Privacy Policy of EMILIA FOOD LOVE

This Website collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics, Twitter Ads conversion tracking, Facebook Ads conversion tracking, Google Ads conversion tracking, Analytics collected directly and Hotjar Form Analysis & Conversion Funnels

        Personal Data: Cookies and Usage Data

      • User ID extension for Google Analytics

        Personal Data: Cookies

    • Contacting the User

      • Mailing List or Newsletter

        Personal Data: country, email address, first name and last name

      • Phone contact

        Personal Data: phone number

      • Contact form

        Personal Data: first name and last name

    • Content performance and features testing (A/B testing)

      • Google Website Optimizer

        Personal Data: Cookies and Usage Data

    • Data transfer outside the EU

      • Data transfer from the EU and/or Switzerland to the U.S based on Privacy Shield, Other legal basis for Data transfer abroad and Data transfer to countries that guarantee European standards

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Instagram widget

        Personal Data: Cookies and Usage Data

      • Google Fonts

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

    • Handling payments

      • Amazon Payments, Apple Pay, Bitpay, PayPal, Stripe and SOFORT

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Hotjar Recruit User Testers

        Personal Data: Cookies, Usage Data and various types of Data

    • Interaction with external social networks and platforms

      • Google+ +1 button and social widgets, PayPal button and widgets, Facebook Like button and social widgets, Twitter Tweet button and social widgets and Pinterest “Pin it” button and social widgets

        Personal Data: Cookies and Usage Data

    • Interaction with live chat platforms

      • Zopim Widget

        Personal Data: Cookies and Usage Data

      • Facebook Messenger Customer Chat

        Personal Data: About Me, Cookies, Data communicated while using the service and Usage Data

      • Zendesk Chat

        Personal Data: email address, first name, last name and phone number

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Cookies, Usage Data and various types of Data

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: email address, first name, last name and phone number

    • Managing contacts and sending messages

      • MailChimp

        Personal Data: email address

    • Platform services and hosting

      • Shopify

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Direct registration

        Personal Data: address, billing address, city, country, email address, first name, last name, password, phone number, prefix , province, shipping address, state and ZIP/Postal code

    • Remarketing and behavioral targeting

      • AdWords Remarketing

        Personal Data: Cookies and Usage Data

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies and Usage Data

Further information about Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.

      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

Contact information

    • Owner and Data Controller

      EMILIA FOOD LOVE di Rossella Perri - Via Camillo Prampolini, 51 - 42020 Quattro Castella (RE) Italia

      Owner contact email: privacy@emiliafood.love