Privacy Policy of www.hearingtracker.com

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Analytics

      • User ID extension for Google Analytics

        Personal Data: Cookies

      • Analytics collected directly

        Personal Data: Cookies; Usage Data

      • Google Analytics 4

        Personal Data: browser information; device information; number of Users; session statistics

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: email address; first name; last name

      • Contact form

        Personal Data: email address; first name; last name; phone number

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Tracker; Usage Data

      • Google Maps widget and YouTube video widget

        Personal Data: Cookies; Usage Data

    • Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Microsoft Clarity

        Personal Data: clicks; country; custom events; device information; diagnostic events; interaction events; layout details; mouse movements; page events; positional information; scroll-to-page interactions; session duration; time zone; Trackers; Usage Data

    • Hosting and backend infrastructure

      • DigitalOcean

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Location-based interactions

      • Geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • Mailchimp

        Personal Data: email address

    • Registration and authentication

      • Google OAuth and Linkedin OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Facebook Authentication

        Personal Data: Tracker; various types of Data as specified in the privacy policy of the service

    • Social features

      • Public profile

        Personal Data: address; city; country; date of birth; email address; first name; gender; geographic position; last name; phone number; picture; province; state

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Tracker; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • General policy

      Hearing Tracker, Inc. (“Hearing Tracker”) is committed to maintaining the integrity and privacy of your personal information collected through this website, hearingtracker.com (the “Website”). This Privacy Policy discloses Hearing Tracker’s information collection and dissemination practices in connection with the Website and applies solely to the information that we collect through the Website. This Privacy Policy does not address personal information that you provide to us in other contexts (e.g., through a business or investment relationship not handled through the Website).

      Acceptance of Privacy Policy

      By using the Website, you signify your acceptance of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use this Website. Your continued use of the Website following the posting of changes to these terms will mean that you accept those changes.

      Personal Information Provided by You

      How Personal Information Provided By You May Be Used

      Except as described in this Privacy Policy, Hearing Tracker only collects your personally identifiable information (“PII”) through this Website when you choose to provide such information, such as when you create an account by signing up, or when you fill in the details of your personal profile. Information you share about yourself in written comments or on forums may also constitute PII. PII can include your name, photograph, date of birth, zip code and e-mail address. Please be aware that elements of your personally-submitted PII, such as your name, photograph, and approximate location may be shared publicly and/or with your hearing provider. When submitting your PII in conjunction with a provider-initiated hearing aid review, it may be possible for Hearing Tracker users and/or your hearing provider to connect elements of your PII to the de-identified information submitted by your provider (such as the model of hearing aids you wear, your audiogram results, etc). Hearing Tracker will promptly remove any PII upon request. Hearing Tracker may use your PII to:

      - Address your requests for information, products or services;
      - Provide you with a list of nearby professionals; based on your location;
      - Administer your account;
      - Provide you with access to particular tools and services;
      - Mail or e-mail you information regarding products or services that we believe may be of interest to you; or
      - Respond to your inquiries and send you administrative communications.

      No Protected Health Information

      Hearing Tracker does not intend to collect any protected health information (“PHI”) as such term is defined by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). Hearing aid dispensers initiating hearing aid reviews through the Website should never include PHI in those reviews. In the event that any PHI is discovered by Hearing Tracker on the Website, it will be promptly removed.

      Disclosures to Third Parties Assisting In Our Operations.

      Hearing Tracker may share your PII under confidentiality agreements with other companies that work with, or on behalf of, Hearing Tracker to provide products and services. These companies may use your PII to assist Hearing Tracker in its operations. These companies do not, however, have any independent right to share this information.

      Disclosures Under Special Circumstances.

      We may provide information about you to respond to subpoenas, court orders, legal process or governmental regulations, or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required by law.

      Business Transfers.

      We may share your PII with other business entities, in connection with the sale, assignment, merger or other transfer of all or a portion of Hearing Tracker’s business to such business entity. We will require any such successor business entity to honor the terms of this Privacy Policy.

      Automatically Collected Information and Anonymous Information

      Each time a visitor comes to the Website, Hearing Tracker collects some information to improve the overall quality of the visitor’s online experience.

      Aggregated Data.

      Hearing Tracker collects aggregate queries for internal reporting and also counts, tracks, and aggregates the visitor's activity into Hearing Tracker’s analysis of general traffic-flow at the Website. To these ends, Hearing Tracker may merge information about you into aggregated group data. In some cases, Hearing Tracker may remove personal identifiers from PII and maintain it in aggregate form that may later be combined with other information to generate anonymous, aggregated statistical information. Such anonymous, group data may be shared on an aggregated basis with Hearing Tracker’s affiliates, business partners, service providers and/or vendors; if it does so, Hearing Tracker will not disclose your individual identity.

      Web Server Logs and IP Addresses.

      An Internet Protocol (“IP”) address is a number that automatically identifies the computer/device you have used to access the Internet. The IP address enables our server to send you the web pages that you want to visit, and it may disclose the server owned by your Internet Service Provider. Hearing Tracker may use IP addresses to conduct website analyses and performance reviews and to administer the Website. Advertisements on the website may be targeted to regional groups of users by utilizing the IP address.

      Cookies and Web Beacons.

      Cookies are pieces of information that a website transfers to a user’s computer for purposes of storing information about a user’s preferences. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. Many websites use cookies as a standard practice to provide useful features when a user visits the website and most web browsers are set up to accept cookies. Hearing Tracker uses cookies to improve your online experience when visiting the Website. You can set your browser to refuse cookies, but some portions of the Website may not work properly if you refuse cookies. Some of the Website’s web pages may use web beacons in conjunction with cookies to compile aggregate statistics about website usage. A web beacon is an electronic image (also referred to as an “action tag,” “single-pixel,” or “clear GIF”) that is commonly used to track the traffic patterns of users from one web page to another in order to maximize web traffic flow and to otherwise analyze the effectiveness of websites. Some web beacons may be unusable if you elect to reject their associated cookies.

      Referrals/Links

      The Website may contain links to third-party websites that may offer information of interest. This Privacy Policy does not apply to those websites, and Hearing Tracker recommends reviewing those websites’ privacy policies individually. Hearing Tracker assumes no responsibility for any material outside of the Website, including any website that may be accessed through a link from the Website.

      Security

      Hearing Tracker understands that storing our data in a secure manner is essential. Hearing Tracker stores PII and other data using industry-standard physical, technical and administrative safeguards to secure data against foreseeable risks, such as unauthorized use, access, disclosure, destruction or modification. Please note, however, that while Hearing Tracker has endeavored to create a secure and reliable website for users, the confidentiality of any communication or material transmitted to/from the Website or via e-mail cannot be guaranteed.

      Children's Privacy Protection

      Hearing Tracker understands the importance of protecting children's privacy in the interactive online world. The Website is not designed for, or intentionally targeted at, children 13 years of age or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 13. No one under the age of 13 should submit any PII to Hearing Tracker and/or the Website.

      Changes

      You may review and request changes to your PII that Hearing Tracker has collected, including the removal of your PII from Hearing Tracker’s databases in order to prevent receipt of future communications or to halt receipt of our Website services, using any of the following options:

      You can send your request via e-mail to: info@hearingtracker.com

      You can mail your request to the following postal address: Hearing Tracker, Inc., P.O. Box 40702, Austin, Texas 78704.

      Policy Updates

      This Privacy Policy may be revised from time to time as we add new features and services, as laws change, and as industry privacy and security best practices evolve. We display a version number and a date on the policy in the upper right corner of this Privacy Policy so that it will be easier for you to know when there has been a change. If we make any change to this Privacy Policy regarding use or disclosure of PII, we will provide advance notice on this Website. Small changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice.

      Questions?

      If you have any questions about this Privacy Policy or about Hearing Tracker’s handling of your information, please contact info@hearingtracker.com

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use this Application only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use this Application.

Contact information

    • Owner and Data Controller

      Hearing Tracker, Inc. PO Box 40702, Austin, TX 78704, USA

      Owner contact email: privacy@hearingtracker.com