Privacy Policy of message.io

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics, MixPanel and Wordpress Stats

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Mailing list or newsletter and Contact form

        Personal Data: company name, email address, first name and last name

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS) and Heroku

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Managing contacts and sending messages

      • MailChimp

        Personal Data: email address

    • Managing support and contact requests

      • Freshdesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Platform services and hosting

      • WordPress.com

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Direct registration

        Personal Data: email address, first name and last name

    • Tag Management

      • Segment

        Personal Data: Cookies and Usage Data

    • User database management

      • HubSpot CRM

        Personal Data: email address, phone number and various types of Data as specified in the privacy policy of the service

      • Intercom

        Personal Data: email address and various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Data Controls

      We maintain physical, electronic, and procedural safeguards designed to protect information and data we collect. These safeguards include storing your information and data on our secure servers behind firewalls and using encryption technology. Despite the actions and precautions we take, no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of the information and data we collect and you acknowledge and agree that you transmit it to us at your own risk.

    • Luckyorange

      Personal Data: Cookies, Usage data, and survey information.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Owner and Data Controller

      Message.io, Inc

      Owner contact email: privacy@message.io