Welcome to the privacy policy of Towing Information Network, LLC. This policy will help you understand what data we collect, why we collect it, and what your rights are in relation to it.
Registration and authentication provided directly by Towing Information Network, LLC
Registration and authentication
Access to third-party accounts
Traffic optimization and distribution
Owner and Data Controller
Towing Information Network, LLC
3131 South Second Street, #411
Louisville, KY 40208
Owner contact email: Admin@Tow411.net
Type of Data we collect
Among the types of Personal Data that Towing Information Network, LLC collects, by itself or through third parties, there are:
Tracker
Usage Data
answers to questions
clicks
keypress events
motion sensor events
mouse movements
scroll position
touch events
email address
username
Data communicated while using the service
first name
last name
phone number
User ID
company name
country
city
ZIP/Postal code
various types of Data
state
picture
device information
Data communicated in order to use the Service
number of Users
session statistics
IP address
browser information
operating systems
county
latitude (of city)
longitude (of city)
metro area
geography/region
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using Towing Information Network, LLC. Unless specified otherwise, all Data requested by Towing Information Network, LLC is mandatory and failure to provide this Data may make it impossible for Towing Information Network, LLC to provide its services. In cases where Towing Information Network, LLC specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools — by Towing Information Network, LLC or by the owners of third-party services used by Towing Information Network, LLC serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.
Users are responsible for any third-party Personal Data obtained, published or shared through Towing Information Network, LLC.
Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of Towing Information Network, LLC (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
Place
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Retention time
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following:
Advertising
Analytics
Tag Management
Handling payments
Hosting and backend infrastructure
SPAM protection
Registration and authentication
Managing contacts and sending messages
Content commenting
Contacting the User
Displaying content from external platforms
Connecting Data
Commercial affiliation
Backup saving and management
Traffic optimization and distribution
Social features
Registration and authentication provided directly by Towing Information Network, LLC
Access to third-party accounts
Interaction with external social networks and platforms
Facebook permissions asked by Towing Information Network, LLC
Towing Information Network, LLC may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. This service allows Towing Information Network, LLC to connect with the User's account on the Facebook social network, provided by Facebook Inc.
For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy.
The permissions asked are the following:
Basic information
By default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the User has made more of their Data public, more information will be available.
About Me
Provides access to the 'About Me' section of the profile.
Email
Provides access to the User's primary email address.
Detailed information on the processing of Personal Data
Access to third-party accounts
This type of service allows Towing Information Network, LLC to access Data from your account on a third-party service and perform actions with it.
These services are not activated automatically, but require explicit authorization by the User.
Facebook account access
Company: Meta Platforms, Inc.
Place of processing: United States
Permissions asked: About Me +1
This service allows Towing Information Network, LLC to connect with the User's account on the Facebook social network, provided by Meta Platforms, Inc.
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
This processing constitutes:
a Sharing in California
Advertising
This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on Towing Information Network, LLC, possibly based on User interests.
This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
Some of the services listed below may use Trackers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside Towing Information Network, LLC. For more information, please check the privacy policies of the relevant services.
Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section "How to opt-out of interest-based advertising" in this document.
Google AdSense
Company: Google LLC
Place of processing: United States
Personal Data processed: Tracker +1
Google AdSense is an advertising service provided by Google LLC. This service uses the “DoubleClick” Cookie, which tracks use of Towing Information Network, LLC and User behavior concerning ads, products and services offered.
Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.
LinkedIn conversion tracking (LinkedIn Insight Tag) is an analytics and behavioral targeting service provided by LinkedIn Corporation that connects data from the LinkedIn advertising network with actions performed on Towing Information Network, LLC. The LinkedIn Insight Tag tracks conversions that can be attributed to LinkedIn ads and enables to target groups of Users on the base of their past use of Towing Information Network, LLC.
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
This processing constitutes:
a Sale in California
Meta ads conversion tracking (Meta pixel)
Company: Meta Platforms, Inc.
Place of processing: United States
Personal Data processed: Trackers +1
Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms, Inc. that connects data from the Meta Audience Network with actions performed on Towing Information Network, LLC. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Meta Audience Network.
