Privacy Policy of

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Access to third party accounts

      • Stripe account access and Twitter account access

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Analytics

      • Google Analytics

        Personal Data: Cookies and Usage Data

    • Contacting the User

      • Mailing list or newsletter

        Personal Data: email address, first name and last name

      • Contact form

        Personal Data: address, city, email address, first name, last name, phone number, state and ZIP/Postal code

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

      • Google Maps widget

        Personal Data: Cookies and Usage Data

      • GitHub button and social widgets

        Personal Data: Usage Data

    • Handling payments

      • PayPal and Stripe

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Hosting and backend infrastructure

      • GitHub Pages

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • New Relic

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Interaction with external social networks and platforms

      • LinkedIn button and social widgets, Twitter Tweet button and social widgets, Facebook Like button and social widgets and PayPal button and widgets

        Personal Data: Cookies and Usage Data

    • Managing contacts and sending messages

      • Sendgrid

        Personal Data: email address

      • Twilio

        Personal Data: phone number

    • Managing support and contact requests

      • Freshdesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication

      • Direct registration

        Personal Data: address, city, first name, last name, state and ZIP/Postal code

      • GitHub OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

    • User database management

      • ActiveCampaign

        Personal Data: Cookies, email address and various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Jira

      Atlassian PTY and its U.S. subsidiaries (Atlassian) comply with the EU-U.S. Privacy Shield Framework and the Privacy Shield Principles regarding the collection, use, and retention of personal information transferred from the European Union to the U.S.

      Atlassian will ensure that the Privacy Shield principles apply to all personal data that is subject to this Privacy Policy and is received from the European Union, the European Economic Area, and Switzerland. Atlassian is also committed to the U.S.-Swiss Safe Harbor Framework and the principles thereunder.

      To learn more about the Privacy Shield Program, and to view Atlassian’s certification, please visit

      As further explained in the "International Users; Privacy Shield" section below, we encourage you to contact us should you have a Privacy Shield-related (or general privacy-related) complaint. For any complaints that cannot be resolved with Atlassian directly, Atlassian has chosen to cooperate with EU data protection authorities (DPAs) and comply with the information and advice provided to it by an informal panel of DPAs in relation to such unresolved complaints (as further described in the Privacy Shield Principles). If you are an EU resident and have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at

      Under certain conditions, more fully described on the Privacy Shield website, if you are an EU resident, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

      Please contact us to be directed to the relevant DPA contacts. As further explained in the Privacy Shield Principles, a binding arbitration option will also be made available to you in order to address residual complaints not resolved by any other means. Atlassian is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).


      This Privacy Policy explains what information Atlassian Pty Ltd and its related entities ("Atlassian") collect about you and why, what we do with that information, how we share it, and how we handle the content you place in our products and services. It also explains the choices available to you regarding our use of your personal information and how you can access and update this information.

      Scope of Privacy Policy

      This Privacy Policy applies to the information that we obtain through your use of "Atlassian Services" via a "Device" or when you otherwise interact with Atlassian.

      "Atlassian Services" include our:

      SaaS Products
      Downloadable Products
      but does not include:

      Atlassian products or services for which a separate privacy policy is provided.
      Third Party Products. These are third party products or services that you may choose to integrate with Atlassian product or services, such as third party Add-Ons available in the Atlassian Marketplace. You should always review the policies of third party products and services to make sure you are comfortable with the ways in which they collect and use your information.
      A "Device" is any computer used to access the Atlassian Services, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device.

      Unless otherwise stated, our SaaS Products and our Downloadable Products are treated the same for the purposes of this document.

      By registering for or using Atlassian Services you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy.


      Add-On: a bundle of code, resources and configuration files that can be used with an Atlassian product to add new functionality or to change the behavior of that product's existing features.

      Content: any information or data that you upload, submit, post, create, transmit, store or display in an Atlassian Service.

      Downloadable Products: Atlassian's downloadable software products and mobile applications, including Add-Ons created by Atlassian, that are installed by customers on an infrastructure of their choice. Downloadable Products do not include Add-Ons created by third parties, even when they are accessed through or available through the Atlassian Marketplace.

      Information: all of the different forms of data, content, and information collected by us as described in this Privacy Policy.

      Personal Information: information that may be used to readily identify or contact you as an individual person, such as: name, address, email address, or phone number. Personal Information does not include information that has been anonymized such that it does not allow for the ready identification of specific individuals.

      SaaS Products: Atlassian's "Cloud" hosted solutions, as well as other Atlassian hosted solutions that display a link to this Privacy Policy (such as HipChat and Bitbucket). For the avoidance of doubt, if an Atlassian hosted solution displays a link to a different privacy policy, then that other privacy policy shall apply.

