Privacy Policy of www.userlane.com

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Google AdSense

        Personal Data: Cookies and Usage Data

    • Analytics

      • Google Analytics, Google Analytics with anonymized IP, Facebook Ads conversion tracking and Hotjar Form Analysis & Conversion Funnels

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Contact form

        Personal Data: company name, country, email address, field of activity, first name, last name, number of employees and phone number

      • Mailing list or newsletter

        Personal Data: email address

      • Phone contact

        Personal Data: phone number

    • Content performance and features testing (A/B testing)

      • Google Website Optimizer

        Personal Data: Cookies and Usage Data

    • Data transfer outside the EU

      • Data transfer abroad based on consent and Data transfer from the EU and/or Switzerland to the U.S based on Privacy Shield

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

      • YouTube video widget

        Personal Data: Cookies and Usage Data

    • Heat mapping and session recording

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service

    • Interaction with data collection platforms and other third parties

      • Hotjar Recruit User Testers

        Personal Data: Cookies, Usage Data and various types of Data

      • GetSiteControl Promo widget

        Personal Data: Cookies and Usage Data

    • Interaction with online survey platforms

      • Hotjar Poll & Survey widgets

        Personal Data: Cookies, Usage Data and various types of Data

    • Managing contacts and sending messages

      • Campaign Monitor

        Personal Data: email address

    • Managing support and contact requests

      • Salesforce Service Cloud

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • LinkedIn Website Retargeting, Facebook Remarketing, Twitter Remarketing and AdWords Remarketing

        Personal Data: Cookies and Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies and email address

    • Tag Management

      • Google Tag Manager

        Personal Data: Cookies and Usage Data

    • User database management

      • Intercom

        Personal Data: Cookies, email address, Usage Data and various types of Data as specified in the privacy policy of the service

Contact information

    • Owner and Data Controller

      Userlane GmbH, Georgenstra├če 39, 80799 Munich, Germany; Data Protection Officer is Sinan Akalin, dpo@userlane.com.

      Owner contact email: legal@userlane.com