Privacy Policy of www.supportresort.com

This Website collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Google Ads conversion tracking

        Personal Data: Trackers; Usage Data

    • Analytics

      • Google Analytics

        Personal Data: Cookies; Usage Data

      • Taboola conversion tracking

    • Contacting the User

      • Contact form

        Personal Data: company name; country; email address; first name; last name; phone number; website

      • Mailing list or newsletter

        Personal Data: email address; first name; last name; website

      • Live Chat

    • Displaying content from external platforms

      • Font Awesome

        Personal Data: Usage Data

      • Google Fonts

        Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

      • Calendly widget

        Personal Data: email address; geographic position; name; phone number

      • Convertful

    • Handling payments

      • PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Crazy Egg

        Personal Data: Cookies; Usage Data

    • Interaction with data collection platforms and other third parties

      • MailerLite widget

        Personal Data: country; email address; first name; last name; Tracker

    • Location-based interactions

      • Country detection

    • Managing contacts and sending messages

      • MailerLite

        Personal Data: country; email address; first name; last name; Tracker

    • Remarketing and behavioral targeting

      • Google Ads Remarketing, Remarketing with Google Analytics and AdRoll

        Personal Data: Cookies; Usage Data

    • SPAM protection

      • hCaptcha

        Personal Data: answers to questions; Tracker; Usage Data

    • Tag Management

      • Google Tag Manager

        Personal Data: Tracker; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use this Website only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use this Website.

Contact information

    • Owner and Data Controller

      Vanilla Networks Pty Ltd
      PO Box 53
      Upper Coomera QLD 4209
      Australia

      Owner contact email: privacypolicy@vanillanetworks.com