Privacy Policy of www.AnswerHero.com

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google AdSense and Facebook Lookalike Audience

        Personal Data: Cookies; Usage Data

      • Google Ads conversion tracking, Meta ads conversion tracking (Meta pixel), LinkedIn Ads and Microsoft Advertising

        Personal Data: Trackers; Usage Data

      • Facebook Audience Network

        Personal Data: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

      • LinkedIn conversion tracking (LinkedIn Insight Tag)

        Personal Data: device information; Trackers; Usage Data

      • NextRoll

        Personal Data: device information; purchase history; Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data

    • Analytics

      • Google Analytics, Analytics collected directly, Mouseflow and HubSpot Analytics

        Personal Data: Cookies; Usage Data

      • Google Analytics 4

        Personal Data: browser information; city; device information; latitude (of city); longitude (of city); number of Users; session statistics; Trackers; Usage Data

      • Meta Events Manager

        Personal Data: Trackers; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: address; city; company name; country; email address; fax number; first name; last name; phone number; profession; province; state; website; ZIP/Postal code

      • Phone contact

        Personal Data: phone number

      • Mailing list or newsletter

        Personal Data: address; city; company name; Cookies; email address; first name; last name; phone number; province; state; website; ZIP/Postal code

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Trackers; Usage Data

    • Handling activities related to productivity

      • Calendly

        Personal Data: calendar information; email address; name; phone number; Trackers

    • Handling payments

      • PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Crazy Egg

        Personal Data: Trackers; Usage Data

    • Infrastructure monitoring

      • Airbrake

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets, Twitter Tweet button and social widgets, LinkedIn button and social widgets and Google+ +1 button and social widgets

        Personal Data: Cookies; Usage Data

    • Interaction with live chat platforms

      • Facebook Messenger Customer Chat

        Personal Data: Cookies; Data communicated while using the service; Usage Data

      • Zoho SalesIQ

        Personal Data: city; clicks; contents of the email or message; country; county; email address; first name; geography/region; IP address; number of sessions; referral URL; session duration; session statistics; state; Trackers; ZIP/Postal code

    • Location-based interactions

      • Geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • HubSpot Email

        Personal Data: email address; Usage Data

      • Sendgrid and ZOHO Campaigns

        Personal Data: email address

      • Twilio

        Personal Data: phone number

    • Managing support and contact requests

      • ZOHO CRM Email

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Platform services and hosting

      • WordPress.com

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication provided directly by this Website

      • Direct registration

        Personal Data: billing address; city; company name; country; county; email address; fax number; field of activity; first name; house number; language; last name; phone number; physical address; prefix ; profession; state; Trackers; Usage Data; User ID; username; various types of Data; website; workplace; ZIP/Postal code

    • Remarketing and behavioral targeting

      • AdRoll, Remarketing with Google Analytics and Facebook Remarketing

        Personal Data: Cookies; Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies; email address

    • Tag Management

      • Google Tag Manager

        Personal Data: Trackers; Usage Data

    • User database management

      • HubSpot CRM

        Personal Data: email address; phone number; various types of Data as specified in the privacy policy of the service

      • HubSpot Lead Management

        Personal Data: various types of Data as specified in the privacy policy of the service

      • ZOHO CRM

        Personal Data: email address; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Push notifications

      This Website may send push notifications to the User to achieve the purposes outlined in this privacy policy.

      Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for this Website, some or all of the apps on the particular device.
      Users must be aware that disabling push notifications may negatively affect the utility of this Website.

Contact information

    • Owner and Data Controller

      Answer Hero, LLC dba Office Sense
      12940 SW 128th Street Ste 102
      Miami, FL 33186

      Owner contact email: privacy@AnswerHero.com