      Websites: Atlassian's websites, including but not limited to,,,,,,, and any related websites, sub-domains and pages.
      Changes to our Privacy Policy

      We may change this Privacy Policy from time to time. If we make any changes, we will notify you by revising the "Effective Starting" date at the top of this Privacy Policy. If we make any material changes, we will provide you with additional notice (such as by adding a notice on the Atlassian Services homepages, login screens, or by sending you an email notification). We encourage you to review our Privacy Policy whenever you use Atlassian Services to stay informed about our information practices and the ways you can help protect your privacy.

      If you disagree with any changes to this Privacy Policy, you will need to stop using Atlassian Services and deactivate your account(s), as outlined below.
      Information you provide to us

      We collect the following information:

      Account and Profile Information: We collect information about you and your company as you register for an account, create or modify your profile, make purchases through, use, access, or interact with the Atlassian Services (including but not limited to when you upload, download, collaborate on or share Content). Information we collect includes

      Contact information such as name, email address, mailing address, and phone number
      Billing information such as credit card details and billing address
      Profile information such as a username, profile photo, and job title
      Preferences information such as notification and marketing preferences
      You may provide this information directly when you enter it in Atlassian Services.

      In some cases another user (such as a system administrator) may create an account on your behalf and may provide your information, including Personal Information (most commonly when your company requests that you use our products). We collect Information under the direction of our customers and often have no direct relationship with the individuals whose personal data we process. If you are an employee of one of our customers and would no longer like us to process your information, please contact your employer. If you are providing information (including Personal Information) about someone else, you must have the authority to act for them and to consent to the collection and use of their Personal Information as described in this Privacy Policy.

      Content: We collect and store Content that you create, input, submit, post, upload, transmit, store or display in the process of using our SaaS Products or Websites. Such Content includes any Personal Information or other sensitive information that you choose to include ("incidentally-collected Personal Information").

      Other submissions: We collect other data that you submit to our Websites or as you participate in any interactive features of the Atlassian Services, participate in a survey, contest, promotion, sweepstakes, activity or event, apply for a job, request customer support, communicate with us via third party social media sites or otherwise communicate with us. For example, information regarding a problem you are experiencing with an Atlassian product could be submitted to our Support Services or posted in our public forums.
      Information we collect from your use of Atlassian Services

      Web Logs: As is true with most websites and services delivered over the Internet, we gather certain information and store it in log files when you interact with our Websites and SaaS Products. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your Devices, your mobile carrier, and system configuration information. In the case of our SaaS Product, the URLs you accessed (and therefore included in our log files) include usernames as well as elements of Content (such as JIRA project names, project keys, status names, and JQL filters, and Confluence page titles and space names) as necessary for the SaaS Product to perform the requested operations. Occasionally, we connect Personal Information to information gathered in our log files as necessary to improve Atlassian Services for individual customers. In such a case, we would treat the combined Information in accordance with this privacy policy.

      Analytics Information from Website and SaaS Products: We collect analytics information when you use our Websites and SaaS Products to help us improve our products and services. In the SaaS Products, this analytics information consists of the feature and function of the Atlassian Service being used, the associated license identifier (SEN) and domain name, the username and IP address of the individual who is using the feature or function (which will include Personal Information if the Personal Information was incorporated into the username), the sizes and original filenames of attachments, and additional information required to detail the operation of the function and which parts of the Atlassian Services are being affected. For example:

      In JIRA, analytics information that we collect when a user creates a project includes the system-generated numeric identifier of the project, the project key input by the user, the name of the template used (if any), and the name of the project. Similarly, analytics information that we collect when an issue is edited includes the system-assigned numeric issue id, the issue key (which consists of the project key and a system-generated sequence number), whether the edit is made by a user or automatically generated by the system, and whether email notifications are to be sent.
      In Confluence, analytics information that we collect when a user creates a page includes the system-generated numeric identifier of the page, the blueprint used to create the page, the key of the space in which the page is being created, and the page title. An example of analytics information that we collect when a user creates a new blueprint includes the system-generated numeric identifier of the blueprint, the key of the space in which the blueprint is being created, and the blueprint name and description.
      As shown in the examples above, the analytics information we collect includes elements of Content related to the function the user is performing. As such, the analytics information we collect may include Personal Information or sensitive business information that the user has included in Content that the user chose to upload, submit, post, create, transmit, store or display in an Atlassian Service.

