Personal Data processed for the following purposes and using the following services:

• • Access to third party accounts

    • Facebook account access

      Permissions: About Me; Access private data; Contact email

    • Stripe account access and Twitter account access

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Advertising

    • Direct Email Marketing (DEM)

      Personal Data: email address

    • Meta ads conversion tracking (Meta pixel) and X Ads conversion tracking

      Personal Data: Trackers; Usage Data

  • Analytics

    • Analytics collected directly, Google Analytics and MixPanel

      Personal Data: Cookies; Usage Data

    • User ID extension for Google Analytics

      Personal Data: Cookies

  • Contacting the User

    • Contact form

      Personal Data: country; email address; first name; last name; phone number; ZIP/Postal code

    • Mailing list or newsletter

      Personal Data: country; email address; first name; last name; phone number; state; ZIP/Postal code

    • Phone contact

      Personal Data: phone number

  • Content commenting

    • Disqus

      Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

  • Displaying content from external platforms

    • Google Fonts

      Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

    • Google Maps widget, YouTube video widget and Wistia widget

      Personal Data: Cookies; Usage Data

  • Handling payments

    • Stripe

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Heat mapping and session recording

    • Hotjar Heat Maps & Recordings

      Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

  • Hosting and backend infrastructure

    • Amazon Web Services (AWS), Engine Yard and Found by Elastic

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Infrastructure monitoring

    • New Relic

      Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

    • Pingdom

      Personal Data: Cookies; Usage Data

    • Skylight, Rollbar and Uptime Robot

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Interaction with external social networks and platforms

    • AddThis, Google+ +1 button and social widgets, Facebook Like button and social widgets, Pinterest “Pin it” button and social widgets and Twitter Tweet button and social widgets

      Personal Data: Cookies; Usage Data

  • Interaction with online survey platforms

    • Hotjar Poll & Survey widgets

      Personal Data: Cookies; Usage Data; various types of Data

  • Location-based interactions

    • Non-continuous geolocation

      Personal Data: geographic position

  • Managing contacts and sending messages

    • Mailgun and Sendgrid

      Personal Data: email address

    • Sendwithus

      Personal Data: Email; Usage Data

    • Twilio

      Personal Data: phone number

  • Managing landing and invitation pages

    • Leadpages

      Personal Data: email address; Usage Data; various types of Data as specified in the privacy policy of the service

  • Registration and authentication

    • Direct registration

      Personal Data: email address; first name; last name; password; username; various types of Data

    • Facebook Authentication, Google OAuth, Instagram Authentication, Pinterest OAuth, Stripe OAuth and Twitter OAuth

      Personal Data: various types of Data as specified in the privacy policy of the service

  • Remarketing and behavioral targeting

    • Google Ad Manager Audience Extension, Facebook Remarketing, Remarketing with Google Analytics and Twitter Remarketing

      Personal Data: Cookies; Usage Data

    • Facebook Custom Audience and Twitter Tailored Audiences

      Personal Data: Cookies; email address

  • SPAM protection

    • Google reCAPTCHA

      Personal Data: Cookies; Usage Data

  • Traffic optimization and distribution

    • Cloudflare

      Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

  • User database management

    • ActiveCampaign

      Personal Data: Cookies; email address; various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

• • Storage of credit card and billing information

    Roar Adventure e-commerce customers are able to store their credit card and billing details to use for future purchases.
    
    These credit card details are stored securely using our PCI compliant payment gateway provider, Stripe Inc., and are not stored or transmitted via the Roar Adventures servers.
    
    All payment related pages and transactions are secured with 256bit SSL security.
    
    Customers can delete and update their stored details at any time by logging into their Roar Adventures User account.

  • Competitions, Sweepstakes and Giveaways

    Competitions, sweepstakes and giveaways ("Competition") conducted by BikeRoar are facilitated through UpViral (Emarky B.V.).
    
    Personal data collected for Competiton registrations may include country, email address, first name, last name, IP address and ZIP/Postal code. This data may be stored on UpViral servers and is subject to the Privacy Policy of their service.
    
    Personal data may also be shared with Competition sponsors. If this is the case it will be stated in the terms and conditions for each Competition.

  • Crisp Live Chat Widget

    Provider
    Crisp IM, Inc.
    
    Purpose
    Interaction with live chat platforms.
    
    Personal Data collected
    Cookies
    Usage Data
    Email (if provided)
    
    Privacy Policy
    The Crisp Live Chat Widget is a service for interacting with the Crisp live chat platform provided by Crisp IM, Inc. - Privacy Policy

  • Selling goods and services online

    The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
    The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by Roar Adventures depends on the payment system used.

Contact information

• • Owner and Data Controller

    Roar Adventures
    P.O. Box 1165, Beenleigh, QLD 4207 AUSTRALIA
    
    Data Protection Officer
    Name: Mikel Kew
    Role: CTO
    Email: privacy@roaradventures.com
    Phone: +61733825063
    Address: P.O. Box 1165, Beenleigh, QLD 4207 AUSTRALIA

    Owner contact email: privacy@roaradventures.com