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
This processing constitutes:
a Sharing in California
Targeted Advertising in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana
Analytics
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics (Universal Analytics)
Company: Google LLC
Place of processing: United States
Personal Data processed: Trackers +1
Google Analytics (Universal Analytics) is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of Towing Information Network, LLC, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
This processing constitutes:
a Sale in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana
Quantcast Measure
Company: Quantcast Corporation
Place of processing: United States
Personal Data processed: Trackers +1
Quantcast Measure is an analytics service provided by Quantcast Corporation.
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
This processing constitutes:
a Sale in California
Meta Events Manager
Company: Meta Platforms Ireland Limited
Place of processing: Ireland
Personal Data processed: Trackers +1
Meta Events Manager is an analytics service provided by Meta Platforms Ireland Limited. By integrating the Meta pixel, Meta Events Manager can give the Owner insights into the traffic and interactions on Towing Information Network, LLC.
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
This processing constitutes:
Google Analytics 4
Company: Google LLC
Place of processing: United States
Personal Data processed: number of Users +3
Google Analytics 4 is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of Towing Information Network, LLC, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
This processing constitutes:
a Sharing in California
Backup saving and management
This type of service allows the Owner to save and manage backups of Towing Information Network, LLC on external servers managed by the service provider itself. The backups may include the source code and content as well as the data that the User provides to Towing Information Network, LLC.
Amazon Glacier
Company: Amazon
Place of processing: United States
Personal Data processed: various types of Data as specified in the privacy policy of the service
Amazon Glacier is a service to save and manage backups provided by Amazon Web Services Inc.
Personal Data processed:
various types of Data as specified in the privacy policy of the service
Category of Personal Information collected according to the CCPA
identifiers
Commercial affiliation
This type of service allows Towing Information Network, LLC to display advertisements for third-party products or services. Ads can be displayed either as advertising links or as banners using various kinds of graphics.
Clicks on the icon or banner posted on the Application are tracked by the third-party services listed below, and are shared with Towing Information Network, LLC.
For details of which data are collected, please refer to the privacy policy of each service.
Amazon Affiliation
Company: Amazon
Place of processing: United States
Personal Data processed: Tracker +1
Amazon Affiliation is a commercial affiliation service provided by Amazon.com Inc.
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
This processing constitutes:
a Sale in California
a Sharing in California
Connecting Data
This type of service allows the Owner to connect Data with third-party services disclosed within this privacy policy.
This results in Data flowing through these services, potentially causing the retention of this Data.
Zapier
Company: Zapier, Inc.
Place of processing: United States
Personal Data processed: city +8
Zapier is a workflow automation service provided by Zapier, Inc. that automates the movement of Data between (third-party) services.
Category of Personal Information collected according to the CCPA
identifiers
commercial information
internet or other electronic network activity information
This processing constitutes:
Contacting the User
Contact form
Company: Towing Information Network, LLC
Personal Data processed: email address +4
By filling in the contact form with their Data, the User authorizes Towing Information Network, LLC to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data processed:
email address
first name
last name
phone number
User ID
Service provided by:
Towing Information Network, LLC
Category of Personal Information collected according to the CCPA
identifiers
Phone contact
Company: Towing Information Network, LLC
Personal Data processed: phone number
Users that provided their phone number might be contacted for commercial or promotional purposes related to Towing Information Network, LLC, as well as for fulfilling support requests.
Personal Data processed:
phone number
Service provided by:
Towing Information Network, LLC
Category of Personal Information collected according to the CCPA
identifiers
This processing constitutes:
Mailing list or newsletter
Company: Towing Information Network, LLC
Personal Data processed: Trackers
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning Towing Information Network, LLC. Your email address might also be added to this list as a result of signing up to Towing Information Network, LLC or after making a purchase.
Personal Data processed:
Trackers
Service provided by:
Towing Information Network, LLC
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
This processing constitutes:
a Sale in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana
Content commenting
Content commenting services allow Users to make and publish their comments on the contents of Towing Information Network, LLC.
Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.
Comment system managed directly
Company: Towing Information Network, LLC
Personal Data processed: Trackers
Towing Information Network, LLC has its own internal content comment system.
Personal Data processed:
Trackers
Service provided by:
Towing Information Network, LLC
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
This processing constitutes:
a Sale in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana
Targeted Advertising in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana
Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of Towing Information Network, LLC and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
YouTube Data API
Company: Google LLC
Place of processing: United States
Personal Data processed: Tracker
YouTube Data API is a video content visualization service provided by Google LLC that allows Towing Information Network, LLC to incorporate functions normally executed on YouTube so that Users can watch, find, and manage YouTube content directly on Towing Information Network, LLC.
Through this Service, Towing Information Network, LLC may collect Data directly or indirectly on or from Users’ devices, including by making use of Trackers. Users may restrict such access to their Data via the security settings page provided by Google. Users may ask the Owner for further information about these privacy settings at any time through the contact details provided in this document.
Data collected through the Service may also be used to help third parties deliver interest-based advertising. Users can opt out of third-party interest-based advertising through their device settings or by visiting the Network Advertising Initiative opt-out page.
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
This processing constitutes:
a Sale in California
YouTube video widget
Company: Google LLC
Place of processing: United States
Personal Data processed: Tracker +1
YouTube is a video content visualization service provided by Google LLC that allows Towing Information Network, LLC to incorporate content of this kind on its pages.
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
This processing constitutes:
a Sale in California
YouTube IFrame Player
Company: Google LLC
Place of processing: United States
Personal Data processed: Tracker
YouTube IFrame Player is a video content visualization service provided by Google LLC that allows Towing Information Network, LLC to incorporate content of this kind on its pages.
Through this Service, Towing Information Network, LLC may collect Data directly or indirectly on or from Users’ devices, including by making use of trackers. Users may restrict such access to their Data via the security settings page provided by Google. Users may ask the Owner for further information about these privacy settings at any time through the contact details provided in this document.
Data collected through the Service may also be used to help third parties deliver interest-based advertising. Users can opt out of third-party interest-based advertising through their device settings or by visiting the Network Advertising Initiative opt-out page.
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
This processing constitutes:
a Sale in California
Font Awesome
Company: Fonticons, Inc.
Place of processing: United States
Personal Data processed: Tracker +1
Font Awesome is a typeface visualization service provided by Fonticons, Inc. that allows Towing Information Network, LLC to incorporate content of this kind on its pages.
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
This processing constitutes:
a Sale in California
Google Maps widget
Company: Google LLC
Place of processing: United States
Personal Data processed: Tracker +1
Google Maps is a maps visualization service provided by Google LLC that allows Towing Information Network, LLC to incorporate content of this kind on its pages.
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
This processing constitutes:
a Sale in California
Google Fonts
Company: Google LLC
Place of processing: United States
Personal Data processed: Trackers +1
Google Fonts is a typeface visualization service provided by Google LLC that allows Towing Information Network, LLC to incorporate content of this kind on its pages.
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
Handling payments
Unless otherwise specified, Towing Information Network, LLC processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. Towing Information Network, LLC isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.
Stripe
Company: Stripe, Inc.
Place of processing: United States
Personal Data processed: various types of Data as specified in the privacy policy of the service
Stripe is a payment service provided by Stripe, Inc.
Personal Data processed:
various types of Data as specified in the privacy policy of the service
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
This processing constitutes:
a Sale in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana
Google Pay
Company: Google LLC
Place of processing: United States
Personal Data processed: various types of Data as specified in the privacy policy of the service
Google Pay is a payment service provided by Google LLC, which allows users to make online payments using their Google credentials.
Personal Data processed:
various types of Data as specified in the privacy policy of the service
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
This processing constitutes:
Hosting and backend infrastructure
This type of service has the purpose of hosting Data and files that enable Towing Information Network, LLC to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of Towing Information Network, LLC.
Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
Amazon Web Services (AWS)
Company: Amazon Web Services, Inc.