      As of the date this policy went into effect, we use Google Analytics as an analytics provider. To learn more about the privacy policy of Google Analytics, refer to Google's Policies and Principles. Use the Google Analytics Opt-out Browser Add-on to prevent analytics information from being sent to Google Analytics.

      Analytics Information Derived from Content. Analytics information also consists of data we collect as a result of running queries against Content across our user base for the purposes of generating Usage Data. "Usage Data" is aggregated data about a group or category of services, features or users that does not contain Personal Information. For example, we may query Content to determine the most common types of workflows that users use (e.g. what percentage of all instances use ITIL style workflows?) by searching for the most common workflow names, or we may query Content to determine the most popular job titles for Confluence users in order to better understand the composition of our user base.

      Though we may happen upon sensitive or Personal Information as we compile Usage Data from Content across user instances, this is a byproduct of our efforts to understand broader patterns and trends. It is not a concerted effort by us to examine the Content of any particular customer.

      Analytics Information from Downloadable Products: We collect analytics information when you use our Downloadable Products to help us improve our products and services. Our Downloadable Products contain a feature that sends information about the technical operation of the Downloadable Products on your systems ("System Information") to us. System Information includes information about (a) the server environment in which the Downloadable Product is operating: OS type and version, JVM version, Java environment properties, CPU type, RAM allocation, language and locale settings, database type and version, and disk utilization, as well as (b) user client information, for example: browser type and version, native client type and version, and client device specifications (e.g. screen resolution, OS version, device type, etc.). In addition, we collect analytics information from Downloadable Products that is a subset of the analytics information described above for Websites and SaaS Products. As with Websites and SaaS Products, the analytics information we collect includes elements of Content related to the function the user is performing, but with an important caveat. With the Downloadable Products, before sending the information to Atlassian's servers, we filter the analytics information to remove elements that we believe may contain sensitive or Personal Information. For example: (1) we conduct a one-way hash of usernames and hostnames before collecting them and (2) we filter any Content elements we collect to discard all words except those on a list of common business and IT terminology. You can disable our collection of analytics information from Downloadable Products via the Administrator settings or by blocking collection at the local network level.

      Installer Analytics, Software Updates & License Information from Downloadable Products: During the installation of our Downloadable Products, the installer sends analytics information to Atlassian to allow us to understand where in the installation process users are experiencing trouble or dropping out. Our Downloadable Products also communicate with Atlassian servers for licensing purposes, as well as to check for updates, patches, and compatibility with Add-Ons. Examples of information we collect for these purposes include the name and version of the Downloadable Product and the server ID, SEN, and IP address of the customer instance.

      Cookies and Other Tracking Technologies: Atlassian and our third party partners, such as our advertising and analytics partners, use various technologies to collect information, such as cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customize Atlassian Services and your experience; to allow you to access and use the Websites or SaaS Products without re-entering your username or password; and to count visits and understand which areas and features of the Websites and SaaS Products are most popular. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Websites or SaaS Products. Atlassian and our third party partners also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in our Websites or SaaS Products or in emails that help us to deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.

      Atlassian and our third party partners also use javascript, e-tags, "flash cookies", and HTML5 local storage to collect information about your online activities over time and across different websites or online services. Many browsers include their own management tools for removing HTML5 local storage objects. To manage "flash cookies" please click here.

      You may be able to opt out of receiving personalized advertisements as described below under "Your Choices."
      Information we collect from other sources

      Information from third party services: We also obtain information from third parties and combine that with Information we collect through Atlassian Services. For example, we may have access to certain information from a third party social media or authentication service if you log into Atlassian Services through the service or otherwise provide us with access to Information from the service. Any access that we may have to such Information from a third party social or authentication service is in accordance with the authorization procedures determined by that service. By authorizing us to connect with a third party service, you authorize us to access and store your name, email address(es), current city, profile picture URL, and other information that the third party service makes available to us, and to use and disclose it in accordance with this Privacy Policy. You should check your privacy settings on these third party services to understand and change the information sent to us through these services.
      How we use Information we collect

      General Uses: We use the Information we collect about you (including Personal Information to the extent applicable) for a variety of purposes, including to:

