Privacy Policy of CyberSmart

This Application collects some Personal Data from its Users.

Personal Data processed for the following purposes and using the following services:

    • Advertising

      • Meta ads conversion tracking (Meta pixel), X Ads conversion tracking and Salesforce

        Personal Data: Trackers; Usage Data

      • LinkedIn conversion tracking (LinkedIn Insight Tag)

        Personal Data: device information; Trackers; Usage Data

      • Microsoft Advertising

        Personal Data: Tracker; Usage Data

    • Analytics

      • PostHog product analytics

        Personal Data: browser information; browsing history; city; clicks; country; device information; email address; first name; IP address; last name; page views; province; state; Trackers; username

      • Google Analytics 4

        Personal Data: number of Users; session statistics; Trackers; Usage Data

    • Contacting the User

      • Contact form and Mailing list or newsletter

        Personal Data: email address; first name; last name

      • Phone contact

        Personal Data: phone number

    • Content performance and features testing (A/B testing)

      • Google Optimize

        Personal Data: Cookies; Usage Data

      • PostHog feature flags and A/B testing

        Personal Data: browser information; email address; first name; last name; Usage Data

    • Data transfer outside the EU

      • Data transfer from the EU and/or Switzerland to the U.S based on Privacy Shield, Data transfer abroad based on standard contractual clauses and Data transfer to countries that guarantee European standards

        Personal Data: various types of Data

    • Displaying content from external platforms

      • Google Fonts and Font Awesome

        Personal Data: Trackers; Usage Data

    • Handling payments

      • Stripe and Chargebee

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Retain by ProfitWell

        Personal Data: email address; first name; last name; payment info

    • Handling productivity related activity

      • Google Workspace

        Personal Data: Data communicated while using the service

      • Workable

        Personal Data: email address; name

    • Heat mapping and session recording

      • PostHog session replay

        Personal Data: clicks; page views

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • New Relic

        Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service

      • Web Performance

        Personal Data: Cookies; Usage Data

    • Interaction with external social networks and platforms

      • Twitter Tweet button and social widgets

        Personal Data: Tracker; Usage Data

    • Managing contacts and sending messages

      • Sendgrid

        Personal Data: email address

    • Managing support and contact requests

      • Salesforce Service Cloud

        Personal Data: Data communicated while using the service; Trackers; various types of Data as specified in the privacy policy of the service

    • Platform services and hosting

      • Google Play Store

        Personal Data: Usage Data

    • Registration and authentication

      • Google OAuth and Windows Live Connect

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Registration and authentication provided directly by this Application

      • Google OAuth API app in GCP for Google user synchronisation from Cybersmart dashboard

      • Direct registration

        Personal Data: company name; email address; first name; last name

    • Remarketing and behavioral targeting

      • Facebook Remarketing, Twitter Remarketing, Remarketing with Google Analytics and Google Ads Remarketing

        Personal Data: Cookies; Usage Data

      • Meta Custom Audience and Twitter Tailored Audiences

        Personal Data: Cookies; email address

      • LinkedIn Website Retargeting

        Personal Data: Tracker; Usage Data

    • Spam and bots protection

      • Cloudflare Bot Management

        Personal Data: app information; Application opens; browser information; browsing history; city; clicks; country; county; custom events; device information; device logs; geography/region; interaction events; IP address; keypress events; language; latitude (of city); launches; longitude (of city); metro area; motion sensor events; mouse movements; number of sessions; operating systems; page events; page views; province; scroll position; scroll-to-page interactions; search history; session duration; session statistics; state; touch events; Trackers; Usage Data; video views; ZIP/Postal code

    • Tag Management

      • Segment

        Personal Data: Cookies; Usage Data

      • Google Tag Manager

        Personal Data: Usage Data

    • Traffic optimization and distribution

      • Cloudflare

        Personal Data: Cookies; various types of Data as specified in the privacy policy of the service

    • User database management

      • Salesforce Sales Cloud

        Personal Data: various types of Data as specified in the privacy policy of the service

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

    • Superscript

      Should you opt-in to our cyber insurance offering, we will share your individual information with our third party insurance partner, Superscript.

    • Bob's Business

      Should you opt-in to our security awareness training offering, we will share non personally identifiable information (organisation name) with our third party training content partner, Bob's Business, for the purposes of calculating product usage.

    • Subject Access Request

      Exercise your data subject rights under GDPR

      We provide you with an easy way to submit to us privacy-related requests like a request to access or erase your personal data. If you want to make use of your data subject rights, please visit our public privacy landing page:

      SAR


    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.

Contact information

    • Owner and Data Controller

      CyberSmart Ltd. 68 Hanbury Street, London, E1 5JL

      Owner contact email: hello@cybersmart.co.uk