Place of processing: United States +1
Personal Data processed: various types of Data as specified in the privacy policy of the service
Amazon Web Services (AWS) is a hosting and backend service provided by Amazon Web Services, Inc.
Personal Data processed:
various types of Data as specified in the privacy policy of the service
Category of Personal Information collected according to the CCPA
identifiers
Interaction with external social networks and platforms
This type of service allows interaction with social networks or other external platforms directly from the pages of Towing Information Network, LLC.
The interaction and information obtained through Towing Information Network, LLC are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
It is recommended to log out from the respective services in order to make sure that the processed data on Towing Information Network, LLC isn’t being connected back to the User’s profile.
Facebook Like button and social widgets
Company: Meta Platforms, Inc.
Place of processing: United States
Personal Data processed: Tracker +1
The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Meta Platforms, Inc.
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
Managing contacts and sending messages
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
Sendgrid
Company: Sendgrid
Place of processing: United States
Personal Data processed: email address +3
Sendgrid is an email address management and message sending service provided by Sendgrid Inc.
Category of Personal Information collected according to the CCPA
identifiers
This processing constitutes:
a Sale in California
a Sharing in California
Registration and authentication
By registering or authenticating, Users allow Towing Information Network, LLC to identify them and give them access to dedicated services.
Depending on what is described below, third parties may provide registration and authentication services. In this case, Towing Information Network, LLC will be able to access some Data, stored by these third-party services, for registration or identification purposes.
Some of the services listed below may also collect Personal Data for targeting and profiling purposes; to find out more, please refer to the description of each service.
Google OAuth
Company: Google LLC
Place of processing: United States
Personal Data processed: various types of Data as specified in the privacy policy of the service
Google OAuth is a registration and authentication service provided by Google LLC and is connected to the Google network.
Personal Data processed:
various types of Data as specified in the privacy policy of the service
Category of Personal Information collected according to the CCPA
identifiers
internet or other electronic network activity information
Registration and authentication provided directly by Towing Information Network, LLC
By registering or authenticating, Users allow Towing Information Network, LLC to identify them and give them access to dedicated services. The Personal Data is collected and stored for registration or identification purposes only. The Data collected are only those necessary for the provision of the service requested by the Users.
Direct registration
Company: Towing Information Network, LLC
Personal Data processed: various types of Data
The User registers by filling out the registration form and providing the Personal Data directly to Towing Information Network, LLC.
Personal Data processed:
various types of Data
Service provided by:
Towing Information Network, LLC
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
This processing constitutes:
Social features
Inviting and suggesting friends
Company: Towing Information Network, LLC
Personal Data processed: various types of Data
Towing Information Network, LLC may use the Personal Data provided to allow Users to invite their friends - for example through the address book, if access has been provided - and to suggest friends or connections inside it.
Personal Data processed:
various types of Data
Service provided by:
Towing Information Network, LLC
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
This processing constitutes:
Public profile
Company: Towing Information Network, LLC
Personal Data processed: city +6
Users may have public profiles that other Users can display. In addition to the Personal Data provided, this profile may contain Users' interactions with Towing Information Network, LLC.
Personal Data processed:
city
company name
first name
last name
picture
state
username
Service provided by:
Towing Information Network, LLC
Category of Personal Information collected according to the CCPA
identifiers
commercial information
audio, electronic, visual, thermal, olfactory, or similar information
This processing constitutes:
SPAM protection
This type of service analyzes the traffic of Towing Information Network, LLC, potentially containing Users' Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.
Google reCAPTCHA
Company: Google LLC
Place of processing: United States
Personal Data processed: answers to questions +8
Google reCAPTCHA is a SPAM protection service provided by Google LLC.
The use of reCAPTCHA is subject to the Google privacy policy and terms of use.
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
inferences drawn from other personal information
This processing constitutes:
Tag Management
This type of service helps the Owner to manage the tags or scripts needed on Towing Information Network, LLC in a centralized fashion.
This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.
Google Tag Manager
Company: Google LLC
Place of processing: United States
Personal Data processed: Usage Data
Google Tag Manager is a tag management service provided by Google LLC.