      Provide, operate, maintain, improve, and promote Atlassian Services;
      Enable you to access and use Atlassian Services, including uploading, downloading, collaborating on and sharing Content;
      Process and complete transactions, and send you related information, including purchase confirmations and invoices;
      Send transactional messages, including responding to your comments, questions, and requests; providing customer service and support; and sending you technical notices, updates, security alerts, and support and administrative messages;
      Send promotional communications, such as providing you with information about services, features, surveys, newsletters, offers, promotions, contests, events and sending updates about your team and chat rooms; and providing other news or information about us and our select partners. You have the ability to opt out of receiving any of these communications as described below under "Your Choices";
      Process and deliver contest or sweepstakes entries and rewards;
      Monitor and analyze trends, usage, and activities in connection with Atlassian Services and for marketing or advertising purposes;
      Investigate and prevent fraudulent transactions, unauthorized access to Atlassian Services, and other illegal activities;
      Personalize Atlassian Services, including by providing content, features, or advertisements that match your interests and preferences;
      Enable you to communicate, collaborate, and share Content with users you designate; and
      For other purposes about which we obtain your consent.
      Notwithstanding the foregoing, we will not use Personal Information appearing in our Analytics Logs or Web Logs for any purpose. The use of Information collected through our Atlassian Services shall be limited to the purposes disclosed in this policy.

      Compiling aggregate analytics information: Because our SaaS Products and Downloadable Products are some of the most configurable in the market, we make extensive use of analytics information (including log and configuration data) to understand how our products are being configured and used, how they can be improved for the benefit of all of our users, and to develop new products and services. As such we generate Usage Data (as defined above) from the web logs and analytics logs described above, including the Content elements captured in such logs, as well as from the Content stored in the Websites and SaaS Products.
      Information sharing and disclosure

      We will not share or disclose any of your Personal Information or Content with third parties except as described in this policy. We do not sell your Personal Information or Content.

      Your Use: When you use Atlassian Services, Content you provide will be displayed back to you. Certain features of Atlassian Services allow you or your administrator to make some of your Content public, in which case it will become readily accessible to anyone. We urge you to consider the sensitivity of any data you input into Atlassian Services.

      Collaboration: As a natural result of using Atlassian Services, you may create Content and grant permission to other Atlassian users to access it for the purposes of collaboration. Some of the collaboration features of Atlassian Services display your profile information, including Personal Information included in your profile, to users with whom you have shared your Content. Where this information is sensitive, we urge you to use the various security and privacy features of the Atlassian Services to limit those who can access such information. Your sharing settings may make any Information, including some Personal Information, that you submit to the Atlassian Services visible to the public, unless submitted to a restricted area.

      Access by your system administrator: You should be aware that the administrator of your instance of Atlassian Services may be able to:

      access information in and about your Atlassian Services account;
      access communications history, including file attachments, for your Atlassian Services account;
      disclose, restrict, or access information that you have provided or that is made available to you when using your Atlassian Services account, including your Content; and
      control how your Atlassian Services account may be accessed or deleted.
      Atlassian Community: Our Websites offer publicly accessible community services such as blogs, forums, bug trackers, and wikis. You should be aware that any Content you provide in these areas may be read, collected, and used by others who access them. Your posts may remain even after you cancel your account. To request removal of your Personal Information from the Atlassian Community, please contact us using the information listed below. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to and why.

      Service Providers, Business Partners and Others: We work with third party service providers to provide website, application development, hosting, maintenance, back-up, storage, virtual infrastructure, payment processing, analysis and other services for us. These service providers may have access to or process your Information for the purpose of providing those services for us. Some of our pages utilize white-labeling techniques to serve content from our service providers while providing the look and feel of our site. Please be aware that you are providing your Information to these third parties acting on behalf of Atlassian.

      Third Party Add-Ons: You may choose to make use of third party Add-Ons in conjunction with Atlassian Services. Third party Add-Ons are software written by third parties to which you grant access privileges to your Content (which may include your Personal Information). When access is granted, your Content is shared with the third party. Third party Add-On policies and procedures are not controlled by Atlassian even though the third party Add-On may be available through Atlassian Services. Third parties who have been granted access to your Content through Add-Ons could use this data to contact you and market services to you, and could share your data with other third parties. This Privacy Policy does not cover the collection or use of your data by third party Add-Ons, and we urge you to consider the privacy policies governing third party Add-Ons. If you object to your Personal Information being shared with these third parties, please uninstall the Add-On (in the event installed from the Atlassian Marketplace) or terminate your agreement with the third party Add-On provider (in the event you have purchased a direct integration).

      Links to Third Party Sites: The Atlassian Services may include links to other websites whose privacy practices may differ from ours. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

      Social Media Widgets: The Atlassian Services may contain social media features, such as the Twitter "tweet" button. These features may collect your IP address, which page you are visiting on the Atlassian Services, and may set a cookie to enable the feature to function properly. Social media features and Widgets are either hosted by a third party or hosted directly on our Atlassian Services. Your interactions with these features are governed by the privacy policy of the company providing it.

