This Application collects some Personal Data from its Users.
Owner contact email: email@example.com
Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies, Usage Data, first name, last name, email address and various types of Data.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
The Owner may process Personal Data relating to Users if one of the following applies:
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Analytics, Contacting the User, Displaying content from external platforms and Interaction with external social networks and platforms.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.
Personal Data is collected for the following purposes and using the following services:
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data.
By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data collected: email address, first name, last name and various types of Data.
This type of services allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
Instagram is an image visualization service provided by Instagram, Inc. that allows this Application to incorporate content of this kind on its pages.
Personal Data collected: Cookies and Usage Data.
This type of services allows interaction with social networks or other external platforms directly from the pages of this Application.
The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.
Personal Data collected: Cookies and Usage Data.
The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.
Personal Data collected: Cookies and Usage Data.
Strikingly will collect data in the 'Drop us a message' form and transfer it to our email service firstname.lastname@example.org
Images are displayed on our website and across our social media platforms, with permission (verbally or in writing) from those having their photos taken.
JustGiving are committed to keeping your information secure and managing it in accordance with our legal responsibilities under privacy and data protection laws where we operate.
By visiting our website or using any of our services, you agree to your personal information being used and disclosed in the manner set out in this Policy. In certain countries, we will not collect personal information from you unless you have specifically agreed to us doing so (for example through your acceptance of this Policy or via an electronic tick-box or other similar measures as required by local privacy and data protection laws).
You do not have to provide your personal information to us, but if you do not provide certain information we will only be able to provide limited services to you.
The personal information that we collect
When you use JustGiving.com, as is the case with most websites, certain limited information (such as your browser type and IP address) will be collected by us automatically.
We will also will collect and store certain personal and private information as follows:
Creating a JustGiving account
We will collect basic contact information about you to set up your account you so you can make donations or raise funds. This will include your name, address and email address. We will also ask you to register a username and password so you can gain secure access to your account in the future.
Alternatively you may authorise us to collect your basic personal details from a secure online source (e.g. Google, Facebook, PayPal or a sponsor charity) to which you have already provided this information.
If you choose to login via Facebook we will obtain access to your public profile information and email address. We will use this information to allow you to login and populate our records about you. If you give us permission (via Facebook’s preference settings) we may also obtain access to your friend list; we will only use this to see if people on your friends list are also using our website and as set out in How we use personal information below.
Making a donation through JustGiving.com
To enable us to process donations we will collect basic payment information. If you are eligible for UK Gift Aid, we may also ask you to confirm your UK home address.
If you make a donation through JustTextGiving by Vodafone your donation will be managed in accordance with JustGiving’s User terms of service and this Policy. If you wish to claim UK Gift Aid on the donation, or leave a message of support we will collect information about you as explained in this Policy.
Raising funds through JustGiving.com
We will use the details you provided when you set up your account to create your fundraising page or proposed JustGiving Crowdfunding page (“JG Crowdfunding Page”). We will also collect details of the charity or not-for-profit that you are supporting, or the details for your proposed JustGiving Crowdfunding Page. Where applicable, we will ask you to provide details of how and when you are intending to fundraise and/or the occasion you are celebrating by carrying out the fundraising.
Where you create a JG Crowdfunding Page we will also collect your title (if you choose to provide it), date of birth, telephone number and personal bank account details.
Information about others
You may provide us with information about others (or authorise us to collect this information on your behalf from your social networks or your email contacts list) for example:
so we can help you tell your friends and family about a JG Crowdfunding Page you are running or charity fundraising you are carrying out; or
if you start fundraising for, or in the memory or in celebration of, another person
You must ensure that they are happy and have agreed to you providing us with their information. Where required by local laws, we would advise you to keep a record of their agreement and provide them with a copy of, or link to, this Policy. This is especially the case if you provide us with sensitive information about them (e.g. a reference to an illness or health condition).
You should also only contact individuals via Justgiving.com who you know would be happy to hear from you and must not use our services to send unsolicited 'spam' messages.
If you create a JG Crowdfunding Page for a club, organisation, body or association which is managed by someone other than yourself, you must ensure that the manager(s) of that club, organisation etc. agrees to your fundraising (e.g. you are a member of a sports club and want to raise funds for a new clubhouse - you must seek the agreement of the sports club committee).
