Privacy Policy of www.tennisticketservice.com

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google Ad Manager, Google Ads conversion tracking, Google Ads Similar audiences, Meta Lookalike Audience, Meta ads conversion tracking (Meta pixel) and Hotjar Form Analysis & Conversion Funnels

        Personal Data: Trackers; Usage Data

      • Google Ads Customer Match, Google Ads Optimized Targeting and Google Ads Smart Bidding

        Personal Data: email address

      • Google Ads Audience Expansion

        Personal Data: interests

      • TikTok conversion tracking

        Personal Data: unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

    • Analytics

      • Google Analytics (Universal Analytics) and Google Analytics (Universal Analytics) with anonymised IP

        Personal Data: Trackers; Usage Data

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

      • Google Analytics Advertising Reporting Features

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service

      • Google Analytics Demographics and Interests reports

        Personal Data: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

    • Contacting the User

      • Contact form and Mailing list or newsletter

        Personal Data: email address

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Trackers; Usage Data

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Hotjar Recruit User Testers

        Personal Data: Trackers; Usage Data; various types of Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Trackers; Usage Data; various types of Data

    • Interaction with support and feedback platforms

      • Zendesk Widget

        Personal Data: company name; country; email address; first name; last name; Trackers; username

    • Managing data collection and online surveys

      • Hotjar surveys

        Personal Data: Trackers; username

    • Remarketing and behavioural targeting

      • Google Ads Remarketing, Google Ad Manager Audience Extension and Facebook Remarketing

        Personal Data: Trackers; Usage Data

      • TikTok Remarketing

        Personal Data: unique device identifiers for advertising (Google Advertiser ID or IDFA, for example)

    • Tag Management

      • Google Tag Manager

        Personal Data: Trackers

    • Traffic optimisation and distribution

      • Cloudflare

        Personal Data: Trackers; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Contact information

    • Owner and Data Controller

      Tennis Ticket Service / CSE / OTB Building , 160 Gloucester, Wanchai, Hong Kong

      Owner contact email: info@tennisticketservice.com