      Testimonials: We may display personal testimonials of satisfied customers on the Atlassian Services. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us using the information below.

      Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your Information (including your Personal Information) to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and terms of service, (c) to protect the security or integrity of Atlassian's products and services, (d) to protect Atlassian, our customers or the public from harm or illegal activities, or (e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.

      Business Transfers: We may share or transfer your Information (including your Personal Information) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on the Atlassian Services of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

      Aggregated or Anonymized Data: We may also share aggregated or anonymized information that does not directly identify you with the third parties described above.

      With Your Consent. We will share your Personal Information with third parties when we have your consent to do so.
      Information we do not share

      We do not share Personal Information about you with third parties for their marketing purposes (including direct marketing purposes) without your permission.
      Data storage, transfer and security

      Atlassian hosts data with hosting service providers in numerous countries including the United States and Australia. The servers on which Personal Information is stored are kept in a controlled environment. While we take reasonable efforts to guard your Personal Information, no security system is impenetrable and due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. In addition, we cannot guarantee that any incidentally-collected Personal Information you choose to store in Websites or SaaS Products are maintained at levels of protection to meet specific needs or obligations you may have relating to that information.

      Where data is transferred over the Internet as part of a Website or SaaS Product, the data is encrypted using industry standard SSL (HTTPS).

      Where Downloadable Products are used, responsibility of securing access to the data you store in the Downloadable Products rests with you and not Atlassian. We strongly recommend that administrators of Downloadable Products configure SSL to prevent interception of data transmitted over networks and to restrict access to the databases and other storage used to hold data.
      Your Choices

      You may opt out of receiving promotional communications from Atlassian by using the unsubscribe link within each email, updating your email preferences at or within your Atlassian Service account settings menu, or emailing us to have your contact information removed from our promotional email list or registration database. Although opt-out requests are usually processed immediately, please allow ten (10) business days for a removal request to be processed. Even after you opt out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding Atlassian's Services. You can opt-out of some notification messages in your account settings.

      You may be able to opt out of receiving personalized advertisements from companies who are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance's Self-Regulatory Principles for Online Behavioral Advertising. For more information about this practice and to understand your options, please visit: and
      Accessing and updating your information

      You may often correct, update, amend, or remove your Personal Information in your account settings or by directing your query to your account administrator. You may also contact Support Services, or contact us by postal mail using the address listed below. We will respond to your request for access within 30 days.

      You can often remove Content using editing tools associated with that Content. In some cases, you may need to contact your administrator to request they remove the Content. You can contact us to request removal of Personal Information from Atlassian Community services.

      You or your administrator may be able to deactivate your Atlassian Services account. If you can deactivate your own account, you can most often do so in your account settings. Otherwise, please contact your administrator. To deactivate an organization account, please contact Support Services. To deactivate an account made for you without authorization, please contact us at the contact information below.

      We will retain your account information for as long as your account is active, or as reasonably useful for commercial purposes or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If your account is managed by an administrator, that account administrator may have control with regards to how your account information is retained and deleted.
      Our policy towards children

      Atlassian Services are not directed to individuals under 13. We do not knowingly collect Personal Information from children under 13. If we become aware that a child under 13 has provided us with Personal Information, we will take steps to delete such information. If you become aware that a child has provided us with Personal Information, please contact our Support Services.
      International users; Privacy Shield Related Compliants

      If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your Personal Information to Australia and the United States to us. By providing your Personal Information, you consent to any transfer and processing in accordance with this Policy.

      We encourage you to contact us if you have any question or concerns about this Policy using the contact information below. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at Atlassian has also chosen to cooperate with EU data protection authorities (DPAs) and comply with the information and advice provided to it by an informal panel of DPAs in relation to such unresolved complaints (as further described in the Privacy Shield Principles).

      Please contact us to be directed to the relevant DPA contacts. As further explained in the Privacy Shield Principles, a binding arbitration option will also be made available to you in order to address residual complaints not resolved by any other means. Atlassian is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).
      Contact Us

      Atlassian Pty Ltd
      c/o Atlassian, Inc.
      1098 Harrison Street
      San Francisco, CA 94103
      Notice and Disclaimer for JIRA Service Desk Guest Users

      JIRA Service Desk (“Service Desk”) allows individuals from the public to log support and other tickets on a private instance of Service Desk controlled by an inviting party.

