Privacy Policy of www.supportresort.com

This Website collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Google Analytics and Google Ads conversion tracking

        Personal Data: Cookies; Usage Data

      • Taboola conversion tracking

    • Contacting the User

      • Contact form

        Personal Data: company name; country; email address; first name; last name; phone number; website

      • Mailing list or newsletter

        Personal Data: email address; first name; last name; website

    • Handling payments

      • PayPal

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Heat mapping and session recording

      • Crazy Egg

        Personal Data: Cookies; Usage Data

    • Interaction with live chat platforms

      • LiveAgent

    • Location-based interactions

      • Country detection

    • Remarketing and behavioral targeting

      • Google Ads Remarketing, Remarketing with Google Analytics and AdRoll

        Personal Data: Cookies; Usage Data

Further information about Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use this Website only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use this Website.

Contact information

    • Owner and Data Controller

      Vanilla Networks Pty Ltd
      PO Box 53
      Upper Coomera QLD 4209
      Australia

      Owner contact email: privacypolicy@vanillanetworks.com