How we use personal information
We use the personal information collected from users for a number of purposes:
administering donations made (and claiming Gift Aid, if applicable);
personalising the look and feel of JustGiving.com (as well as our communications with users) to fit personal preferences which you have told us about or which we have inferred from your usage of our website (such as donation history, and fundraising or charity page cares/likes, both on our website and, where you have given us permission, via social networks (see also the Cookies and Analytics sections for more information)) or derived from market research;
providing users with fundraising related news stories, tips and competitions, updates on campaigns, fundraising or JG Crowdfunding Pages supported, comments on website content, details of similar or popular fundraising pages, campaigns, events or JG Crowdfunding pages and messages of support;
providing users with information on how others are using our website, including: (i) their friends (or people they are connected with) on social networks; and/or (ii) other people which we have noticed the user is connected with via service usage (this uses our functionality which profiles factors including the user's connections, trends and donation history). For example if you and one of your Facebook friends have logged in through Facebook and are both using our site we might let your friend know that you are fundraising via our site. We will only do this where we have appropriate permissions or you have provided appropriate permissions to the social network as are required by privacy and data protection laws;
to help us prevent fraud associated with online payments;
where a user sets up a JG Crowdfunding Page, to carry out bank account verification and identity checking, including with a credit reference agency;
providing information to fundraisers to let them know about contributions made to their fundraising page;
allowing charities, not-for-profits and JG Crowdfunding Page creators who are registered with us to have visibility of the donations made to them so they can track the total donations (in an anonymous form, unless the donor provides appropriate permissions);
allowing charities and not-for-profits who are registered with us to understand which fundraisers within JustGiving.com are fundraising for their benefit and (where appropriate) display information on their own websites about published fundraising activities and otherwise communicate with fundraisers in relation to that fundraising;
allowing other sites to promote public fundraising and crowdfunding activities from JustGiving.com, to support giving to those and other activities associated them;
where the donor provides appropriate permissions, to allow fundraisers, charities, not-for-profits and JG Crowdfunding Page creators to: (i) provide that donor with more details about their activities; and/or (ii) contact individual donors to pass on a thank you message;
information supplied by any person may be used to consider fundraisers (including JG Crowdfunding Page creators) for inclusion in the JustGiving fundraising awards. If a fundraiser is shortlisted for an award we would always contact the fundraiser before making their nomination public;
allowing companies to review their employees' participation in activities, where employees have agreed to them doing so;
providing service update emails regarding the JustGiving service and your specific account; and
improving the service we offer - for example you may be asked to complete one of our online user satisfaction surveys.
We understand that many donors like to make donations anonymously. We respect this and will not publicly display your name on donations you have made on our site unless we have your permission to do so. However, the creator of a fundraising page you donate to will be provided with your name (but not your email address, unless you have provided your permission for us to do so). We require all fundraising page creators to keep this information safe and secure.
We do not provide any personal information to a charity, not-for-profit or JG Crowdfunding Page creator relating to your donation unless we have your permission to do so (or where we are required to do so by applicable law).
We will only use your information where we have obtained appropriate permissions from you (e.g. with tick boxes) and will only use the information in accordance with this Policy, or where it is required and authorised by law.
Communications from us
Where you have indicated you would like to receive updates we may send marketing in the form of email alerts and bulletins to tell you about developments in the services available through our website, together with tips, news stories and competitions related to giving and fundraising for charities, not-for-profits and JG Crowdfunding Pages.
Where you have indicated that you would like to receive direct marketing communications from us, we will use your personal preferences which you have told us about, which we have derived from Cookies (see our Cookies Policy) and/or which we have inferred from your service usage (see Analytics below) or market research.
You can also unsubscribe from receiving certain electronic messages by following the “unsubscribe” instructions included in our communication and you may change your preferences and cease receiving direct marketing from us through your account settings.
Providing information to others
We work closely with a number of trusted partners with whom we need to share personal information to help us operate the JustGiving service. These include:
our related entities around the world, (see Working with other service providers and group companies) below;
banks and payment providers - to authorise and complete payment transactions;
in relation to creators of JG Crowdfunding Pages, third party identity checking or credit reference agencies - for the purposes of identity checking and bank account verification;
organisations within the payment card industry to help prevent online fraud;
law enforcement bodies in order to comply with any legal obligation or court order and, where we are otherwise requested to provide information, we may provide it but only in accordance with applicable privacy and data protection laws;
HM Revenue & Customs, but only if we need to authorise claims for Gift Aid or other forms of tax efficient ways of giving; and
charities, not-for-profits and JG Crowdfunding Page creators but only as set out above.
We also allow other sites to promote public fundraising and crowdfunding activities from JustGiving.com, as explained above.
We may also provide information to third party service providers who process information on our behalf to help run some of our internal business operations including email distribution, IT services and customer services (see Working with other service providers and group companies).