      You, as a guest user, acknowledge and agree that your access to and use of this service desk is on behalf of the party that invited you to the Service Desk, and not Atlassian Pty Ltd or any of its affiliates (“Atlassian”). Neither Atlassian nor its suppliers shall be liable to you for any loss of use, lost or inaccurate data, lost profits, failure of security mechanisms, interruption of business, delays or any direct, indirect, special, incidental, reliance or consequential damages of any kind, regardless of the form of action, whether in contract, tort (including negligence), strict liability or otherwise, even if informed of the possibility of such damages in advance. In any event, Atlassian’s aggregate liability to you will not exceed fifty U.S. Dollars (U.S. $50).

      You further acknowledge and agree that any text, data, content, code, video, or other materials of any type that you upload, submit, or otherwise transmit to or through the service desk are not confidential and can be used or shared by the inviting party in accordance with any agreement it may have with you as well as by Atlassian according to its privacy policy.

      Service Desk is provided “as is,” and Atlassian and its suppliers expressly disclaim any and all warranties and representations of any kind, including any warranty of non-infringement, title, fitness for a particular purpose, functionality, or merchantability, whether express, implied, or statutory.

    • Prosperworks

      ProsperWorks, Inc.
      301 Howard St. #600
      San Francisco, CA 94105
      Date of Last Revision: May 25, 2016

      Our Policy:
      Welcome to (the “Site”) of ProsperWorks, Inc. (“ProsperWorks”, “we”, “us” and “our”). This Site is operated by ProsperWorks and has been created to provide information about our company and our customer relationship management services and related technologies and related services (the “Platform, and together with the Site, the “Services”) to our Site visitors (“you”, “your”). This Privacy Policy sets forth ProsperWorks’ policy with respect to information including personally identifiable data (“Personal Data”) and other information that is collected from visitors to the Site and Services. This Privacy Policy also describes the choices available to you regarding use of or your access to your Personal Data, and how to update and correct your Personal Data. Your access to and use of the Platform is subject to the ProsperWorks Terms of Service at By providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy.

      1. Information We Collect:
      Personal Data That You Provide Through the Services:
      We collect Personal Data from you when you voluntarily provide such information to us. You may provide us with Personal Data when you:

      Create accounts for Services,
      Register for offers or events,
      Provide billing and payment information,
      Elect to receive marketing communications,
      Complete a survey,
      Receive customer support,
      Purchase or register to use the Platform, or
      Apply for a job.
      Personal Data that we collect includes your contract information (such as your name, email address, mailings address, or phone number), billing information (such as your credit card information, security code, and billing address), your IP address, and the information that you process on the Platform (such as names, titles, email addresses, mailing addresses, and phone numbers of your customers, leads, and contacts).

      In connection with the Platform, ProsperWorks collects Personal Data as directed by its customers (“Customers”), and has no direct relationship with the individuals whose Personal Data it processes on behalf of such Customers. If you are an employee or customer of one of our Customers and would like to correct, amend, or delete inaccurate data, please contact such Customer directly (the data controller). If requested to remove data we will respond within a reasonable timeframe.

      Information We Collect Through the Services
      The Services that you purchase or register to use may connect and transmit system, application, or product data to ProsperWorks. This data may include, but is not limited to, operating system, system model, and IP address.

      When you use the Services, we and our partners collect certain information automatically through use of cookies or similar technologies. ProsperWorks and our partners use cookies or similar technologies to analyze trends, administer the Services, track your movements around the Services, and to gather demographic information about our user base as a whole. Information that we collect automatically may include:

      Internet Protocol Address;
      Browser type;
      IP Address;
      Mobile application;
      Device type or ID:
      Device user ID;
      Browser language;
      Operating system;
      Referring site (site you visited before coming to the Site);
      Date and time of visit;
      URL of pages visited; and
      Other browsing behavior, such as white papers downloaded.
      We may link this information to Personal Information to provide better service to you and to improve our product and services offerings. Most browsers allow you to remove and block cookies and web beacons. Please note that if you choose to erase or block cookies, you will need to re-enter your user ID and password to access certain parts of the Site. You may also notice that you will be served only generic information not tailored to your specific interests. In addition, if you block cookies, you may not be able to use certain Services features or take full advantage of the Services.

      Many Internet browsers allow users to send a “Do Not Track” signal to websites they visit. Currently, there is no consensus on the meaning of “Do Not Track” or similar signals, and the Services have no mechanism to respond to such a signal.

      Furthermore, in the course of using the Services, you or someone else in your organization may provide us with information about your systems infrastructure and access to your systems infrastructure. In addition, ProsperWorks may discover this information by analyzing additional parts your systems infrastructure that you did not explicitly input into the Platform.

