Privacy Policy of WineAround

WineAround collects some Personal Data from its Users.

Owner and Data Controller

WineAround SRL - Corso Libertà, 53 - 14053 Canelli (Italia)

Owner contact email: info@winearound.com

Types of Data collected

EN first name, last name, phone number, email address, password, company name, Cookies, Usage Data, geographic position and various types of Data.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using WineAround.
All Data requested by WineAround is mandatory and failure to provide this Data may make it impossible for WineAround to provide its services. In cases where WineAround specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by WineAround or by the owners of third-party services used by WineAround serves the purpose of providing the service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through WineAround and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

Place

The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

Retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

The use of the collected Data

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Registration and authentication, Handling payments, Analytics, Remarketing and behavioral targeting, Heat mapping and session recording, Contacting the User, Managing contacts and sending messages, Hosting and backend infrastructure, Location-based interactions, Social features, Backup saving and management, Content performance and features testing (A/B testing), Displaying content from external platforms, Interaction with external social networks and platforms and Advertising.

The Personal Data used for each purpose is outlined in the specific sections of this document.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • Advertising

    This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on WineAround, possibly based on User interests.
    This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
    Some of the services listed below may use Trackers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside WineAround. For more information, please check the privacy policies of the relevant services.
    Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section "How to opt-out of interest-based advertising" in this document.

    Direct Email Marketing (DEM) (WineAround)

    WineAround uses the User Data to propose services and products provided by third parties or unrelated to the product or service provided by WineAround.

    Personal Data processed: email address.

  • Analytics

    The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

    Google Analytics with anonymized IP (Google Inc.)

    Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of WineAround, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
    This integration of Google Analytics anonymizes your IP address. It works by shortening Users' IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: US – Privacy Policy – Opt Out.

    Facebook Analytics for Apps (Facebook, Inc.)

    Facebook Analytics for Apps is an analytics service provided by Facebook, Inc.

    Personal Data processed: Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: US – Privacy Policy.

    Google Ads conversion tracking (Google Inc.)

    Google Ads conversion tracking is an analytics service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that connects data from the Google Ads advertising network with actions performed on WineAround.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: US – Privacy Policy.

    Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.)

    Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on WineAround. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: US – Privacy Policy.

    Twitter Ads conversion tracking (Twitter, Inc.)

    Twitter Ads conversion tracking is an analytics service provided by Twitter, Inc. that connects data from the Twitter advertising network with actions performed on WineAround.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: US – Privacy Policy.

  • Backup saving and management

    This type of service allows the Owner to save and manage backups of WineAround on external servers managed by the service provider itself. The backups may include the source code and content as well as the data that the User provides to WineAround.

    Amazon Glacier (Amazon)

    Amazon Glacier is a service to save and manage backups provided by Amazon Web Services Inc.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

    Place of processing: US – Privacy Policy.

  • Contacting the User

    Mailing list or newsletter (WineAround)

    By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning WineAround. Your email address might also be added to this list as a result of signing up to WineAround or after making a purchase.

    Personal Data processed: email address.

    Phone contact (WineAround)

    Users that provided their phone number might be contacted for commercial or promotional purposes related to WineAround, as well as for fulfilling support requests.

    Personal Data processed: phone number.

    Contact form (WineAround)

    By filling in the contact form with their Data, the User authorizes WineAround to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

    Personal Data processed: email address and first name.

  • Content performance and features testing (A/B testing)

    The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of WineAround.

    Google Optimize (Google Inc.)

    Google Optimize is an A/B testing service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, ("Google").

    Google may use Personal Data to contextualize and personalize the ads of its own advertising network.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: US – Privacy Policy.

  • Displaying content from external platforms

    This type of service allows you to view content hosted on external platforms directly from the pages of WineAround and interact with them.
    This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

    Google Maps widget (Google Inc.)

    Google Maps is a maps visualization service provided by Google Inc. that allows WineAround to incorporate content of this kind on its pages.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: US – Privacy Policy.

  • Handling payments

    Payment processing services enable WineAround to process payments by credit card, bank transfer or other means. To ensure greater security, WineAround shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
    Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

    Stripe (Stripe Inc)

    Stripe is a payment service provided by Stripe Inc.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

    Place of processing: US – Privacy Policy.