Category of Personal Information collected according to the CCPA
internet or other electronic network activity information
This processing constitutes:
a Sale in California
Traffic optimization and distribution
This type of service allows Towing Information Network, LLC to distribute their content using servers located across different countries and to optimize their performance.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between Towing Information Network, LLC and the User's browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.
Cloudflare
Company: Cloudflare, Inc.
Place of processing: United States
Personal Data processed: various types of Data as specified in the privacy policy of the service
Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
The way Cloudflare is integrated means that it filters all the traffic through Towing Information Network, LLC, i.e., communication between Towing Information Network, LLC and the User's browser, while also allowing analytical data from Towing Information Network, LLC to be collected.
Personal Data processed:
various types of Data as specified in the privacy policy of the service
Category of Personal Information collected according to the CCPA
identifiers
internet or other electronic network activity information
geolocation data
This processing constitutes:
a Sharing in California
Information on opting out of interest-based advertising
In addition to any opt-out feature provided by
any of the services listed in this document, Users may learn more on
how to generally opt out of interest-based advertising within the
dedicated section of the Cookie Policy.
Further information about the processing of Personal Data
Pseudonymous use
When registering for Towing Information Network, LLC, Users have the option to indicate a nickname or pseudonym. In this case, Users' Personal Data shall not be published or made publicly available. Any activity performed by Users on Towing Information Network, LLC shall appear in connection with the indicated nickname or pseudonym. However, Users acknowledge and accept that their activity on Towing Information Network, LLC, including content, information or any other material possibly uploaded or shared on a voluntary and intentional basis may directly or indirectly reveal their identity.
Push notifications
Towing Information Network, LLC may send push notifications to the User to achieve the purposes outlined in this privacy policy.
Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for Towing Information Network, LLC, some or all of the apps on the particular device.
Users must be aware that disabling push notifications may negatively affect the utility of Towing Information Network, LLC.
Selling goods and services online
The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by Towing Information Network, LLC depends on the payment system used.
The Service is not directed to children under the age of 13
Users declare themselves to be adult according to their applicable legislation. Minors may use Towing Information Network, LLC only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use Towing Information Network, LLC.
Equal protection of User Data
Towing Information Network, LLC shares User Data only with third parties carefully selected to ensure that they provide the same or equal protection of User Data as stated in this privacy policy and requested by applicable data protection laws. Further information on data processing and privacy practices by third parties can be found in their respective privacy policies.
Cookie Policy
Towing Information Network, LLC uses Trackers. To learn more, Users may consult the Cookie Policy.
Further Information for Users in the European Union
This section applies to all Users in the European Union, according to the General Data Protection Regulation (the “GDPR”), and, for such Users, supersedes any other possibly divergent or conflicting information contained in the privacy policy. Further details regarding the categories of Data processed, the purposes of processing, the categories of recipients of the Personal Data, if any, and further information about Personal Data can be found in the section titled “Detailed information on the processing of Personal Data” within this document.
Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
Users have given their consent for one or more specific purposes.
provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
processing is necessary for compliance with a legal obligation to which the Owner is subject;
processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Further information about retention time
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.
Therefore:
Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The rights of Users based on the General Data Protection Regulation (GDPR)
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following, to the extent permitted by law:
Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.
Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Users are also entitled to learn about the legal basis for Data transfers abroad including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.
Further information for Users
in the United States
This part of the document integrates with and supplements the information contained in the rest of the privacy policy and is provided by the business running Towing Information Network, LLC and, if the case may be, its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”, “our”).
The information contained in this section applies to all Users (Users are referred to below, simply as “you”, “your”, “yours”), who are residents in the following states: California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana.
For such Users, this information supersedes any other possibly divergent or conflicting provisions contained in the privacy policy.
This part of the document uses the term Personal Information
(and Sensitive Personal Information).
Notice at collection
The following Notice at collection provides you with timely notice about the categories of Personal Information collected or disclosed in the past 12 months so that you can exercise meaningful control over our use of that Information.
While such categorization of Personal Information is mainly based on California privacy laws, it can also be helpful for anyone who is not a California resident to get a general idea of what types of Personal Information are collected.
