Privacy Policy of kaiten.support

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Access to third party accounts

      • Stripe account access

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Analytics

      • Google Analytics, Google Analytics with anonymized IP, SumoMe Content Analytics, Wordpress Stats, Google AdWords conversion tracking and Google Tag Manager

        Personal Data: Cookies and Usage Data

    • Backup saving and management

      • Backup on Dropbox and Backup on Google Drive

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Contacting the User

      • Contact form

        Personal Data: company name, country, email address, first name, last name and website

      • Mailing list or newsletter

        Personal Data: company name, date of birth, email address, first name, last name and website

    • Content commenting

      • Disqus

        Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service

      • Facebook Comments

        Personal Data: Cookies and Usage Data

    • Displaying content from external platforms

      • Google Fonts and Fonts.com Web Fonts

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

      • Google Maps widget, Vimeo video and YouTube video widget

        Personal Data: Cookies and Usage Data

    • Handling payments

      • Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • SumoMe Heat Maps

        Personal Data: Cookies and Usage Data

      • Hotjar Heat Maps & Recordings

        Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • Amazon Web Services

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Pingdom

        Personal Data: Cookies and Usage Data

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets, Google+ +1 button and social widgets, Pinterest “Pin it” button and social widgets, Reddit button and widgets and Twitter Tweet button and social widgets

        Personal Data: Cookies and Usage Data

    • Location-based interactions

      • Geolocation and Non-continuous geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • Mailgun

        Personal Data: email address

    • Managing support and contact requests

      • Freshdesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Direct registration

        Personal Data: address, billing address, city, company name, country, data relating to the point of sale, date of birth, email address, first name, language, last name, password, phone number, User ID, username, various types of Data, website and ZIP/Postal code

    • RSS feed management

      • FeedPress

        Personal Data: Usage Data

    • SPAM protection

      • Google reCAPTCHA

        Personal Data: Cookies and Usage Data

    • User database management

      • ActiveCampaign

        Personal Data: email address and various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.

      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Data owner

      Kaiten Support | Leonardo Gandini - 56 Duddingston View EH15 3NA Edinburgh, Scotland.

      Owner contact email: contact@kaitensupport.com