Privacy Policy of www.plc-city.com

Www.plc-city.com collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Access to third party services' accounts

      • Facebook account access

        Permissions: Access private data; Email

    • Advertising

      • Google Ads conversion tracking and Hotjar Form Analysis & Conversion Funnels

        Personal Data: Trackers; Usage Data

    • Analytics

      • Google Analytics

        Personal Data: Cookies; Usage Data

      • Google Analytics 4

        Personal Data: Trackers

    • Contacting the User

      • Contact form

        Personal Data: address; company name; email address; first name; last name

      • Phone contact

        Personal Data: phone number

      • Mailing list or newsletter

        Personal Data: email address

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Font Awesome

        Personal Data: Usage Data

      • Google Maps widget

        Personal Data: Cookies; Usage Data

      • YouTube video widget

        Personal Data: Tracker; Usage Data

    • Handling payments

      • Stripe, PayPal and Klarna

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Payment by bank transfer

        Personal Data: company name; first name; last name; payment info

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with live chat platforms

      • Tawk.to Widget

        Personal Data: Cookies; Data communicated while using the service; Usage Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Tracker; Usage Data; various types of Data

    • Managing contacts and sending messages

      • Trustpilot Automatic Feedback Service

        Personal Data: contents of the email or message; county; email address; first name; language; last name; order ID

    • Managing data collection and online surveys

      • Hotjar surveys

        Personal Data: country; Data communicated while using the service; email address

    • Platform services and hosting

      • PrestaShop

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Login with Amazon, Google OAuth and Linkedin OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies; Usage Data

      • Cloudflare Bot Management

        Personal Data: app information; Application opens; browser information; browsing history; city; clicks; country; county; custom events; device information; device logs; geography/region; interaction events; IP address; keypress events; language; latitude (of city); launches; longitude (of city); metro area; motion sensor events; mouse movements; number of sessions; operating systems; page events; page views; province; scroll position; scroll-to-page interactions; search history; session duration; session statistics; state; touch events; Trackers; Usage Data; video views; ZIP/Postal code

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

    • User database management

      • ActiveCampaign

        Personal Data: email address; Trackers; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by www.plc-city.com depends on the payment system used.

Contact information

    • Owner and Data Controller

      Dielle S.r.l.
      Via Circumvallazione Esterna 12
      80025 Casandrino
      Italy

      Owner contact email: info@plc-city.com