      Information We Collect From Other Sources We sometimes obtain information from other sources, such as mergers and acquisitions, data brokers, or commercial lists, and merge this with information we have previously collected.

      If you give us Personal Data on behalf of someone else (or someone else gives us Personal Data on your behalf), the person providing the Personal Data must have consent to do so from the person whose information is being provided to ProsperWorks. Some ProsperWorks events, websites or services may be co-branded and offered in conjunction with another company. For example, ProsperWorks might co-sponsor a webinar in conjunction with one of its partners and allow you to register for such webinar through the Site. If you provide Personal Data in these cases, both ProsperWorks and the other company(ies) may receive the information collected and use the information according to each company’s privacy policy and agreement with you.

      We partner with third parties to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by deleting the cookie information from your browser or by clicking here. Please note this does not opt you out of being served generic, untargeted ads.

      The Platform may enable you to import contacts included in your email accounts. We do not collect the login credentials for such email accounts.

      2. How We Use Information We Collect
      We use Personal Data to conduct business, provide information and support for products and services, better understand your needs and interests, refine and develop our business, improve services, personalize communications and ensure a quality experience for users of the Services. For example, we may use your information to:

      Communicate, interact and build our relationship with you;
      Contact you with relevant promotions and information about ProsperWorks and affiliated third-parties;
      Process, fulfill and follow up on transactions and requests for products, services, support, training and information;
      Send you reminders about the expiration of your subscriptions (trial or paid) for Services;
      Create and maintain an account and register Services;
      Bill and accept payment from you for Services;
      Engage in market research;
      Measure, analyze and improve our products and services, the effectiveness of our Site or Services, and our advertising and marketing;
      Notify you about updates to our blogs;
      Monitor your use of the Services;
      Tell you when updates and new product versions are available;
      Personalize content and advertising;
      Help identify and communicate offers of products, programs and services that may be of interest to you;
      Send “refer-a-friend” email on your behalf with your consent;
      Consider your employment application;
      Comply with legal requirements;
      Enforce our terms of service, and prevent fraud and other prohibited or illegal actives;
      Provide agreed upon diagnostic, monitoring and management services; or
      Better communicate with you.
      3. How We Share and Disclose Personal Data
      We may share or disclose your Personal Data as follows:

      To corporate subsidiaries we own or control to support their business and marketing processes;
      To our service providers and suppliers, who are acting and using your information on our behalf to provide the Services and help us with our business activities such as (processing your payments, providing customer service, or hosting our Platform). These companies are authorized to use your personal information only as necessary to provide these services to us. Transfers of personal data to subsequent third parties are covered by the services agreements between us and our customers.
      Based on a good faith belief that such disclosure is necessary to protect the rights or safety of any person or entity;
      Based on a good-faith belief that disclosure is necessary to respond to judicial process, valid government inquiry, or is otherwise required by law such as to comply with a subpoena, bankruptcy proceedings, or similar legal process;
      In the event that ProsperWorks or any of its assets are acquired, your information may be transferred with the company or the asset;
      To other third-parties for purposes to which you have allowed or consented (such as an authorized reseller); or
      When posted by you or an authorized third-party to our wikis, forums, blogs, message boards, chat rooms and other social networking environments.
      In an ongoing effort to better understand and serve the users of the Services, ProsperWorks often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and ProsperWorks may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. ProsperWorks may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

      4. Your Choices Regarding Your Personal Data
      To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct and delete Personal Data in our possession that you have previously submitted via the Services. We will respond to your request within a reasonable timeframe.

      If you wish to subscribe to our marketing communications, we will use your name and email address to send communications to you. You may elect to stop receiving our marketing emails by following the unsubscribe instructions included in such emails, or you may contact us at

      Please also feel free to contact us if you have any questions about ProsperWorks’ Privacy Policy or the information practices of the Services.

      We send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.

      5. Children’s Privacy
      Use of the Services is only available to individuals who are of legal age to contract in their applicable jurisdiction. The Services are not directed to children under 13 years of age. If our policy changes, we will obtain consent from a parent or guardian before we knowingly collect data from anyone under the age of 13.

      6. Links to Other Web Sites:
      This Privacy Policy applies only to the Services. The Services may contain links to other web sites not operated or controlled by ProsperWorks (the “Third Party Sites”). In addition, our Services include social media features, such as links to our Facebook, Google+, Twitter, and LinkedIn pages. Your interactions with our information on such Third Party Sites are governed by the privacy statement of the provider of such Third Party Site. The policies and procedures we described here do not apply to the Third Party Sites. The links from the Services do not imply that ProsperWorks endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

      7. Security
      The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. You acknowledge and agree that no Internet or email transmission is ever fully secure or error free. You agree to take special care in deciding what information you send to us via email. If you have any questions about the security of your personal information, you can contact us at

      8. TRUSTe Scope
      The TRUSTe certification covers our collection, use, and disclosure of information we collect through our Site (, our Service ( and our mobile applications. The use of information collected through our Services shall be limited to the purpose of providing the Services for which you have engaged ProsperWorks.

