Privacy Policy of www.forwardnetworks.com

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics, Google Tag Manager and Google AdWords conversion tracking

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Mailing list or newsletter and Contact form

        Personal Data: company name, email address, first name and last name

    • Content commenting

      • Facebook Comments

        Personal Data: Cookies and Usage Data

    • Displaying content from external platforms

      • Vimeo video and YouTube video widget

        Personal Data: Cookies and Usage Data

      • Gravatar

        Personal Data: email address and Usage Data

    • Infrastructure monitoring

      • Pingdom

        Personal Data: Cookies and Usage Data

    • Interaction with external social networks and platforms

      • Twitter Tweet button and social widgets and LinkedIn button and social widgets

        Personal Data: Cookies and Usage Data

    • Managing contacts and sending messages

      • MailChimp

        Personal Data: email address

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Platform services and hosting

      • WordPress.com

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Facebook Remarketing, Remarketing through Google Analytics for Display Advertising and Twitter Remarketing

        Personal Data: Cookies and Usage Data

      • Facebook Custom Audience and Twitter Tailored Audiences

        Personal Data: Cookies and email address

    • User database management

      • Salesforce Sales Cloud

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Intercom

        Personal Data: email address and various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • FullStory

      Purpose
      Analytics

      Personal Data collected
      Cookies
      Usage Data

      Privacy Policy
      FullStory collects information on your use of our Site, such as pages visited, links clicked, non-sensitive text entered, and mouse movements, as well as information more commonly collected such as the referring URL, browser, operating system, cookie information, and Internet Service Provider (“Usage Data”). FullStory’s purpose in collecting Usage Information is to better understand how Visitors use the Site. FullStory does not use the Usage Information to identify its Visitors and does not disclose the Usage Information other than under the circumstances described in this Privacy Policy.

      As a Visitor, FullStory collects potentially personally identifying information like Internet Protocol (or “IP”) addresses (“Potential PII”). Also, you may choose to interact with the Site that results in your providing Personal Information to FullStory, such as giving us your name, email address, user name and password when signing up for a free trial of the Services or creating an account to post comments to the FullStory blog or social media sites, etc.

      FullStory only collect Personal Information that is reasonable or necessary to accomplish the purpose of your interaction as a Visitor. You may choose not to provide this information but you need to understand that as a result, you may not be able to engage in certain activities on the Site.

Contact information

    • Owner and Data Controller

      Forward Networks, Inc
      550 S California Ave STE 200, Palo Alto, CA 94306

      Owner contact email: info@forwardnetworks.com