Privacy Policy of siroflex.it

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Hotjar Form Analysis and Conversion Funnels and Meta ads conversion tracking (Meta pixel)

        Personal Data: Trackers; Usage Data

      • WhatsApp Business direct marketing

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content

    • Analytics

      • Google Analytics (Universal Analytics) and Google Analytics (Universal Analytics) with anonymised IP

        Personal Data: Tracker; Usage Data

      • User ID extension for Google Analytics

        Personal Data: Tracker

      • Meta Events Manager

        Personal Data: browsing history; clicks; page views; Trackers; Usage Data

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

    • Building and running this Application

      • WordPress (self-hosted)

        Personal Data: date of birth; Usage Data

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: city; company name; country; email address; first name; last name; phone number; Usage Data; website

      • Contact form

        Personal Data: email address; Usage Data

    • Displaying content from external platforms

      • YouTube video widget

        Personal Data: Tracker; Usage Data

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Font Awesome

        Personal Data: Trackers; Usage Data

    • Heat mapping and session recording

      • Hotjar Heat Maps and Recordings

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Hotjar Recruit User Testers

        Personal Data: Trackers; Usage Data; various types of Data

    • Interaction with external social networks and platforms

      • YouTube button and social widgets

        Personal Data: Usage Data

    • Interaction with live chat platforms

      • WhatsApp Business Chat Widget

        Personal Data: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; Trackers; user content

    • Interaction with online survey platforms

      • Hotjar Poll & Survey Widgets

        Personal Data: Trackers; Usage Data

    • Managing data collection and online surveys

      • Hotjar surveys

        Personal Data: Data communicated while using the service; Trackers; Usage Data

    • Managing support and contact requests

      • WhatsApp Business customer support

        Personal Data: Data communicated while using the service; Usage Data

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Tracker; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Tracker

    • Traffic optimisation and distribution

      • Cloudflare

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • PURPOSE OF THE PROCESSING

      PURPOSE OF THE PROCESSING
      In compliance with current legislation on the protection of personal data and without the need for specific consent from the data subject, the data will be processed by the Company for the following purposes:

      1. Business

      • Advertising and propaganda
      • Promotion
      • Sale
      • Post-sales assistance
      • Customer care

      2. Fulfillment of contractual obligations of which the person concerned is a party

      3. Accomplishment of legal obligations, tax and fiscal provisions deriving from the performance of the business activity and obligations connected to administrative-accounting activities, as well as provisions issued by authorities legitimated to do so by law.

      The legal bases of the processing for the purposes indicated above are the articles 6.1b), 6.1c) of the Regulations.
      The provision of data for the following purposes is optional, but failure to provide the data and the refusal to provide it would make it impossible for the company to execute and / or enter into the contract and provide the services required by the same.

    • MODE AND PLACE OF PROCESSING OF THE COLLECTED DATA

      DATA PROCESSING
      In relation to the aforementioned purposes, the processing of data takes place through manual, computerized and telematic tools with logics strictly related to the same purposes and, in any case, in such a way as to guarantee the security and confidentiality of the data, as well as compliance with the obligations established by the legislation.
      The data will be processed in accordance with the principle of lawfulness, correctness, relevance and not excess, in accordance with the provisions of the legislation on the protection of personal data.

      The treatment will be carried out by formally appointed and adequately trained personnel.
      If the data controller intends to further process personal data for a purpose other than that for which they were collected, prior to such further processing, they will provide the interested party with information regarding such different purposes and any other relevant information.

    • DATA COLLECTION METHODS AND TYPES

      The processed data may include common data collected for the purpose of concluding the contract with the customer as well as personal data included in the following categories:

      • Economic and commercial activities;
      • Bank account details;
      • Tax code and other personal identification numbers;
      • Visitor data, customers of the siroflex.it corporate website;
      • Email address;
      • Name, address or other identification elements.

    • DATA RETENTION

      The data will be kept for the period provided for by the fiscal and civil law regulations corresponding to ten years.

    • DATA SUBJECT RIGHTS

      The person concerned:

      • has the right to ask the data controller to access their personal data and to correct or delete them or limit the processing that concerns them or to oppose their treatment, in addition to the right to data portability.
      • if they have given their consent for a specific purpose, they have the right to revoke this consent at any time without jeopardizing the lawfulness of the processing based on the consent given before the revocation.
      • has the right to lodge a complaint with a supervisory authority

Contact information

    • Owner and Data Controller

      Siroflex Srl, Registered Office: Via Valverde 35R 16014 Campomorone (Genova) – VAT No. 00264480104

      e-mail: info@siroflex.it Tel. 010780307, 010781955 – Fax 0107856810.

      For all information and requests, the Data Processor can be contacted: e-mail: privacy@siroflex.it

      Owner contact email: info@siroflex.it