Internet or other electronic network activity information
Sold or Shared
Targeted Advertising
Personal Data processed: Tracker; Usage data; Trackers; Various types of data as specified in the privacy policy of the service + 29
Personal Information collected or disclosed:
Tracker
Usage Data
Trackers
various types of Data as specified in the privacy policy of the service
answers to questions
clicks
keypress events
motion sensor events
mouse movements
scroll position
touch events
email address
Data communicated while using the service
first name
last name
company name
country
city
ZIP/Postal code
various types of Data
device information
Data communicated in order to use the Service
number of Users
session statistics
IP address
browser information
operating systems
state
county
latitude (of city)
longitude (of city)
metro area
geography/region
Sensitive Personal Information collected or disclosed
username
Purposes:
Advertising
Analytics
Tag Management
Handling payments
SPAM protection
Registration and authentication
Managing contacts and sending messages
Further information about Personal Data
Content commenting
Displaying content from external platforms
Contacting the User
Connecting Data
Commercial affiliation
Traffic optimization and distribution
Social features
Registration and authentication provided directly by Towing Information Network, LLC
Access to third-party accounts
Interaction with external social networks and platforms
Retention period:
for the time necessary to fulfill the purpose
Sold or Shared:
Yes
Targeted Advertising:
Yes
Third-parties:
Google LLC, Stripe, Inc., Quantcast Corporation, LinkedIn Corporation, X Corp., Microsoft Corporation, Sendgrid, Apple Inc., PayPal Inc., Fonticons, Inc. , Zapier, Inc., Amazon, FlexOffers.com, LLC, Cloudflare, Inc., Meta Platforms, Inc., Intuition Machines, Inc, Meta Platforms Ireland Limited, Amazon Web Services, Inc.
Service providers or contractors:
Towing Information Network, LLC, Meta Platforms, Inc.
Identifiers
Sold or Shared
Targeted Advertising
Personal Data processed: Various types of data as specified in the privacy policy of the service; Email address; Tracker; Usage data + 24
Personal Information collected or disclosed:
various types of Data as specified in the privacy policy of the service
email address
Tracker
Usage Data
first name
last name
phone number
User ID
company name
country
city
ZIP/Postal code
Data communicated while using the service
state
picture
About Me
Email
various types of Data
IP address
device information
browser information
operating systems
county
latitude (of city)
longitude (of city)
metro area
geography/region
Trackers
Sensitive Personal Information collected or disclosed
username
Purposes:
Hosting and backend infrastructure
Managing contacts and sending messages
Contacting the User
Connecting Data
Backup saving and management
Social features
Access to third-party accounts
Further information about Personal Data
Traffic optimization and distribution
Registration and authentication
Retention period:
for the time necessary to fulfill the purpose
Sold or Shared:
Yes
Targeted Advertising:
Yes
Third-parties:
Amazon Web Services, Inc., Sendgrid, Zapier, Inc., Amazon, Meta Platforms, Inc., X Corp.
Service providers or contractors:
Towing Information Network, LLC, Meta Platforms, Inc.
Inferences drawn from other personal information
Sold or Shared
Targeted Advertising
Personal Data processed: Usage data; Tracker; Answers to questions; Clicks + 6
Personal Information collected or disclosed:
Usage Data
Tracker
answers to questions
clicks
keypress events
motion sensor events
mouse movements
scroll position
touch events
Data communicated in order to use the Service
Purposes:
SPAM protection
Retention period:
for the time necessary to fulfill the purpose
Sold or Shared:
Yes
Targeted Advertising:
Yes
Third-parties:
Google LLC, Intuition Machines, Inc
Commercial information
Sold or Shared
Targeted Advertising
Personal Data processed: First name; Last name; Company name; Email address + 6
Personal Information collected or disclosed:
first name
last name
company name
email address
country
city
ZIP/Postal code
Data communicated while using the service
state
picture
Sensitive Personal Information collected or disclosed
username
Purposes:
Connecting Data
Social features
Retention period:
for the time necessary to fulfill the purpose
Sold or Shared:
Yes
Targeted Advertising:
Yes
Third-parties:
Zapier, Inc.