  • Heat mapping and session recording

    Heat Mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.
    Some of these services may record sessions and make them available for later visual playback.

    Inspectlet (Inspectlet Inc.)

    Inspectlet is a session recording and heat mapping service provided by Inspectlet Inc.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: US – Privacy Policy.

  • Hosting and backend infrastructure

    This type of service has the purpose of hosting data and files that enable WineAround to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of WineAround. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

    Amazon Web Services (AWS) (Amazon)

    Amazon Web Services (AWS) is a hosting and backend service provided by Amazon Web Services, Inc.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

    Place of processing: See the Amazon privacy policy – Privacy Policy.

    DigitalOcean (DigitalOcean Inc.)

    DigitalOcean is a hosting service provided by DigitalOcean Inc.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

    Place of processing: US – Privacy Policy.

    Heroku (Heroku, Inc.)

    Heroku is a hosting service provided by Salesforce.com, inc.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

    Place of processing: US – Privacy Policy.

    GitHub Pages (GitHub Inc.)

    GitHub Pages is a hosting service provided by GitHub, Inc.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

    Place of processing: US – Privacy Policy.

    mLab (ObjectLabs Corporation)

    mLab is a hosting and backend service provided by ObjectLabs Corporation.

    Personal Data processed: various types of Data as specified in the privacy policy of the service.

    Place of processing: US – Privacy Policy.

  • Interaction with external social networks and platforms

    This type of service allows interaction with social networks or other external platforms directly from the pages of WineAround.
    The interaction and information obtained through WineAround are always subject to the User’s privacy settings for each social network.
    This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
    It is recommended to log out from the respective services in order to make sure that the processed data on WineAround isn’t being connected back to the User’s profile.

    Facebook Like button and social widgets (Facebook, Inc.)

    The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: US – Privacy Policy.

    Twitter Tweet button and social widgets (Twitter, Inc.)

    The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: US – Privacy Policy.

  • Location-based interactions

    Non-continuous geolocation (WineAround)

    WineAround may collect, use, and share User location Data in order to provide location-based services.
    Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User’s location data may be tracked by WineAround.
    The geographic location of the User is determined in a manner that isn't continuous, either at the specific request of the User or when the User doesn't point out its current location in the appropriate field and allows the application to detect the position automatically.

    Personal Data processed: geographic position.

  • Managing contacts and sending messages

    This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
    These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

    Mailchimp (The Rocket Science Group, LLC.)

    Mailchimp is an email address management and message sending service provided by Intuit Inc.

    Personal Data processed: email address.

    Place of processing: US – Privacy Policy.

    Twilio (Twilio, Inc.)

    Twilio is a phone numbers management and communication service provided by Twilio, Inc.

    Personal Data processed: phone number.

    Place of processing: US – Privacy Policy.

    Amazon Simple Email Service (Amazon)

    Amazon Simple Email Service is an email address management and message sending service provided by Amazon.com Inc.

    Personal Data processed: email address.

    Place of processing: US – Privacy Policy.

  • Registration and authentication

    By registering or authenticating, Users allow WineAround to identify them and give them access to dedicated services.
    Depending on what is described below, third parties may provide registration and authentication services. In this case, WineAround will be able to access some Data, stored by these third party services, for registration or identification purposes.

    Direct registration (WineAround)

    The User registers by filling out the registration form and providing the Personal Data directly to WineAround.

    Personal Data processed: company name, email address, first name, last name, password and phone number.

  • Remarketing and behavioral targeting

    This type of service allows WineAround and its partners to inform, optimize and serve advertising based on past use of WineAround by the User.
    This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.
    Some services offer a remarketing option based on email address lists.
    In addition to any opt-out feature provided by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.

    Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

    Twitter Remarketing (Twitter, Inc.)

    Twitter Remarketing is a remarketing and behavioral targeting service provided by Twitter, Inc. that connects the activity of WineAround with the Twitter advertising network.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: US – Privacy Policy – Opt Out.

    Google Ads Remarketing (Google Inc.)

    Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that connects the activity of WineAround with the Google Ads advertising network and the DoubleClick Cookie.

    Users can opt out of Google's use of cookies for ads personalization by visiting Google's Ads Settings.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: US – Privacy Policy – Opt Out.

