Privacy Policy of www.loco.direct

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Analytics

      • Google Analytics, Facebook Ads conversion tracking (Facebook pixel), Google Ads conversion tracking and Wordpress Stats

        Personal Data: Tracker; Usage Data

    • Collection of privacy-related preferences

      • iubenda Consent Solution

        Personal Data: Data communicated while using the service; Tracker

      • iubenda Cookie Solution

        Personal Data: Tracker

    • Contacting the User

      • Contact form

        Personal Data: company name; email address; first name; last name; phone number; various types of Data

      • Mailing list or newsletter

        Personal Data: email address; first name; last name

      • Phone contact

        Personal Data: phone number

    • Displaying content from external platforms

      • Google Fonts

        Personal Data: Tracker; Usage Data

    • Handling payments

      • Payment by bank transfer

        Personal Data: company name; first name; last name; payment info

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Location-based interactions

      • Non-continuous geolocation and Geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • SendinBlue Email

        Personal Data: email address; Tracker; Usage Data

      • Twilio

        Personal Data: phone number

    • Managing data collection and online surveys

      • Data provided via online forms, managed directly

        Personal Data: answers to questions; billing address; city; country; name; payment info; phone number; physical address

      • Facebook lead ads

        Personal Data: Data communicated while using the service; Tracker; Usage Data

    • Platform services and hosting

      • WPMUDEV (Hosted)

        Personal Data: Tracker; Usage Data; various types of Data

    • Registration and authentication

      • Facebook Oauth

        Personal Data: Tracker; various types of Data

      • Google OAuth

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication provided directly by this Application

      • Direct registration

        Personal Data: billing address; city; company name; country; email address; first name; last name; phone number; physical address; state; username; various types of Data; ZIP/Postal code

    • Remarketing and behavioral targeting

      • Facebook Custom Audience

        Personal Data: email address; Tracker

      • Google Ads Remarketing

        Personal Data: Tracker; Usage Data

    • Social features

      • Inviting and suggesting friends

        Personal Data: various types of Data

    • SPAM protection

      • Akismet

        Personal Data: email address; Usage Data; username

    • Tag Management

      • Google Tag Manager

        Personal Data: Tracker; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

    • Push notifications for direct marketing

      This Application may send push notifications to the User for the purpose of direct marketing (to propose services and products provided by third parties or unrelated to the product or service provided by this Application).

      Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then changing those settings for this Application or all of the apps on the particular device.

      Users must be aware that disabling push notifications may negatively affect the utility of this Application.

      Besides applicable device settings, the User may also make use of the rights described under User rights in the relevant section of this privacy policy.

    • The Service is not directed to children under the age of 13

      Users declare themselves to be adult according to their applicable legislation. Minors may use this Application only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use this Application.

    • Equal protection of User Data

      This Application shares User Data only with third parties carefully selected to ensure that they provide the same or equal protection of User Data as stated in this privacy policy and requested by applicable data protection laws. Further information on data processing and privacy practices by third parties can be found in their respective privacy policies.

Contact information

    • Owner and Data Controller

      Loco Grocer Sdn Bhd
      Lot 46, Lorong Kuang Bulan
      Taman Kepong, 52100,
      Kuala Lumpur, Malaysia

      Owner contact email: fei@loco.direct