Privacy Policy of www.softelectronics.co.uk

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Display Advertising extension for Google Analytics, Facebook Ads conversion tracking, Google Ads conversion tracking, Google Analytics, Google Tag Manager and Yahoo Advertising conversion tracking

        Personal Data: Cookies and Usage Data

      • Facebook Analytics for Apps

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

    • Contacting the User

      • Contact form

        Personal Data: email address, first name, last name and phone number

      • Mailing list or newsletter

        Personal Data: company name, Cookies, email address, first name and last name

      • Phone contact

        Personal Data: phone number

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

      • Google Maps widget and YouTube video widget

        Personal Data: Cookies and Usage Data

    • Interaction with external social networks and platforms

      • AddThis, Facebook Like button and social widgets, Google+ +1 button and social widgets, LinkedIn button and social widgets, Pinterest “Pin it” button and social widgets, ShareThis and Twitter Tweet button and social widgets

        Personal Data: Cookies and Usage Data

    • Platform services and hosting

      • Shopify

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • AdWords Remarketing, Facebook Remarketing and Remarketing through Google Analytics for Display Advertising

        Personal Data: Cookies and Usage Data

      • Facebook Custom Audience

        Personal Data: Cookies and email address

Further information about Personal Data

    • Handling payments

      Payment processing services enable this Application to process payments by credit card, bank transfer or other means. To ensure greater security, this Application shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.

      Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

      ePay (ePay / Payment Solutions)
      ePay is a payment service provided by ePay A/S
      Personal Data collected: various types of Data as specified in the privacy policy of the service.
      Place of processing: DK – More info: www.epay.eu

    • Interaction with live chat platforms

      This type of service allows Users to interact with third party live chat platforms directly from the pages of this Application, for contacting and being contacted by this Application support service.

      If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

      Chatra Live Chat (Roger Wilco LLC.)
      The Chatra is a service for interacting with the Chatra live chat platform provided by Roger Wilco LLC.
      Personal Data collected: Cookies and Usage Data.
      Place of processing: US – https://chatra.io/privacy-policy/

    • MAILING LIST OR NEWSLETTER OPT OUT (THIS APPLICATION)

      At any stage you can ask us to stop using your personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by using the unsubscribe-function.

    • Privacy Shield participation: data transfers from the EU to the United States

      The Owner participates in and complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data transferred from the European Union to the United States. The Owner has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.

      If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view the Owner’s certification, please visit https://www.privacyshield.gov/ (or find the direct link to the certification list of Privacy Shield participants maintained by the Department of Commerce https://www.privacyshield.gov/list).

      What does this mean for the European User?

      The Owner is responsible for all processing of Personal Data it receives under the Privacy Shield Framework from European Union individuals and commits to subject the processed Personal Data to the Privacy Shield Principles.

      This, most importantly, includes the right of individuals to access their personal data processed by the Owner.

      The Owner also complies with the Privacy Shield Principles for all onward transfers of Personal Data from the EU, which means that it remains liable in cases of onward transfers to third parties.

      With respect to Personal Data received or transferred pursuant to the Privacy Shield Framework, the Owner is subject to the investigatory and regulatory enforcement powers of the FTC, if not stated otherwise in this privacy policy.

      The Owner is further required to disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

      Dispute resolution under the Privacy Shield

      In compliance with the Privacy Shield Principles, the Owner commits to resolve complaints about its collection or use of the User’s Personal Data. European Union individuals with inquiries or complaints regarding this Privacy Shield policy should first contact the Owner at the contact details supplied at the beginning of this document referring to “Privacy Shield” and expect the complaint to be dealt with within 45 days.

      In case of failure by the Owner to provide a satisfactory or timely response, the User has the option of involving an independent dispute resolution body, free of charge.

      In this regard, the Owner has agreed to cooperate with the panel established by the EU data protection authorities (DPAs) and comply with the advice given by the panel with regard to data transferred from the EU. The User may therefore contact the Owner at the email address provided at the beginning of this document in order to be directed to the relevant DPA contacts.

      Under certain conditions – available for the User in full on the Privacy Shield website (https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint) – the User may invoke binding arbitration when other dispute resolution procedures have been exhausted

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.

      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Owner and Data Controller

      Guntars Zavoronkovs | Vernon House, Friar Lane, Nottingham NG1 6DQ

      Owner contact email: info@softelectronics.co.uk