    Facebook Remarketing (Facebook, Inc.)

    Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of WineAround with the Facebook advertising network.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: US – Privacy Policy – Opt Out.

    Facebook Custom Audience (Facebook, Inc.)

    Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of WineAround with the Facebook advertising network.

    Personal Data processed: Cookies and email address.

    Place of processing: US – Privacy Policy – Opt Out.

    Twitter Tailored Audiences (Twitter, Inc.)

    Twitter Tailored Audiences is a remarketing and behavioral targeting service provided by Twitter, Inc. that connects the activity of WineAround with the Twitter advertising network.

    Personal Data processed: Cookies and email address.

    Place of processing: US – Privacy Policy – Opt Out.

    Remarketing with Google Analytics (Google Inc.)

    Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that connects the tracking activity performed by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie.

    Personal Data processed: Cookies and Usage Data.

    Place of processing: US – Privacy Policy – Opt Out.

  • Social features

    Inviting and suggesting friends (WineAround)

    WineAround may use the Personal Data provided to allow Users to invite their friends - for example through the address book, if access has been provided - and to suggest friends or connections inside it.

    Personal Data processed: various types of Data.

Further information about the processing of Personal Data

  • Twitter Analytics

    Twitter Analytics is an analytics service provided by Twitter, Inc.
    [PLACE] USA
    [PP] Privacy Policy

  • Smartlook

    Smartlook is an analytics and statistics tool provided by Smarsupp.com (http://smarsupp.com/) s.r.o.
    [Place] Czech Republic
    [PP] Privacy Policy

  • Agile CRM

    Agile CRM is a CRM and analytics - including conversion tracking - tool provided by Agile CRM Inc.
    [Place] USA
    [PP] Privacy Policy

  • Rollbar

    Rollbar is an analytics and error detecting tool provided by Rollbar Inc.
    [Place] USA
    [PP] Privacy Policy

  • Keymetrics

    Keymetrics is a statistics tool provided by Keymetrics Inc.
    [Place] USA
    [PP] Privacy Policy

  • Trasfer of personal data to third parties

    Users acknowledge and accept that WineAround may transfer their personal data (in particular: name, surname, e-mail, phone no.) in order to provide the service offered to the cellars available in the booking system. Such data will only by used for the scope of providing the service offered.

  • Profiling activity

    If the User consents to such treatment, the Owner may save and use the Personal Data collected on the basis of this document, and in particular those related to geographical areas and wines of interest as well as language preferences to create User profiles in order to send commercial and/or promotional messages in line with the preferences expressed by the Users, including preferences expressed while navigating on WineAround.
    The User will always have the ability to withdraw his or her consent to the profiling activity, by simply sending an email to the contact information contained in this document.

  • ImgIX

    ImgIX is an image hosting service provided by Zebrafish Labs Inc.
    [Place] USA
    [PP] Privacy Policy

  • mLab

    mLab is a hosting service provided by ObjectLabs Corp.
    [Place] USA
    [PP] Privacy Policy

  • Registration code

    When registering to WineAround's App, Users accept to receive a registration code via text message sent by WineAround.

  • Push notifications

    WineAround may send push notifications to the User.

  • Unique device identification

    WineAround may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences.

Cookie Policy

WineAround uses Trackers. To learn more, the User may consult the Cookie Policy.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of WineAround or the related services.
The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, WineAround may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, WineAround and any third-party services may collect files that record interaction with WineAround (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.

WineAround does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using WineAround and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Information about this privacy policy

The Data Controller is responsible for this privacy policy, prepared starting from the modules provided by iubenda and hosted on iubenda's servers.

Definitions and legal references

Personal Data (or Data)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data

Information collected automatically through WineAround (or third-party services employed in WineAround), which can include: the IP addresses or domain names of the computers utilized by the Users who use WineAround, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using WineAround, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

Data Subject

The legal or natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Owner)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of WineAround. The Data Controller, unless otherwise specified, is the Owner of WineAround.

WineAround

The means by which the Personal Data of the User is collected and processed.

Cookies

Small sets of data stored in the User's device.


Legal information

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This privacy policy relates solely to WineAround.

Latest update: September 13, 2019

iubenda hosts this content and only collects the Personal Data strictly necessary for it to be provided.