Service providers or contractors:
Towing Information Network, LLC
Audio, electronic, visual, thermal, olfactory, or similar information
Sold or Shared
Targeted Advertising
Personal Data processed: First name; Last name; Company name; State + 2
Personal Information collected or disclosed:
first name
last name
company name
state
picture
city
Sensitive Personal Information collected or disclosed
username
Purposes:
Social features
Retention period:
for the time necessary to fulfill the purpose
Sold or Shared:
Yes
Targeted Advertising:
Yes
Service providers or contractors:
Towing Information Network, LLC
Geolocation data
Sold or Shared
Targeted Advertising
Personal Data processed: Usage data; Ip address; Device information; Browser information + 10
To know more about your rights in particular to opt out of certain processing activities and to limit the use of your sensitive personal information (“Limit the Use of My Sensitive Personal Information”) you can refer to the “Your privacy rights under US state laws” section of our privacy policy.
We won’t process your Information for unexpected purposes, or for purposes that are not reasonably necessary to and compatible with the purposes originally disclosed, without your consent.
What are the sources of the Personal Information we collect?
We collect the above-mentioned categories of Personal Information, either directly or indirectly, from you when you use Towing Information Network, LLC.
For example, you directly provide your Personal Information when you submit requests via any forms on Towing Information Network, LLC. You also provide Personal Information indirectly when you navigate Towing Information Network, LLC, as Personal Information about you is automatically observed and collected.
Finally, we may collect your Personal Information from third parties that work with us in connection with the Service or with the functioning of Towing Information Network, LLC and features thereof.
Your privacy rights under US state laws
You may exercise certain rights regarding your Personal Information. In particular, to the extent permitted by applicable law, you have:
the right to access Personal Information: the right to know. You have the right to request that we confirm whether or not we are processing your Personal Information. You also have the right to access such Personal Information;
the right to correct inaccurate Personal Information. You have the right to request that we correct any inaccurate Personal Information we maintain about you;
the right to request the deletion of your Personal Information. You have the right to request that we delete any of your Personal Information;
the right to obtain a copy of your Personal Information. We will provide your Personal Information in a portable and usable format that allows you to transfer data easily to another entity – provided that this is technically feasible;
the right to opt out from the Sale of your Personal Information; We will not discriminate against you for exercising your privacy rights.
the right to non-discrimination.
Additional rights for Users residing in California
In addition to the rights listed above common to all Users in the United States, as a User residing in California, you have:
The right to opt out of the Sharing of your Personal Information for cross-context behavioral advertising;
The right to request to limit our use or disclosure of your Sensitive Personal Information to only that which is necessary to perform the services or provide the goods, as is reasonably expected by an average consumer. Please note that certain exceptions outlined in the law may apply, such as, when the collection and processing of Sensitive Personal Information is necessary to verify or maintain the quality or safety of our service.
Additional rights for Users residing in Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana
In addition to the rights listed above common to all Users in the United States, as a User residing in Virginia, Colorado, Connecticut, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Montana you have
The right to opt out of the processing of your personal information for Targeted Advertising or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you;
The right to freely give, deny or withdraw your consent for the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer. In Maryland, your Sensitive Personal Information will be collected or processed only if strictly necessary to provide or maintain a specific product or service requested by you.
In Minnesota and Maryland Users also have the right to obtain a list of the specific third parties to which the controller has disclosed the consumer's personal data
* Note that in some states like Minnesota you have the following specific rights connected to profiling:
The right to question the results of the profiling;
The right to be informed of the reason that the profiling resulted in the decision; if feasible
The right to be informed of what actions the consumer might have taken to secure a different decision and the actions that the consumer might take to secure a different decision in the future;
The right to review personal data used in the profiling;
If inaccurate, the right to have the data corrected and the profiling decision reevaluated based on the corrected data;
Additional rights for users residing in Utah and Iowa
In addition to the rights listed above common to all Users in the United States, as a User residing in Utah and Iowa, you have:
The right to opt out of the processing of your Personal Information for Targeted Advertising;
The right to opt out of the processing of your Sensitive Personal Information. Please note that certain exceptions outlined in the law may apply, such as, but not limited to, when the collection and processing of Sensitive Personal Information is necessary for the provision of a product or service specifically requested by the consumer.
