Privacy Policy of soundplate.com

Soundplate.com collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Advertising

      • Google AdSense

        Personal Data: Cookies; Usage Data

    • Analytics

      • Google Analytics and Google Analytics with anonymized IP

        Personal Data: Cookies; Usage Data

    • Commercial affiliation

      • Amazon Affiliation

        Personal Data: Cookies; Usage Data

    • Contacting the User

      • Contact form

        Personal Data: email address; first name; last name; various types of Data; website

      • Mailing list or newsletter

        Personal Data: Cookies; email address; first name; last name

      • Email data for music & playlist submissions

    • Displaying content from external platforms

      • Spotify widget, YouTube video widget and Instagram widget

        Personal Data: Cookies; Usage Data

      • SoundCloud widget

        Personal Data: Usage Data

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Gravatar

        Personal Data: email address; Usage Data

    • Handling payments

      • PayPal and Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • Facebook Like button and social widgets, Twitter Tweet button and social widgets, PayPal button and widgets and ShareThis

        Personal Data: Cookies; Usage Data

      • YouTube button and social widgets

        Personal Data: Usage Data

    • Location-based interactions

      • Geolocation

        Personal Data: geographic position

      • IP API

    • Managing contacts and sending messages

      • Amazon Simple Email Service

        Personal Data: email address

    • SPAM protection

      • Akismet

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Spotify / Deezer / Apple Music Authorisation

      Do you collect any data from Spotify, Deezer and/or Apple Music authorized profiles?

      No. We DO NOT STORE any sensitive personal information like your username, profile/channel ID, gender, street address, real name and etc from your authorised Spotify, Deezer or Apple Music accounts.


      - Playlist submissions ( https://play.soundplate.com )
      We will NEVER extract personal details from your authorised account (like e-mail, real name, address and etc) and will never make you follow any profile or playlist other than the ones which are clearly stated on the submission pages.

      Each time you want to submit a track to a playlist using our system we are going to ask you to follow the curator's account, our Spotify account and the playlist you want your track featured on.
      Once you click the submit button and authorise the connection our APP is going to automatically take these actions for you (you are going to follow the listed profile & playlist). Your submission form will be unlocked after that.

      If at any time you do not want to use our service any more you can always disconnect your profile from any of the platforms. Please note: If you do disconnect your account we will not be able to complete any pre-save campaigns that you have signed up for.


      Soundplate Clicks - ( https://click.soundplate.com )

      What data do you collect from the users?



      - Adding music to library or a playlist
      We will NEVER extract personal details from your authorised account (like e-mail, real name, address and etc) and will never make you follow any artist or add any music other than the songs that were clearly stated.

      We don't collect and store any information about your playlists or music library! We only keep a count of how many times a given release was added/saved, but no additional details at this time.

      - Pre-saving music to library
      We will NEVER extract personal details from your authorised account (like e-mail, real name, address and etc) and will never make you follow any artist or add any music other than the songs that were clearly stated.

      We don't collect and store any information about your playlists or music library! We only keep a count of how many times a given release was pre-saved, but no additional details at this time.

      - Location
      We do keep track of where the clicks are coming from, but we never extract and store any location information from your authorised account (Spotify, Deezer, Apple Music). We do analyse your IP address (via IP API) and try to guess from which country and city you are clicking from. We store this information along with the name of the platform or shop you were redirected to and also the time of click. We need this information in order to build statistics for the artists and labels who are using our service and we also need it to be able to show you upcoming events near you. We do not store your IP or street address and we do not show any of that information to a 3rd party (for example the artist).


      For further information about the data we store and how we use it please contact us at info@soundplate.com.

    • Advertising / Upgrades / Music Tools - Refund Policy

      We are committed to our users and advertisers and will always try our best to deliver the exact service we describe.

      If for any reason we cannot deliver the service as stated we will offer a full refund.

      Once a product or service has been delivered/completed the sale is final and no refunds will be offered.

      Refunds will not in any case be offered on previous purchases in the event of any outage/downtime due to changes within third-party services or other factors outside of our own control.

    • Analysis and predictions based on the User’s Data (“profiling”)

      The Owner may use the Personal and Usage Data collected through soundplate.com to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
      User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more, about the profiling activities performed, Users can check the relevant sections of this document.
      The User always has a right to object to this kind of profiling activity. To find out more about the User's rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by soundplate.com depends on the payment system used.

Contact information

    • Owner and Data Controller

      Soundplate LTD

      Owner contact email: info@soundplate.com