal Data: Cookies; Usage Data

    • Data transfer outside the EU

      • Data transfer abroad based on consent

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Trackers; Usage Data

      • YouTube video widget

        Personal Data: Cookies; Usage Data

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

      • Smartlook

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • DigitalOcean and Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Human resources

      • SmartRecruiters

    • Interaction with data collection platforms and other third parties

      • Typeform widget

        Personal Data: Usage Data; User ID; various types of Data as specified in the privacy policy of the service

      • Mailchimp widget

        Personal Data: email address; first name; last name; phone number

    • Interaction with external social networks and platforms

      • LinkedIn button and social widgets, X Post button and social widgets, Google+ +1 button and social widgets and Facebook Like button and social widgets

        Personal Data: Cookies; Usage Data

    • Interaction with live chat platforms

      • Freshdesk Messaging Widget

        Personal Data: Cookies; Data communicated while using the service; email address; Usage Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Cookies; Usage Data; various types of Data

    • Location processing

      • Maxmind GeoIP2 Precision: Country

    • Location-based interactions

      • Geolocation and Non-continuous geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: email address

    • Managing support and contact requests

      • Freshdesk

        Personal Data: Data communicated while using the service; various types of Data as specified in the privacy policy of the service

    • Marketing

      • Mautic

    • Platform services and hosting

      • App Store Connect

        Personal Data: advertising data; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

    • Registration and authentication

      • Facebook Authentication

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

    • Registration and authentication provided directly by trophyroom.io

      • Direct registration

        Personal Data: country; date of birth; email address; first name; last name

    • Remarketing and behavioral targeting

      • Facebook Remarketing, Remarketing with Google Analytics and Google Ads Remarketing

        Personal Data: Cookies; Usage Data

      • Meta Custom Audience

        Personal Data: Cookies; email address

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data

      • Akismet

        Personal Data: Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

    • User database management

      • Intercom

        Personal Data: Data communicated while using the service; email address; Trackers; Universally unique identifier (UUID); Usage Data; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Kickofflabs

      We use Kickofflabs as a marketing tool to manage a Beta Contest in which users can invite other users and gain points and perks accordingly. We collect personal information such as cookies, first name, last name, IP address and email address via Kickofflabs. For more details, please refer to Kickofflabs' own privacy policy, available here: https://kickofflabs.com/privacy-policy/.

    • Usertesting.com

      TrophyRoom utilizes usertesting.com to perform user tests of the website and mobile apps. The service means that personal data may be recorded in user test sessions and stored as videos by usertesting.com. For more details, please consult the usertesting.com privacy policy: https://www.usertesting.com/privacy-policy and GDPR policy: https://www.usertesting.com/gdpr-policy

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use trophyroom.io only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use trophyroom.io.

Contact information

    • Owner and Data Controller

      TrophyRoom Pte Ltd, 1 Coleman Street, #10-09B, The Adelphi, Singapore

      Owner contact email: hello@trophyroom.io