How to exercise your privacy rights under US state laws
To exercise the rights described above, you need to submit your request to us by contacting us via the contact details provided in this document.
For us to respond to your request, we must know who you are. We will not respond to any request if we are unable to verify your identity and therefore confirm the Personal Information in our possession relates to you. You are not required to create an account with us to submit your request. We will use any Personal Information collected from you in connection with the verification of your request solely for verification and shall not further disclose the Personal Information, retain it longer than necessary for purposes of verification, or use it for unrelated purposes.
If you are an adult, you can make a request on behalf of a child under your parental authority.
How to exercise your rights to opt out
In addition to what is stated above, to exercise your right to opt-out of Sale or Sharing and Targeted Advertising you can also use the privacy choices link provided on Towing Information Network, LLC.
If you want to submit requests to opt out of Sale or Sharing and Targeted Advertising activities via a user-enabled global privacy control, such as for example the Global Privacy Control (“GPC”), you are free to do so and we will abide by such request in a frictionless manner.
How and when we are expected to handle your request
We will respond to your request without undue delay, but in all cases within the timeframe required by applicable law. Should we need more time, we will explain to you the reasons why, and how much more time we need.
Should we deny your request, we will explain to you the reasons behind our denial (where envisaged by applicable law you may then contact the relevant authority to submit a complaint).
We do not charge a fee to process or respond to your request unless such request is manifestly unfounded or excessive and in all other cases where it is permitted by the applicable law. In such cases, we may charge a reasonable fee or refuse to act on the request. In either case, we will communicate our choices and explain the reasons behind them.
Additional information for Users in the United States
We do not collect Personal Information about California consumers below the age of 16
We do not knowingly collect Personal Information of California consumers who are below the age of 16 nor do we Sell or Share it.
Additional information about Data collection and processing
Legal action
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of Towing Information Network, LLC or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data
In addition to the information contained in this privacy policy, Towing Information Network, LLC may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, Towing Information Network, LLC and any third-party services may collect files that record interaction with Towing Information Network, LLC (System logs) or use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within Towing Information Network, LLC and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Definitions and legal references
Personal Data (or Data)
/ Personal Information (or Information)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Sensitive Personal Information
Sensitive Personal Information means any Personal Information that is not publicly available and reveals information considered sensitive according to the applicable privacy law.
Usage Data
Information collected automatically through Towing Information Network, LLC (or third-party services employed in Towing Information Network, LLC), which can include: the IP addresses or domain names of the computers utilized by the Users who use Towing Information Network, LLC, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using Towing Information Network, LLC who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Processor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of Towing Information Network, LLC. The Data Controller, unless otherwise specified, is the Owner of Towing Information Network, LLC.
Towing Information Network, LLC (or this Application)
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by Towing Information Network, LLC as described in the relative terms (if available) and on this site/application.
Sale
Sale means any exchange of Personal Information by the Owner to a third party, for monetary or other valuable consideration, as defined by the applicable privacy US state law. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the applicable law, does not constitute a Sale of your Personal Information.
Sharing
Sharing means any sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's Personal Information by the business to a third party for cross-context behavioral advertising, whether for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioral advertising for the benefit of a business in which no money is exchanged, as defined by the California privacy laws. Please note that the exchange of Personal Information with a service provider pursuant to a written contract that meets the requirements set by the California privacy laws, does not constitute sharing of your Personal Information.
Targeted advertising
Targeted advertising means displaying advertisements to a consumer where the advertisement is selected based on Personal Information obtained from that consumer’s activities over time and across nonaffiliated websites or online applications to predict such consumer’s preferences or interests, as defined by the applicable privacy US state law.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
Legal information
This privacy statement has been prepared based on provisions of multiple legislations.
This privacy policy relates solely to Towing Information Network, LLC, if not stated otherwise within this document.