      In order to view our relationship with TRUSTe please visit the validation page visible by clicking on the TRUSTe seal. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at

      9. Changes to ProsperWorks’ Privacy Policy
      The Services and our business may change from time to time. As a result, at times it may be necessary for ProsperWorks to make changes to this Privacy Policy. ProsperWorks reserves the right to update or modify this Privacy Policy at any time and from time to time. We will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site of any material changes to this Privacy Policy. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

      10. Contact Us
      If you have questions about this Privacy Policy, please contact us using one of the methods specified at or by emailing us at Our address is ProsperWorks, Inc., 301 Howard St. #600, San Francisco, CA 94105.

    • Jelastic

      We may collect and process the following data about you:
      information that you provide when you use our website (“Our Site”). This includes information provided at the time of registering for our services. We may also ask you for information when you report a problem or share a suggestion with our services on Our Site;
      if you contact us telephone or in writing, we may keep a record of that correspondence or communication;
      details of transactions you carry out through Our Site and of the fulfillment of your orders; and
      details of your visits to Our Site and the resources that you access.
      If you have provided us with the personal data of another person, you confirm that he/she consents to the processing of his/her personal data and that you have informed him/her of our identity as a Data Controller and provide him/her with a copy of this Privacy Policy.
      IP addresses & cookies
      When you visit our website, we collect the web page you came from, your browser’s user agent string, any keywords you used in a search engine, your computer’s IP address, the time and date, the name of the pages your computer visited, and how long it spent on each page. We send to your computer one or more cookies a small file containing a string of characters that uniquely identify your browser. We use cookies to improve the quality of our service by storing user preferences and tracking user trends.
      Use of the information collected
      We use information held about you in the following ways:
      to ensure that content from Our Site is presented in the most effective manner for you and for your computer;
      to provide you with information, products and/or services that you request from us or which we feel may interest you;
      to carry out our obligations arising from any contracts entered into between you and us; and
      to notify you about changes to our products.
      We may contact you by email with information about our products which are similar to those which were the subject of a previous sale to you.
      When you access Our Site, our servers automatically record information that your browser sends whenever you visit a website. These server logs may browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
      When you send email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. We do not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you have requested, unless we have your consent to do so.
      Disclosure of your information
      If we provide such information to our subsidiaries, affiliated companies, or other trusted businesses or persons for the purpose of processing personal information on our behalf, we information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures, including adequate data protection principles.
      We may disclose your information to a third party where we believe that access, use, preservation, or disclosure of such information is reasonably necessary to:
      satisfy any applicable law, regulation, legal process (including without limitation subpoenas and court orders), or enforceable governmental request;
      enforce applicable terms of service, including investigation of potential violations thereof;
      detect, prevent, or otherwise address fraud, security, or technical issues;
      protect against imminent harm to the rights and property of Jelastic Inc., its users or the public as required or permitted by law;
      to establish or exercise our legal rights or defend against legal claims.
      If Jelastic Inc. becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we shall provide notice before personal information is transferred and becomes subject to a different privacy policy.
      We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term, for example, or how many users clicked on a particular advertisement or used particular product or site functionality. Such information does not identify you individually.
      We comply with valid legal process, such as search warrants, court orders, and subpoenas seeking personal information. We will notify you of any pending legal process unless we are prohibited from doing so by law. We may share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.
      Your rights
      You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right contacting us using our contact details set out below.
      We respect your right to access information held about you. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.
      Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
      Retention of Your information
      We take appropriate measures to ensure that any information collected from you is kept secure and kept for only so long as is necessary for the purpose for which such information is used.
      If any of your personal data change or if you have any questions about how we use data collected which relates to you, please use the functionality on Our Site to update your data. If you do this your data will be updated immediately.
      Alternatively, you may contact us with any changes to your personal data. We normally update your personal data within seven (7) working days of any new or updated personal data being provided to us, to ensure that the personal data we hold about you is as accurate and up to date as possible.

Contact information

    • Owner and Data Controller

      Virtualcloudworks, LLC.
      100 Bull Street
      Savannah, GA 31401

      Owner contact email: