Privacy Policy of MHCG LTD

MHCG LTD collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Access to third-party accounts

      • Google Drive account access

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Analytics

      • Google Analytics and Wordpress Stats

        Personal Data: Cookies and Usage Data

    • Backup saving and management

      • Amazon Glacier

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Contacting the User

      • Contact form

        Personal Data: company name, email address, first name, last name, phone number and website

      • Mailing list or newsletter

        Personal Data: email address, first name and last name

      • Phone contact

        Personal Data: phone number

    • Content performance and features testing (A/B testing)

      • Google Website Optimizer

        Personal Data: Cookies and Usage Data

    • Data transfer outside the EU

      • Data transfer to countries that guarantee European standards

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Gravatar

        Personal Data: email address and Usage Data

      • Google Fonts

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

      • Google Maps widget and YouTube video widget

        Personal Data: Cookies and Usage Data

    • Handling payments

      • GoCardless, PayPal and Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • DigitalOcean and Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Uptime Robot

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Web Performance

        Personal Data: Cookies and Usage Data

    • Interaction with data collection platforms and other third parties

      • MailChimp widget

        Personal Data: email address, first name and last name

    • Managing contacts and sending messages

      • ZOHO Campaigns and Amazon Simple Email Service

        Personal Data: email address

      • MailChimp

        Personal Data: email address, first name and last name

    • Managing landing and invitation pages

      • Mailchimp Landing Page

        Personal Data: email address, first name and last name

    • Managing support and contact requests

      • ZOHO CRM Email

        Personal Data: various types of Data as specified in the privacy policy of the service

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies and Usage Data

      • Akismet

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Tag Management

      • Google Tag Manager

        Personal Data: Cookies and Usage Data

    • User database management

      • ZOHO CRM

        Personal Data: email address and various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • MHCG website and services are not directed to children under the age of 16

      Users declare themselves to be adult according to their applicable legislation. Minors may use MHCG LTD only with the assistance of a parent or guardian. Under no circumstance, persons under the age of 16 may use MHCG LTD.

    • Managing support and contact requests (Zoho Desk)

      ZOHO Desk is a support and contact request management service provided by Zoho Corporation Pvt. Ltd.
      Personal Data collected: various types of Data as specified in the privacy policy of the service.

      Place of processing: United States – Privacy Policy.

    • Operational files containing personal data and backup archives

      MHCG LTD will honour all rights of data subjects regarding their personal data, including the right to be forgotten. When a data subject asks to be forgotten, we will delete their personal data from the relevant production system within 28 days if there are no legal grounds for processing it further.

      We will delete backup copies of that personal data from our storage solutions as soon as is practically possible, as dictated by our other data retention obligations (e.g., to protect other data stored in the same backup archives, or meet other regulatory or legal requirements). All backup archives get automatically deleted six months after the date of the backup.

      MHCG LTD will always take reasonable steps to keep all personal data secure and inaccessible to unauthorised individuals. All backup files are stored on the Amazon S3 service and are encrypted.

    • Personal Data collected through sources other than the User

      The Owner of MHCG LTD may have legitimately collected Personal Data relating to Users without their knowledge by reusing or sourcing them from third parties on the grounds mentioned in the section specifying the legal basis of processing.

      Where the Owner has collected Personal Data in such a manner, Users may find specific information regarding the source within the relevant sections of this document or by contacting the Owner.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.

      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by MHCG LTD depends on the payment system used.

Contact information

    • Owner and Data Controller

      MHCG LTD, 5th Floor - St. James's House, Pendleton Way, Salford, M6 5FW

      Owner contact email: contact@mhcg.co.uk