We will only share information with such organisations where we have your permission to do so in accordance with this Policy, or where we believe it is necessary for a legitimate reason connected with the services we offer.
You agree that we may disclose or share your personal information with such partners in order that we may operate the JustGiving service.
Working with other service providers and our group companies
For operational reasons, we transfer personal information to service providers and our group companies who help us manage our systems and processes (such as card payment providers), and to deliver our services to users.
These service providers and group companies may be located in the UK, other countries in the European Economic Area or elsewhere in the world (for example our fraud prevention provider in the United States and our subsidiary in Australia). Different privacy laws may apply in these countries and you understand and unambiguously consent to the transfer of personal information to these countries, group companies and service providers.
We only make these arrangements or transfers where we are satisfied that adequate levels of protection are in place to protect any information held in that country or that the service provider acts at all times in compliance with applicable privacy laws. Where required under applicable laws we will take measures to ensure that personal information handled in other countries will receive at least the same level of protection as it is given in your home country.
In the event your personal information is transferred to a foreign jurisdiction, it may be subject to the laws of that jurisdiction and we may be required to disclose it to the courts, law enforcement or governmental authorities in those jurisdictions but we will only do so where required by applicable laws.
Keeping information secure
We invest significant resources to protect your personal information, from loss, misuse, unauthorised access, modification or disclosure. However, no internet-based site can be 100% secure and we cannot be held responsible for unauthorised or unintended access that is beyond our control. For more information see our security policy which explains our particular approach to ensuring the security of payment and card details.
Updating your account and preferences
Please notify us of any changes to your personal information which you have provided to us. You can do this via updating your user preferences through your account settings or contacting us using the details below.
Keeping your records
We keep records for as long as required to operate the service in accordance with legal, tax and accounting requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner and, where required by applicable law (e.g. in the UAE) we will notify you when such information has been disposed of.
Analytics and social media plugins
We use analytics tools on our website to provide the service you request, identify service issues to us, improve our services and to provide content tailored to users' personal preferences and profiles.
These tools may be provided by third-party service providers and may include the collection and tracking of certain data and information regarding the characteristics and activities of visitors to our website. We may disclose data, including personal information, to certain such third-party services providers in order to obtain such services.
If you use buttons on our website linked to social media or similar sites (for example "Like" and/or "Share" buttons), content from our website may be sent back to that other website and, depending on your privacy settings, may be privately or publically visible (for example to friends, followers or generally to anyone who has access to your profile page).
You may request further details on these other tools and third parties from us.
Cookies are small computer files which are downloaded onto your device and collect information about the way in which you navigate and use our website and the internet. Cookies do not collect information which allows us to identify individual users. The information provided by cookies helps us to provide you with a more personal experience and allows us to make improvements to our services over time. You may delete and block all cookies or decide to just block certain types of Cookie via your browser setting. However, if you choose to block or delete Cookies, this may affect the functionality of the website.
For more information please refer to our separate Cookies Page.
You have the right to request copies of certain of your personal information within our custody and control and details of how we use that information. If you think any of the personal information we hold about you is inaccurate, you may also request it is corrected. You also have a right, in certain circumstances, to require us to stop processing your personal information.
In relation to all of these rights, please email or write to us at the address below. Please note that we may, where permitted under applicable law, charge a small administrative fee and / or request proof of identity. We will respond to your requests within all applicable timeframes.
In certain circumstances (for example where required or permitted by law) we might not be able to provide you with access to some of your personal information, but where appropriate we will notify you of the reasons for this.
If you have a complaint about how we have handled your personal information you may contact us using the details below and we will investigate your complaint.
Third party sites
This Policy only applies to the JustGiving.com site. If you land on our site from other websites (or move to other sites from our website) you should read their separate privacy policies.
We keep this Policy under regular review and place updates on JustGiving.com from time to time. Please review this policy periodically for changes.
However, we will always notify you of material changes we make to this Policy and, where required under applicable privacy and data protection legislation, we will appropriately notify or give you the option to consent to changes to the Policy.
If you do not accept the amended Policy, please stop using our website.
If you have any questions about this Policy, or would like to exercise your rights with respect to your personal information, please contact us via email@example.com or write to JustGiving, 2nd Floor, Blue Fin Building, 110 Southwark Street, London, SE1 0TA, United Kingdom.
Date: June 2015
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
This Application does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
The individual using this Application who, unless otherwise specified, coincides with the Data Subject.
The natural person to whom the Personal Data refers.
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.
The means by which the Personal Data of the User is collected and processed.
The service provided by this Application as described in the relative terms (if available) and on this site/application.
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Small piece of data stored in the User's device.
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).